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Operations

Operations

HR Strategies in Distribution: Rethink the Status Quo

To attract and retain good people, we have to rethink our language surrounding employee management.
  • Dirk Beveridge
  • March 2, 2023
ROI Customer Experience
Distribution Marketing

How a Measured Approach to Customer Experience Can Drive Real ROI for Your Company

Companies that focus on Customer Experience often outperform those that do not.
  • Dakotah Kirchenwitz
  • February 17, 2023
700% Growth in 3 Years
Strategy

700% Growth in 3 Years: How Employee Engagement Powers Growth for Building Controls & Solutions

BC&S CEO Eric Chernik shares principles proven to achieve fast growth and strong financial return.
  • Distribution Strategy Group
  • February 13, 2023
Secrets to Driving Growth
Distribution Marketing

The Secret to Driving Growth: Understanding Your Customers Better

Get a picture of what the customer cares about before you start making changes.
  • Distribution Strategy Group
  • January 24, 2023
Playing the Long Game
Operations

3 Strategies to Build a Business for the Next Generation – and the Next After That

It’s time to redefine the future of distribution. 
  • Dirk Beveridge
  • January 23, 2023
Thinking Beyond the Singular Sales Call
Distribution Sales Strategy

Distributor Strategic Growth in the New Economy, Part I: Thinking Beyond the Singular Sales Call

As distributors consolidate, growth becomes far more complex than a singular sales call. 
  • Scott Benfield
  • December 6, 2022
Digitalization Q&A
Distribution Technology

How Digitalization Changed the Manufacturer-Distributor Relationship

Using your unique relationships to propel the customer journey into the future.
  • Alex Chausovsky
  • December 6, 2022
decoding
Operations

Decoding the Supply Chain for 2023: Your Next Steps

The past two years of supply chain disruption and how to plan for 2023.
  • Alex Chausovsky
  • November 21, 2022
Operations

Stop Using Yesterday’s Obsolete KPIs

Distributors need to work off new KPIs that match today’s market to achieve profitable growth.
  • Jonathan Byrnes
  • November 18, 2022
warehouse-master-distributors-and-marketplaces
Operations

Distributors’ Warehouse Operations: Room for Improvement

Distributors share how they currently manage warehouse operations – and what their plans are given these realities.
  • Jonathan Bein
  • November 10, 2022
price increase
Distribution Marketing

5 Key Principles for Executing Your Next Price Increase

Here are five principles to keep in mind for your pricing strategy.
  • Pete Morelli
  • November 10, 2022
attracting top talent
Operations

How Distributors Can Attract and Retain Top Talent

Distributors continue to face struggles in the labor market and need to be aware of how to attract and retain talent as the economy
  • Alex Chausovsky
  • November 8, 2022
5 steps to rein in pricing
Distribution Sales Strategy

Stop Shaking Your Fist and Act: 5 Steps to Rein in Pricing

Here are five steps to take back control of your pricing.
  • Scott Sinning
  • November 7, 2022
strategic planning
Operations

More Than a Budget: How Distributors Should Do Strategic Planning

Distributors need a strategic plan if they want to remain competitive and profitable.
  • Jonathan Bein
  • October 31, 2022
DD 3 Q&A
Operations

‘Freight Recession’?: What to Know About Logistics in 2023 and Beyond (The Discerning Distributor, Episode 3)

Anthony Smith, Chief Economist for Freight Waves, discusses the state of the freight industry, and steps distributors and manufacturers should take.
  • Alex Chausovsky
  • October 17, 2022
Dead Skunk Pricing
Distribution Marketing

Distributors’ Dead Skunk Pricing: How to Avoid the Stink

7 examples of common dead-skunk pricing practices distributors need to let go of.
  • Scott Benfield
  • October 3, 2022
Grainger
Distribution Industry Analysis

