The New Normal of Selling, Post-Pandemic
The pandemic fundamentally changed how distributor sales organizations went to market in 2020. The effects continue in 2021. In this webinar we take a look at the results of the 2021 State of Sales in Distribution survey.
In the first part of this two-part webinar series, Debbie Paul and Ian Heller look at the current state of sales in the industry, including:
- The makeup of distributor sales organizations, including field sales, inside sales, customer service and technical specialists
- Distributors’ satisfaction with their sales organization’s effectiveness
- The impact of COVID on how distributors are organizing and leveraging their sales forces
- How well distributors are prospecting for new customers
- Sales tools used by distributor organizations
- What distributors look for when hiring new salespeople
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