The 4 Pillars of Profit Improvement
February 28 @ 12:00 pm - 1:00 pm EST
Join us for an exclusive webcast on “The 4 Pillars of Profit Improvement” with Dr. Albert Bates, a luminary in the field of distribution profitability. In this timely presentation, Dr. Bates will delve into the remarkable surge in profitability levels within the distribution sector, where profit margins have soared from a historical 3.0% to an unprecedented 5.0% and beyond in the past two years.
This session promises to be a celebration of success while also addressing the looming challenge: sustaining these profit levels as the economic landscape shifts.
Dr. Bates will dissect the critical role inflation has played in driving profits to new heights, a factor often viewed with disdain yet undeniable in its impact. Through a detailed examination, participants will gain insights into the mechanics of inflation-driven profitability and the lag in expense increases that has temporarily buoyed profits.
More importantly, this webcast will pivot to the strategic actions necessary to maintain and potentially elevate profit margins in changing economic conditions. Dr. Bates introduces the “4 Pillars of Profit Improvement,” a pragmatic framework designed for distributors to navigate the competitive tumult and secure enduring profitability. Each pillar – Sales Growth, Gross Margin, Payroll Expenses, and Non-payroll Expenses – will be explored in depth, offering attendees a comprehensive blueprint for profit planning.
Technology Leader Panel: How Tech Elevates Customer Experience and Personalization
March 6 @ 12:00 pm - 1:00 pm EST
Business buyers appreciate it when suppliers make it easy to do business with them. Your customers want an efficient, relevant and productive experience.
A great customer experience isn’t a nice-to-have. It’s a must. Research proves that there’s a correlation between how customers rate their supplier experiences and their likelihood of buying more – and more often. And that translates into increased profitability.
Join us on March 6 at 9 PT / 12 ET to learn about the technology that can enable a better customer experience both offline and online. AI, machine learning, mobile platforms, ecommerce and more are transforming the landscape, making it easier than ever for distributors to add a personal touch to every interaction – no matter the channel.
How will you create a real connection with your buyers in 2024 and beyond? This is a can’t-miss event for executives who are mapping out the next frontier in their digital journey.
2024 State of Distributor Technology: Building Your Tech Stack for Success
March 13 @ 12:00 pm - 1:00 pm EDT
Join Distribution Strategy Group on March 13, 9 PT / 12 ET, for an exclusive webinar as we unveil the latest insights into distributor technology trends and strategies for success.
Hosted by industry experts Jonathan Bein, Ph.D., and Ian Heller, this session will focus on the transformative power of AI and other emerging technologies in the distribution sector. From ERP and CRM to ecommerce and AI-driven analytics, discover how leading distributors are leveraging technology to drive growth and competitive advantage.
You’ll go away with actionable recommendations to optimize your technology investments and propel your business forward. Reserve your spot now to stay ahead of the curve and unlock new opportunities for growth.
Wholesale Change – Leading Change: Transforming Independent Distributors into a Unified Force
March 20 @ 12:00 pm - 1:00 pm EDT
We’re delighted to welcome Renata Morgan to the Wholesale Change show on March 20 at 9 PT / 12 ET. Renata was recently promoted to President of Rheem Northeast Distribution, which is a combination of four previously independent distributors: United Supply Company, P&N Distribution, Mechanical Supply and MCN Distributors.
The new division will incorporate 32 branches selling both Rheem and Ruud products across Eastern Pennsylvania, all of New Jersey, and parts of New York and Connecticut. Renata will be tasked with defining core values and setting a vision for the combined enterprise to make the whole greater than the sum of its parts. As in any merging of companies, establishing a new culture that takes in the best aspects of each individual organization will be a key challenge.
An HVAC industry veteran with experience driving organizational change and leading diverse cross-functional teams, Renata’s leadership has been recognized by being named a Top 20 Woman in HVAC in 2021 along with a HARDI 40 Under 40 honor in 2016. Renata received a Master of Industrial Distribution degree from Texas A&M University, where she currently serves as a member of the MID Advisory Board, along with a Bachelor of Science in Psychology from the University of Houston.
Distributors Slow to Implement AI
Distributors see many opportunities over the next three years to streamline and improve their business with AI. However, progress in deploying AI has been limited for distributors. While many have plans to deploy AI in the next one to two years, fewer distributors said they have implemented AI, with the most naming sales (7%), website/digital (12%) and marketing (10%) as areas of focus.
Join us at our Applied AI for Distributors conference, June 4-6 in Chicago. Learn more.