The 5 Growth Engines of Grainger’s High-Touch Solutions Division

A look at Grainger’s 5 growth engines and how the distributor plans to use them to drive growth.
  • Ian Heller
  • October 3, 2022
cyber security
Distribution Technology

Cybercrime Hits Distribution: How to Protect Your Business’s Sensitive Data

Hacking and cybercrime is a growing concern for distributors. Learn more about who is at risk and how you can keep your business safe.
  • Erika Torres
  • September 20, 2022
bridge
Operations

How Specialty Building Products is Building a Bridge Between Generations

Learn about SBP’s philosophy that happy, purpose-driven employees are the foundation of company success.
  • Ian Heller
  • September 19, 2022
top down
Strategy

Why “Top Down” No Longer Works in a Post-Pandemic World

Hierarchy? Command and control? Short-term thinking? Money as the only motivator? Those no longer create the results they once did.
  • Dirk Beveridge
  • September 14, 2022

Upcoming Events

ConEquip
  • Upcoming Wholesale Change Show

Wholesale Change: An Alternative Take on eCommerce, feat. ConEquip Parts & Equipment

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« All Events

Wholesale Change: An Alternative Take on eCommerce, feat. ConEquip Parts & Equipment

March 8 @ 12:00 pm - 1:00 pm EST

  • « 2023 State of Distribution Technology
  • Dollars Into Profit: Solutions to Grow Your Bottom Line »
ConEquip
Register Now

We’ll be talking with Ryan Loos, Chief Financial Officer of ConEquip Parts & Equipment, about the construction equipment parts distributor’s go-to-market strategy – including a decision not to invest in a transactional ecommerce system.  

ConEquip has seen consistent growth over the past 10 years. Ryan will share their secrets, as well as lessons learned. It’s the perfect conversation to sit in on if you want to hear another point of view on channel strategy. 

Bring your questions – and your take – on March 8, 2023, at 9 PT/12 ET. 

  • Google Calendar
  • iCalendar
  • Outlook 365
  • Outlook Live
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Details

Date:
March 8
Time:
12:00 pm - 1:00 pm EST
Event Category:
Upcoming Wholesale Change Show
Website:
https://pages.distributionstrategy.com/acton/media/6612/an-alternative-take-on-ecommerce-feat-conequip-parts--equipment

Related Events

  • Kevin Short

    Wholesale Change: Building Trust in the Channel, feat. Kevin Short, President & CEO, ORS Nasco

    March 22 @ 12:00 pm - 1:00 pm EDT
  • coming up

    Wholesale Change – Charles D. Hale

    April 5 @ 12:00 pm - 1:00 pm EDT
  • coming up

    Wholesale Change – Martin E. Daley

    May 3 @ 12:00 pm - 1:00 pm EDT
  • « 2023 State of Distribution Technology
  • Dollars Into Profit: Solutions to Grow Your Bottom Line »
On March 8, we’ll be talking with Ryan Loos of ConEquip Parts & Equipment, about the construction equipment parts distributor’s go-to-market strategy.
Register Now
dollars into profit
  • Upcoming Webinar

Dollars Into Profit: Solutions to Grow Your Bottom Line

Loading Events

« All Events

Dollars Into Profit: Solutions to Grow Your Bottom Line

March 14 @ 12:00 pm - 1:00 pm EDT

  • « 2023 State of Distribution Technology
  • Dollars Into Profit: Solutions to Grow Your Bottom Line »
dollars into profit
Register Now

Every distributor’s sales dollar takes a long journey from the top of the P&L to the bottom, where it turns into operating income after being eaten away by the cost structure.  

Distributors know that to get more of those sales dollars to turn into profit, they need state-of-the-art technologies:  

  • Demand Generation: CRM, ecommerce, marketing automation  
  • Pricing/Margin: Pricing analytics, price management, accurate costing  
  • Vendor Management: Rebate and co-op management; efficient payables 
  • Financial Management: Accounting, AR, AP 
  • Inventory Management: Forecasting, purchasing, receiving 
  • Data Management: Products, customers, employees, suppliers  

Distributors must have systems to manage these areas to maximize sales opportunities and cash generation.  

