If we want to lead smarter warehouses, we need smarter conversations. And that starts with soft stuff.
Will Quinn
With over 25 years of leadership in supply chain, logistics and global distribution strategy, Will Quinn is a recognized authority in warehousing and distribution operations. A U.S. Marine Corps veteran, he spent 12 years mastering discipline, adaptability and leadership — qualities that have fueled his success in managing high-impact distribution networks for companies like Grainger, Coca-Cola, MSC Industrial Supply, WEG Electric and Cintas. As a former global distribution strategist at Infor, he spent four years helping businesses bridge the gap between cutting-edge technology and real-world distribution challenges. Will holds a Master of Science in Supply Chain Management from Elmhurst University.
Articles by Will Quinn
The game doesn’t end when the shift is over. It lives on in every person you’ve lifted up and every team you’ve shaped.
WMS, LMS, OMS, WES, YMS: whatever acronym we use, they’re all tools, but they’ll never replace the need for leadership.
In logistics, we track everything: fill rates, dock turns, labor ratios. But leadership? That’s harder to quantify.
Whether you’re leading a warehouse team or the executive board, the goal is the same: build systems that respect the humans who run them.
The warehouse is more than a place where goods move. It’s a place where people grow.
Distributors should look to develop their own AI solutions.
Without proper planning, you won’t see the hurdles coming.
Warehouse AI isn’t just for the largest distributors.
AI tools need to be built on a sturdy foundation.
The Hall of Famer’s keynote offered inspiration and motivation.
Don’t spend money on new systems before properly leveraging your current ones.
Learn how to overcome reverse logistics challenges.