The centerpiece of Amazon Business’s current AI deployment is the Amazon Business Assistant.
As ecommerce and AI vendors compete to control the B2B commerce stack, distributors face potential shifts in the platforms, integrations and digital capabilities that underpin their online sales and customer experience.
AI is more likely to support sales productivity and customer insight over time than to serve as a central pillar of the transaction at closing.
Much of Wesco’s recent growth is tied to large projects serving AI-driven data centers.
Product data accuracy and completeness remain persistent challenges for distributors expanding ecommerce assortments.
Chief operating officer Steve Kincanon said customers have pushed for greater speed and pricing clarity as projects face tighter timelines and cost pressures.
When inventory is planned and controlled correctly, it frees up dollars to devote to other initiatives. Here are key tools and strategies.
The expansion highlights Amazon Business’s continued push to extend beyond product fulfillment.
The family-owned wholesaler said the appointment formalizes executive oversight of its digital operations as contractor demand continues to shift toward online.
The company is also expanding Direct Delivery, a program that consolidates multiple packages.