Developing and implementing these architectures takes expertise. Tune in March 14, 9 PT/12 ET, to hear from our experienced panelists, who will help you make the most of them. 

  • Google Calendar
  • iCalendar
  • Outlook 365
  • Outlook Live
  • Export .ics file
  • Export Outlook .ics file

Details

Date:
March 14
Time:
12:00 pm - 1:00 pm EDT
Event Category:
Upcoming Webinar
Website:
https://pages.distributionstrategy.com/acton/media/6612/dollars-into-profit-solutions-to-grow-your-bottom-line

Related Events

  • How Great Customer Experiences Build Loyalty and Profits

    How Great Customer Experiences Build Loyalty and Profits

    March 16 @ 12:00 pm - 1:00 pm EDT
  • harness data

    How to Harness Data for Better Decision-Making 

    March 28 @ 12:00 pm - 1:00 pm EDT
  • cash conversion

    Distribution Leadership Panel: Managing AR and Inventory to Improve Your Cash Conversion Cycle

    April 11 @ 12:00 pm - 1:00 pm EDT
  • « 2023 State of Distribution Technology
  • Dollars Into Profit: Solutions to Grow Your Bottom Line »
Tune in March 14, as our experienced panelists help to maximize sales opportunities and cash generation.
Register Now
How Great Customer Experiences Build Loyalty and Profits
  • Upcoming Webinar

How Great Customer Experiences Build Loyalty and Profits

Loading Events

« All Events

How Great Customer Experiences Build Loyalty and Profits

March 16 @ 12:00 pm - 1:00 pm EDT

  • « 2023 State of Distribution Technology
  • Dollars Into Profit: Solutions to Grow Your Bottom Line »
How Great Customer Experiences Build Loyalty and Profits
Register Now

Research proves a direct correlation between how customers rate their supplier experiences and their likelihood to buy more – and more often. 

Small changes in loyalty can drive large increases in profitability. 

This is well understood in B2C but B2B involves more complex relationships and transactions. Distributors must understand customer expectations and then design and deliver great experiences to reap the profits of greater loyalty. 

On March 16, 2023, at 9 PT/12 ET, we’ll provide a practical and actionable way to think about and measure loyalty for distributors and demonstrate how this translates into lifetime value. Finally, we will cover how to improve your customers’ experiences so you can earn more sales and profits. 

  • Google Calendar
  • iCalendar
  • Outlook 365
  • Outlook Live
  • Export .ics file
  • Export Outlook .ics file

Details

Date:
March 16
Time:
12:00 pm - 1:00 pm EDT
Event Category:
Upcoming Webinar
Website:
https://Pages.DistributionStrategy.com/acton/media/6612/how-great-customer-experiences-build-loyalty-and-profits

Related Events

  • dollars into profit

    Dollars Into Profit: Solutions to Grow Your Bottom Line

    March 14 @ 12:00 pm - 1:00 pm EDT
  • harness data

    How to Harness Data for Better Decision-Making 

    March 28 @ 12:00 pm - 1:00 pm EDT
  • cash conversion

    Distribution Leadership Panel: Managing AR and Inventory to Improve Your Cash Conversion Cycle

    April 11 @ 12:00 pm - 1:00 pm EDT
  • « 2023 State of Distribution Technology
  • Dollars Into Profit: Solutions to Grow Your Bottom Line »
We’ll provide a practical and actionable way to think about and measure loyalty for distributors.
Register Now
Kevin Short
  • Upcoming Wholesale Change Show

Wholesale Change: Building Trust in the Channel, feat. Kevin Short, President & CEO, ORS Nasco

Loading Events

« All Events

Wholesale Change: Building Trust in the Channel, feat. Kevin Short, President & CEO, ORS Nasco

