To attract and retain good people, we have to rethink our language surrounding employee management.
Operations
Companies that focus on Customer Experience often outperform those that do not.
BC&S CEO Eric Chernik shares principles proven to achieve fast growth and strong financial return.
Get a picture of what the customer cares about before you start making changes.
It’s time to redefine the future of distribution.
As distributors consolidate, growth becomes far more complex than a singular sales call.
Using your unique relationships to propel the customer journey into the future.
The past two years of supply chain disruption and how to plan for 2023.
Distributors need to work off new KPIs that match today’s market to achieve profitable growth.
Distributors share how they currently manage warehouse operations – and what their plans are given these realities.
Here are five principles to keep in mind for your pricing strategy.
Distributors continue to face struggles in the labor market and need to be aware of how to attract and retain talent as the economy
Here are five steps to take back control of your pricing.
Distributors need a strategic plan if they want to remain competitive and profitable.
Anthony Smith, Chief Economist for Freight Waves, discusses the state of the freight industry, and steps distributors and manufacturers should take.
7 examples of common dead-skunk pricing practices distributors need to let go of.
A look at Grainger’s 5 growth engines and how the distributor plans to use them to drive growth.
Hacking and cybercrime is a growing concern for distributors. Learn more about who is at risk and how you can keep your business safe.
Learn about SBP’s philosophy that happy, purpose-driven employees are the foundation of company success.
Hierarchy? Command and control? Short-term thinking? Money as the only motivator? Those no longer create the results they once did.
Upcoming Events
Wholesale Change: An Alternative Take on eCommerce, feat. ConEquip Parts & Equipment
March 8 @ 12:00 pm - 1:00 pm EST
We’ll be talking with Ryan Loos, Chief Financial Officer of ConEquip Parts & Equipment, about the construction equipment parts distributor’s go-to-market strategy – including a decision not to invest in a transactional ecommerce system.
ConEquip has seen consistent growth over the past 10 years. Ryan will share their secrets, as well as lessons learned. It’s the perfect conversation to sit in on if you want to hear another point of view on channel strategy.
Bring your questions – and your take – on March 8, 2023, at 9 PT/12 ET.
Related Events
On March 8, we’ll be talking with Ryan Loos of ConEquip Parts & Equipment, about the construction equipment parts distributor’s go-to-market strategy.
Dollars Into Profit: Solutions to Grow Your Bottom Line
March 14 @ 12:00 pm - 1:00 pm EDT
Every distributor’s sales dollar takes a long journey from the top of the P&L to the bottom, where it turns into operating income after being eaten away by the cost structure.
Distributors know that to get more of those sales dollars to turn into profit, they need state-of-the-art technologies:
- Demand Generation: CRM, ecommerce, marketing automation
- Pricing/Margin: Pricing analytics, price management, accurate costing
- Vendor Management: Rebate and co-op management; efficient payables
- Financial Management: Accounting, AR, AP
- Inventory Management: Forecasting, purchasing, receiving
- Data Management: Products, customers, employees, suppliers
Distributors must have systems to manage these areas to maximize sales opportunities and cash generation.
Developing and implementing these architectures takes expertise. Tune in March 14, 9 PT/12 ET, to hear from our experienced panelists, who will help you make the most of them.
Related Events
Tune in March 14, as our experienced panelists help to maximize sales opportunities and cash generation.
How Great Customer Experiences Build Loyalty and Profits
March 16 @ 12:00 pm - 1:00 pm EDT
Research proves a direct correlation between how customers rate their supplier experiences and their likelihood to buy more – and more often.
Small changes in loyalty can drive large increases in profitability.
This is well understood in B2C but B2B involves more complex relationships and transactions. Distributors must understand customer expectations and then design and deliver great experiences to reap the profits of greater loyalty.
On March 16, 2023, at 9 PT/12 ET, we’ll provide a practical and actionable way to think about and measure loyalty for distributors and demonstrate how this translates into lifetime value. Finally, we will cover how to improve your customers’ experiences so you can earn more sales and profits.
