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customer loyalty
Distribution Sales Strategy

How Distributors Can Win & Keep Customers in Today’s Market

Benj Cohen shares his take on McKinsey’s must-dos to win customer loyalty today.
  • Benj Cohen
  • January 23, 2023
Is eCommerce Your Best Bet for Recession-Proofing Your Business?
B2B eCommerce

Is eCommerce Your Best Bet for Recession-Proofing Your Business?

eCommerce can enhance productivity, bring in new business and improve market share during a slowdown.
  • Ryan Francis
  • January 17, 2023
The 2 Reasons Your Customers Won’t Buy Online
B2B eCommerce

The 2 Reasons Your Customers Won’t Buy Online

If you measure your ecommerce success with this ROI model, you’re doing it wrong.
  • Ian Heller
  • January 16, 2023
Digital Strategy

Distributor eCommerce Now 20% of Sales and Accelerating

eCommerce continues to grow as a percentage of sales for distributors: What’s driving the trend?
  • Ian Heller
  • January 12, 2023
Digital Strategy

Distribution Leaders Offer 5 Tips to Get the Most from Your eCommerce

Distribution leaders share lessons learned on their ecommerce journeys.
  • Dean Mueller
  • December 21, 2022
How to Evaluate Potential Online Partners
Distribution Sales Strategy

Distributor Strategic Growth in the New Economy, Part 3: How to Evaluate Potential Online Partners

Build a process to evaluate online-channel partners to determine if partnering with them is profitable.
  • Scott Benfield
  • December 20, 2022
break down walls
Distribution Sales Strategy

Break Down the Walls Between Channels: How an Omnichannel Approach Keeps Customers Spending More

Going beyond the traditional approach and building an omnichannel experience.
  • Benj Cohen
  • October 4, 2022
syndication
Digital Strategy

Product Content Syndication: A Tutorial

Syndication is a tool for manufacturers to easily and efficiently get information to their partners.
  • Fabien Legouic
  • August 26, 2022
B2B eCommerce

Paramount Global Surfaces Acquires Stone Source 

Stone Source distributes natural stone, ceramic tiles and other decorative surfaces for commercial and high-end residential use.
  • Jonathan Bein
  • April 4, 2022
How eCommerce Teams Can Drive More Revenue Through Their Website
B2B eCommerce

How eCommerce Teams Can Drive More Revenue Through Their Website

Distributors must deliver customers’ desired browsing and shopping experience to compete against big names like Amazon Business and other digital-first competitors.
  • Benj Cohen
  • March 28, 2022
shopping cart on top of digital devices, phone, tablet, laptop
B2B eCommerce

Webinar: The 2022 State of eCommerce in Distribution, Part 1 (February 2, 2022)

Get the results of our exclusive 12th-annual State of eCommerce in Distribution research, a leading benchmark in the industry for adoption and drivers of
  • Dean Mueller
  • February 4, 2022
B2B eCommerce

Better Customer Experience? Distributors Lean Into eCommerce in 2022

Last year, we saw a sharp increase in the adoption of ecommerce due to the COVID-19 pandemic. eCommerce includes transactions through website, mobile and
  • Dean Mueller
  • February 1, 2022
From Master Distributors to Marketplaces Part 2
B2B eCommerce

From Master Distributors to Marketplaces Part 2: Berkshire eSupply is an “Upside Down” Marketplace

Berkshire eSupply benefits by making its products available on hundreds (and potentially thousands) of websites operated by small and midsize industrial distributors. It’s a great plan,
  • Ian Heller
  • December 10, 2021
Office Depot
B2B eCommerce

Office Depot Hires Former Amazon Business GM – and That’s Just the Start

In a series of moves, including bringing on the executive who launched Amazon Business, ODP is joining the marketplace war. With a flurry of
  • Ian Heller
  • March 1, 2021
2021 State of eCommerce in Distribution, Part 2: Distributors’ Playbook for eCommerce Success
B2B eCommerce

2021 State of eCommerce in Distribution, Part 2: Distributors’ Playbook for eCommerce Success

Distribution Strategy Group, formerly Real Results Marketing, conducted its ninth-annual State of eCommerce in Distribution survey from October-December 2020, updating the leading benchmark in
  • Dean Mueller
  • February 24, 2021
shopping cart overflowing with boxes
B2B eCommerce

Webinar: State of eCommerce in Distribution: Part 2

In this webinar, Part 2 in a series, Distribution Strategy Group’s experts provide a playbook on what to do in response to our survey
  • Dean Mueller
  • February 24, 2021
When It Comes to Product Recommendations, B2B vs. B2C Matters
B2B eCommerce

When It Comes to Product Recommendations, B2B vs. B2C Matters

Many distributors are using product recommendation engines on their ecommerce websites originally designed for B2C. This isn’t sufficient for a distributor’s business model.
  • Benj Cohen
  • February 11, 2021
2021 State of eCommerce in Distribution
B2B eCommerce

2021 State of eCommerce in Distribution, Part 1: A Rapid Rise in Adoption and Maturity

The adoption rate of ecommerce in distribution soared in 2020 with a weighted 26.3% increase from 2019 to 2020.
  • Dean Mueller
  • January 26, 2021
Shopping cart full of boxes with boxes overflowing onto the floor
B2B eCommerce

Webinar: 2021 State of eCommerce in Distribution: Part 1

In the first of two webinars on the State of eCommerce in Distribution, we present the results of our 9 annual State of eCommerce
  • Dean Mueller
  • January 26, 2021
DSG Survey Reflects Sharp Increase in eCommerce Adoption, Maturity in 2020
B2B eCommerce