March 22 @ 12:00 pm - 1:00 pm EDT

  • « 2023 State of Distribution Technology
  • Dollars Into Profit: Solutions to Grow Your Bottom Line »
Kevin Short
Register Now

The supply chain needs to run on trust – and without it, each member operates with less visibility, efficiency and profitability. Join your hosts Ian Heller and Jonathan Bein on March 22, at 9 PT/12 ET, for a frank conversation with Kevin Short, President and CEO of master wholesaler ORS Nasco. He’ll share his take on the importance of trust in the distribution channel in the name of better serving the end-customer. He’ll also share an update on ORS Nasco’s focus from 2023 on, as they look to refine their value proposition and better support distributors of all types. 

  • Google Calendar
  • iCalendar
  • Outlook 365
  • Outlook Live
  • Export .ics file
  • Export Outlook .ics file

Details

Date:
March 22
Time:
12:00 pm - 1:00 pm EDT
Event Category:
Upcoming Wholesale Change Show
Website:
https://pages.distributionstrategy.com/acton/media/6612/building-trust-in-the-channel-feat-kevin-short-president--ceo-ors-nasco

Related Events

  • ConEquip

    Wholesale Change: An Alternative Take on eCommerce, feat. ConEquip Parts & Equipment

    March 8 @ 12:00 pm - 1:00 pm EST
  • coming up

    Wholesale Change – Charles D. Hale

    April 5 @ 12:00 pm - 1:00 pm EDT
  • coming up

    Wholesale Change – Martin E. Daley

    May 3 @ 12:00 pm - 1:00 pm EDT
  • « 2023 State of Distribution Technology
  • Dollars Into Profit: Solutions to Grow Your Bottom Line »
Join your hosts on March 22, at 9 PT/12 ET, for a frank conversation with Kevin Short, President and CEO of ORS Nasco.
Register Now
Operations

HR Strategies in Distribution: Rethink the Status Quo

To attract and retain good people, we have to rethink our language surrounding employee management.
  • Dirk Beveridge
  • March 2, 2023
ROI Customer Experience
Distribution Marketing

How a Measured Approach to Customer Experience Can Drive Real ROI for Your Company

Companies that focus on Customer Experience often outperform those that do not.
  • Dakotah Kirchenwitz
  • February 17, 2023
700% Growth in 3 Years
Strategy

700% Growth in 3 Years: How Employee Engagement Powers Growth for Building Controls & Solutions

BC&S CEO Eric Chernik shares principles proven to achieve fast growth and strong financial return.
  • Distribution Strategy Group
  • February 13, 2023
Secrets to Driving Growth
Distribution Marketing

The Secret to Driving Growth: Understanding Your Customers Better

Get a picture of what the customer cares about before you start making changes.
  • Distribution Strategy Group
  • January 24, 2023
Playing the Long Game
Operations

3 Strategies to Build a Business for the Next Generation – and the Next After That

It’s time to redefine the future of distribution. 
  • Dirk Beveridge
  • January 23, 2023
Thinking Beyond the Singular Sales Call
Distribution Sales Strategy

Distributor Strategic Growth in the New Economy, Part I: Thinking Beyond the Singular Sales Call

As distributors consolidate, growth becomes far more complex than a singular sales call. 
  • Scott Benfield
  • December 6, 2022
Digitalization Q&A
Distribution Technology

How Digitalization Changed the Manufacturer-Distributor Relationship

Using your unique relationships to propel the customer journey into the future.
  • Alex Chausovsky
  • December 6, 2022
decoding
Operations

Decoding the Supply Chain for 2023: Your Next Steps

The past two years of supply chain disruption and how to plan for 2023.
  • Alex Chausovsky
  • November 21, 2022
Operations

Stop Using Yesterday’s Obsolete KPIs

Distributors need to work off new KPIs that match today’s market to achieve profitable growth.
  • Jonathan Byrnes
  • November 18, 2022
warehouse-master-distributors-and-marketplaces
Operations

