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In Distribution, the AI Gap Is a Data Problem, Not a Model Problem
The gap was the starting point for a DSG Tech Talk conversation between Ian Heller and Aaron Sheehan, vice president of strategy at OroCommerce. Sheehan said the failure to move from pilot to production usually traces to two technical barriers: data and connectivity.
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DSG Tech Talk With Becca Toth From SugarAI
In this DSG Tech Talk, Ian Heller of Distribution Strategy Group talks with Becca Toth, chief marketing officer of SugarAI, about why the company dropped CRM from its name and what that change signals for wholesale distributors. Toth argues that traditional CRM has become a tax on productivity. For decades, frontline sellers fed records, notes…
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From Data to Decision: Kerrie Jordan on AI’s Real Role in Distribution
An interview with Kerrie Jordan, CMO and SVP Product, Epicor Most distributors have more data than they know what to do with. The problem isn’t access to information — it’s the gap between seeing a problem and doing something about it. That’s the starting point for Kerrie Jordan, who holds the unusual dual role of…
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The AI Employment Paradox: What Distribution Leaders Must Decide
The conversation about AI and employment has moved from philosophical speculation to urgent strategic imperative.
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Google’s AI Trends Report – What It Means For Distributors Google’s latest AI trends report identifies five forces reshaping business in 2025. For wholesale distributors, these aren’t just tech industry abstractions—they’re competitive realities already playing out in the market. Get early insights to the report before next week’s AI News & Gurus with special guest, Patricia Velázquez, Strategic Insights Lead at Google. AI Agents: From Chatbots to Autonomous Decision-Making Google’s research shows AI agent adoption accelerating across…
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AI as Augmentation, Not Replacement: A Winning Strategy for Distribution
Leaders must decide how quickly to move and invest in AI.