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Omni 1 Best Practices in Building an Omnichannel Experience feat

Date

  • Published on: March 11, 2022

Related Webinar

True Omnichannel: Digital, Sales, Branches & Phones – Part 1: Best Practices in Omnichannel and Unified Commerce

Best Practices in Building an Omnichannel Experience

Get the second part of the State of eCommerce in Distribution now. See how your distributor peers are planning to enhance and augment their ecommerce capabilities over the next three years – and how you can differentiate by keeping customer experience front and center.

With this free report you’ll learn:

  • Why customer experience must be the center of everything you do online
  • Next-step technologies and their states of adoption among distributors
  • How distributors are differentiating online vs. pure ecommerce players and marketplaces
  • Digital excellence requirements through 2025: Core functionality, UX and customer journey
  • The importance of a capability roadmap
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