Distributors’ Warehouse Operations: Room for Improvement

Distributors share how they currently manage warehouse operations – and what their plans are given these realities.
  • Jonathan Bein
  • November 10, 2022
price increase
Distribution Marketing

5 Key Principles for Executing Your Next Price Increase

Here are five principles to keep in mind for your pricing strategy.
  • Pete Morelli
  • November 10, 2022
attracting top talent
Operations

How Distributors Can Attract and Retain Top Talent

Distributors continue to face struggles in the labor market and need to be aware of how to attract and retain talent as the economy
  • Alex Chausovsky
  • November 8, 2022
5 steps to rein in pricing
Distribution Sales Strategy

Stop Shaking Your Fist and Act: 5 Steps to Rein in Pricing

Here are five steps to take back control of your pricing.
  • Scott Sinning
  • November 7, 2022
strategic planning
Operations

More Than a Budget: How Distributors Should Do Strategic Planning

Distributors need a strategic plan if they want to remain competitive and profitable.
  • Jonathan Bein
  • October 31, 2022
DD 3 Q&A
Operations

‘Freight Recession’?: What to Know About Logistics in 2023 and Beyond (The Discerning Distributor, Episode 3)

Anthony Smith, Chief Economist for Freight Waves, discusses the state of the freight industry, and steps distributors and manufacturers should take.
  • Alex Chausovsky
  • October 17, 2022
Dead Skunk Pricing
Distribution Marketing

Distributors’ Dead Skunk Pricing: How to Avoid the Stink

7 examples of common dead-skunk pricing practices distributors need to let go of.
  • Scott Benfield
  • October 3, 2022
Grainger
Distribution Industry Analysis

The 5 Growth Engines of Grainger’s High-Touch Solutions Division

A look at Grainger’s 5 growth engines and how the distributor plans to use them to drive growth.
  • Ian Heller
  • October 3, 2022
cyber security
Distribution Technology

Cybercrime Hits Distribution: How to Protect Your Business’s Sensitive Data

Hacking and cybercrime is a growing concern for distributors. Learn more about who is at risk and how you can keep your business safe.
  • Erika Torres
  • September 20, 2022
bridge
Operations

How Specialty Building Products is Building a Bridge Between Generations

Learn about SBP’s philosophy that happy, purpose-driven employees are the foundation of company success.
  • Ian Heller
  • September 19, 2022
top down
Strategy

Why “Top Down” No Longer Works in a Post-Pandemic World

Hierarchy? Command and control? Short-term thinking? Money as the only motivator? Those no longer create the results they once did.
  • Dirk Beveridge
  • September 14, 2022

Recent Reports

Effective Warehouse Management in Challenging Times

2023 State of eCommerce in Distribution: Getting More from Your eCommerce Investment

Distribution Leaders Panel: How to Ensure Successful CRM Adoption to Drive Sales

Distribution Leaders Panel: How to Ensure Successful CRM Adoption to Drive Sales

Marketplace Strategy for Distributors By Ian Heller and Jonathan Bein, Ph.D.

Marketplace Strategy for Distributors

Operations

HR Strategies in Distribution: Rethink the Status Quo

To attract and retain good people, we have to rethink our language surrounding employee management.
  • Dirk Beveridge
  • March 2, 2023
ROI Customer Experience
Distribution Marketing

How a Measured Approach to Customer Experience Can Drive Real ROI for Your Company

Companies that focus on Customer Experience often outperform those that do not.
  • Dakotah Kirchenwitz
  • February 17, 2023
700% Growth in 3 Years
Strategy

700% Growth in 3 Years: How Employee Engagement Powers Growth for Building Controls & Solutions

BC&S CEO Eric Chernik shares principles proven to achieve fast growth and strong financial return.
  • Distribution Strategy Group
  • February 13, 2023
Secrets to Driving Growth
Distribution Marketing

