News

All the latest reporting and analysis from Distribution Strategy Group.

  • Bridging the Value Gap

    Bridging the Value Gap

    They are undifferentiated because they say and offer essentially the same thing as their competitors. They are not relevant because they have not been tested with the market to see what customers and prospects care about the most.

  • Positioning: Value Matters

    Positioning: Value Matters

    When we ask executives for the value proposition of their business, they usually provide a ready, confident and well-rehearsed answer. The answer consists of a few claims about what they believe they do well.

  • Your Customers WANT To Hear From You

    Your Customers WANT To Hear From You

    Customers have indicated a preference to receive communications in both digital and print formats. It’s not a surprise that they still want to receive the traditional print catalog once per year. As we’ve discussed in past articles, print is still a very viable and preferred form for customers to have a complete view of your…

  • The 6 Cs of Unifying Your Employees Under One Message

    The 6 Cs of Unifying Your Employees Under One Message

    Some of the best distribution companies have unified the diverse voices that make up a business into one message, both internally and externally. I call this Many Voices, One Message. The idea is a staple of the B-to-C world.

  • The 3 Elements of Building a Profit-Driven Management Team

    The 3 Elements of Building a Profit-Driven Management Team

    Ask the best private equity investors, or for that matter, any acquiring company such as chains, vertical convergers or platform investors – even independent distribution acquirers – and they will tell you that human capital – leadership and management – is a key factor to consider in any investment opportunity.

  • 2013 State of Distributor E-Commerce

    2013 State of Distributor E-Commerce

    E-commerce revenue as a portion of total revenue has grown significantly in the past year through the growth of existing e-commerce sites, as well as new implementations, according to a joint MDM online survey with Distribution Strategy Group conducted at the end of 2012.

  • Additional Value Creation: The Real Bottom-Line Drivers in Distribution

    Additional Value Creation: The Real Bottom-Line Drivers in Distribution

    Many independent distribution companies wonder why their gross margin, net profit and attendant multiples are inferior to their $2 billion-plus sales, national-market, publicly held competitors. These competitors may have many structural advantages: