Distribution Events
Thought Leadership and Software for Wholesale Change Agents
ERP, CRM & Back-Office Systems
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Epicor Expands Embedded AI ERP Platform Across Europe
For distributors, the European launch reflects the accelerating adoption of embedded AI within ERP platforms, with capabilities aimed at improving inventory planning, sourcing, fulfillment, financial workflows, and operational decision-making from within existing enterprise systems.
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DSG Tech Talk With Becca Toth From SugarAI
In this DSG Tech Talk, Ian Heller of Distribution Strategy Group talks with Becca Toth, chief marketing officer of SugarAI, about why the company dropped CRM from its name and what that change signals for wholesale distributors. Toth argues that traditional CRM has become a tax on productivity. For decades, frontline sellers fed records, notes…
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Epicor Expands Agentic AI Strategy Inside Enterprise Resource Planning Systems
The announcement reflects growing competition among enterprise resource planning providers to embed agentic artificial intelligence directly into core business systems as distributors and manufacturers seek ways to automate increasingly complex operational processes.
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Why Distributors Are Still Leaving Money on the Table with CRM
Despite so many businesses having a CRM in place, results remain underwhelming. Why? Because CRM is often installed, not implemented.
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Parspec Launches Project Management Tool for Distributors
The application integrates with distributors’ enterprise resource planning systems and is intended to replace processes often managed through email, spreadsheets, and multiple software tools.
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AI Is an Amplifier, Not a Shortcut: Prepare CRM with Clean Data
Think of CRM and AI the same way you think of giving a rep a target list.
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Sales Teams Don’t Hate CRM–They Hate CRM That’s Not Built for Them
Your team doesn’t hate CRM. They hate CRMs that don’t deliver.
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The Need for CRM Leadership Doesn’t Stop After Launch
One of the biggest mistakes I see with CRM rollouts is thinking of it as a software project with a start and end date.
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How to Justify an ERP Investment: Get Specific
Prove how the ERP will deliver value in ways that matter most.
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What Distributors Usually Get Wrong with CRM Vendor Selection
Making the right decision can help you avoid common pitfalls.