The Secret to Driving Growth: Understanding Your Customers Better

Get a picture of what the customer cares about before you start making changes.
  • Distribution Strategy Group
  • January 24, 2023
Playing the Long Game
Operations

3 Strategies to Build a Business for the Next Generation – and the Next After That

It’s time to redefine the future of distribution. 
  • Dirk Beveridge
  • January 23, 2023
Thinking Beyond the Singular Sales Call
Distribution Sales Strategy

Distributor Strategic Growth in the New Economy, Part I: Thinking Beyond the Singular Sales Call

As distributors consolidate, growth becomes far more complex than a singular sales call. 
  • Scott Benfield
  • December 6, 2022
Digitalization Q&A
Distribution Technology

How Digitalization Changed the Manufacturer-Distributor Relationship

Using your unique relationships to propel the customer journey into the future.
  • Alex Chausovsky
  • December 6, 2022
decoding
Operations

Decoding the Supply Chain for 2023: Your Next Steps

The past two years of supply chain disruption and how to plan for 2023.
  • Alex Chausovsky
  • November 21, 2022
Operations

Stop Using Yesterday’s Obsolete KPIs

Distributors need to work off new KPIs that match today’s market to achieve profitable growth.
  • Jonathan Byrnes
  • November 18, 2022
warehouse-master-distributors-and-marketplaces
Operations

Distributors’ Warehouse Operations: Room for Improvement

Distributors share how they currently manage warehouse operations – and what their plans are given these realities.
  • Jonathan Bein
  • November 10, 2022
price increase
Distribution Marketing

5 Key Principles for Executing Your Next Price Increase

Here are five principles to keep in mind for your pricing strategy.
  • Pete Morelli
  • November 10, 2022
attracting top talent
Operations

How Distributors Can Attract and Retain Top Talent

Distributors continue to face struggles in the labor market and need to be aware of how to attract and retain talent as the economy
  • Alex Chausovsky
  • November 8, 2022
5 steps to rein in pricing
Distribution Sales Strategy

Stop Shaking Your Fist and Act: 5 Steps to Rein in Pricing

Here are five steps to take back control of your pricing.
  • Scott Sinning
  • November 7, 2022
strategic planning
Operations

More Than a Budget: How Distributors Should Do Strategic Planning

Distributors need a strategic plan if they want to remain competitive and profitable.
  • Jonathan Bein
  • October 31, 2022
DD 3 Q&A
Operations

‘Freight Recession’?: What to Know About Logistics in 2023 and Beyond (The Discerning Distributor, Episode 3)

Anthony Smith, Chief Economist for Freight Waves, discusses the state of the freight industry, and steps distributors and manufacturers should take.
  • Alex Chausovsky
  • October 17, 2022
Dead Skunk Pricing
Distribution Marketing

Distributors’ Dead Skunk Pricing: How to Avoid the Stink

7 examples of common dead-skunk pricing practices distributors need to let go of.
  • Scott Benfield
  • October 3, 2022
Grainger
Distribution Industry Analysis

The 5 Growth Engines of Grainger’s High-Touch Solutions Division

A look at Grainger’s 5 growth engines and how the distributor plans to use them to drive growth.
  • Ian Heller
  • October 3, 2022
cyber security
Distribution Technology

Cybercrime Hits Distribution: How to Protect Your Business’s Sensitive Data

Hacking and cybercrime is a growing concern for distributors. Learn more about who is at risk and how you can keep your business safe.
  • Erika Torres
  • September 20, 2022
bridge
Operations

How Specialty Building Products is Building a Bridge Between Generations

Learn about SBP’s philosophy that happy, purpose-driven employees are the foundation of company success.
  • Ian Heller
  • September 19, 2022
top down
Strategy

Why “Top Down” No Longer Works in a Post-Pandemic World

Hierarchy? Command and control? Short-term thinking? Money as the only motivator? Those no longer create the results they once did.
  • Dirk Beveridge
  • September 14, 2022
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