Related Events
We’ll provide a practical and actionable way to think about and measure loyalty for distributors.
Wholesale Change: Building Trust in the Channel, feat. Kevin Short, President & CEO, ORS Nasco
March 22 @ 12:00 pm - 1:00 pm EDT
The supply chain needs to run on trust – and without it, each member operates with less visibility, efficiency and profitability. Join your hosts Ian Heller and Jonathan Bein on March 22, at 9 PT/12 ET, for a frank conversation with Kevin Short, President and CEO of master wholesaler ORS Nasco. He’ll share his take on the importance of trust in the distribution channel in the name of better serving the end-customer. He’ll also share an update on ORS Nasco’s focus from 2023 on, as they look to refine their value proposition and better support distributors of all types.
Related Events
Join your hosts on March 22, at 9 PT/12 ET, for a frank conversation with Kevin Short, President and CEO of ORS Nasco.
To attract and retain good people, we have to rethink our language surrounding employee management.
Companies that focus on Customer Experience often outperform those that do not.
BC&S CEO Eric Chernik shares principles proven to achieve fast growth and strong financial return.
Get a picture of what the customer cares about before you start making changes.
It’s time to redefine the future of distribution.
As distributors consolidate, growth becomes far more complex than a singular sales call.
Using your unique relationships to propel the customer journey into the future.
The past two years of supply chain disruption and how to plan for 2023.
Distributors need to work off new KPIs that match today’s market to achieve profitable growth.
Distributors share how they currently manage warehouse operations – and what their plans are given these realities.
Here are five principles to keep in mind for your pricing strategy.
Distributors continue to face struggles in the labor market and need to be aware of how to attract and retain talent as the economy
Here are five steps to take back control of your pricing.
Distributors need a strategic plan if they want to remain competitive and profitable.
Anthony Smith, Chief Economist for Freight Waves, discusses the state of the freight industry, and steps distributors and manufacturers should take.
7 examples of common dead-skunk pricing practices distributors need to let go of.
A look at Grainger’s 5 growth engines and how the distributor plans to use them to drive growth.
Hacking and cybercrime is a growing concern for distributors. Learn more about who is at risk and how you can keep your business safe.
Learn about SBP’s philosophy that happy, purpose-driven employees are the foundation of company success.
Hierarchy? Command and control? Short-term thinking? Money as the only motivator? Those no longer create the results they once did.
To attract and retain good people, we have to rethink our language surrounding employee management.
Companies that focus on Customer Experience often outperform those that do not.
BC&S CEO Eric Chernik shares principles proven to achieve fast growth and strong financial return.
Get a picture of what the customer cares about before you start making changes.
It’s time to redefine the future of distribution.
As distributors consolidate, growth becomes far more complex than a singular sales call.
Using your unique relationships to propel the customer journey into the future.
The past two years of supply chain disruption and how to plan for 2023.
Distributors need to work off new KPIs that match today’s market to achieve profitable growth.
Distributors share how they currently manage warehouse operations – and what their plans are given these realities.
Here are five principles to keep in mind for your pricing strategy.
Distributors continue to face struggles in the labor market and need to be aware of how to attract and retain talent as the economy
Here are five steps to take back control of your pricing.
Distributors need a strategic plan if they want to remain competitive and profitable.
Anthony Smith, Chief Economist for Freight Waves, discusses the state of the freight industry, and steps distributors and manufacturers should take.
7 examples of common dead-skunk pricing practices distributors need to let go of.
A look at Grainger’s 5 growth engines and how the distributor plans to use them to drive growth.
Hacking and cybercrime is a growing concern for distributors. Learn more about who is at risk and how you can keep your business safe.
Learn about SBP’s philosophy that happy, purpose-driven employees are the foundation of company success.
Hierarchy? Command and control? Short-term thinking? Money as the only motivator? Those no longer create the results they once did.