DSG Survey Reflects Sharp Increase in eCommerce Adoption, Maturity in 2020

We had expected a sharp increase in the adoption of ecommerce in 2020 with the shifts in buying behavior due to the COVID-19 pandemic.
  • Dean Mueller
  • January 20, 2021

Upcoming Events

warehouse management
  • Upcoming Webinar

Effective Warehouse Management in Challenging Times

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Effective Warehouse Management in Challenging Times

January 31 @ 12:00 pm - 1:00 pm EST

  • « 700% Growth in 3 Years: How Employee Engagement Powers Growth for BCS
  • Leveraging Tech in a Tight Labor Market »
warehouse management
Register Now

Today warehouse management faces more challenges than ever before: 

  • Labor costs are skyrocketing amid a shortage of qualified and motivated workers 
  • Customers demand immediate fulfillment and shipment of orders 
  • Supply chain issues result in unpredictable delivery of replenishment shipments 

It is important to develop comprehensive a plan that will lead to success in this challenging environment.  Join us for this informative and comprehensive webinar Jan. 31, 9 PT / 12 ET where Jon Schreibfeder and Matt Schreibfeder will discuss how to develop a plan to achieve the goal of effective management. 

This webinar will cover: 

  • Developing effective policies and procedures 
  • Training and motivating warehouse employees 
  • Utilizing technology to improve productivity including 
  • RFID scanning 
  • Drones 
  • Automated picking and put away  
  • Guided vehicles 
  • Carrousels 
  • Voice picking systems 
  • Efficient space planning 
  • Warehouse Management Software 
  • Labor Management Software 

Join us to dive deep into distributors’ most pressing warehouse challenges and to learn how to create a roadmap for future long-term success. 

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Date:
January 31
Time:
12:00 pm - 1:00 pm EST
Event Category:
Upcoming Webinar
Website:
https://Pages.DistributionStrategy.com/acton/media/6612/effective-warehouse-management-in-challenging-times

Related Events

  • leveraging tech

    Leveraging Tech in a Tight Labor Market

    February 8 @ 12:00 pm - 1:00 pm EST
  • coming up

    Choosing the Right ERP for Your Business

    February 14 @ 12:00 pm - 1:00 pm EST
  • coming up

    State of Distributor Technology

    March 1 @ 12:00 pm - 1:00 pm EST
  • « 700% Growth in 3 Years: How Employee Engagement Powers Growth for BCS
  • Leveraging Tech in a Tight Labor Market »
Join us to learn how to create a roadmap for future long-term success. 
Register Now
leveraging tech
  • Upcoming Webinar

Leveraging Tech in a Tight Labor Market

Loading Events

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Leveraging Tech in a Tight Labor Market

February 8 @ 12:00 pm - 1:00 pm EST

  • « 700% Growth in 3 Years: How Employee Engagement Powers Growth for BCS
  • Leveraging Tech in a Tight Labor Market »
leveraging tech
Register Now

The labor market continues to offer challenges to distributors and many of them seek technology alternatives to get work done and improve their operations. 

Whether you want to drive productivity, improve accuracy or grow sales with technology, this panel of experts will offer their expertise based on many years of working with distributors to achieve those goals. 

As customers’ expectations around their suppliers’ capabilities continues to grow, many distributors are realizing they need to upgrade their technology stack to remain competitive or differentiate. 

  • Epicor will be represented on this panel to provide best practices about choosing and implementing a new ERP, including key lessons on how to drive rapid adoption and a great ROI.
  • White Cup will explain the company CRM system that’s designed specifically for distributors. This makes configuration and start-up a lot easier and ensures better results over time.

This is a rare opportunity to listen to world-class technology leaders who have done analysis and engagements for hundreds of distribution companies. They will tell you how to find areas for improvement, obstacles to avoid and great ideas for ensuring smooth technology upgrades that drive sales and produce more profits.

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Date:
February 8
Time:
12:00 pm - 1:00 pm EST
Event Category:
Upcoming Webinar
Website:
https://pages.distributionstrategy.com/acton/media/6612/leveraging-technology-in-a-tight-labor-market

Related Events

  • warehouse management

    Effective Warehouse Management in Challenging Times

    January 31 @ 12:00 pm - 1:00 pm EST
  • coming up

    Choosing the Right ERP for Your Business

    February 14 @ 12:00 pm - 1:00 pm EST
  • coming up

    State of Distributor Technology

    March 1 @ 12:00 pm - 1:00 pm EST
  • « 700% Growth in 3 Years: How Employee Engagement Powers Growth for BCS
  • Leveraging Tech in a Tight Labor Market »
On Feb. 8, our panelists will tell you how to find areas for improvement and great ideas for ensuring smooth technology upgrades.
Register Now
coming up
  • Upcoming Webinar

Choosing the Right ERP for Your Business

Loading Events

« All Events

Choosing the Right ERP for Your Business

February 14 @ 12:00 pm - 1:00 pm EST

  • « 700% Growth in 3 Years: How Employee Engagement Powers Growth for BCS
  • Leveraging Tech in a Tight Labor Market »
coming up
Register Now
  • Google Calendar
  • iCalendar
  • Outlook 365
  • Outlook Live
  • Export .ics file
  • Export Outlook .ics file

Details

Date:
February 14
Time:
12:00 pm - 1:00 pm EST
Event Category:
Upcoming Webinar

Related Events

  • warehouse management

    Effective Warehouse Management in Challenging Times

    January 31 @ 12:00 pm - 1:00 pm EST
  • leveraging tech

    Leveraging Tech in a Tight Labor Market

    February 8 @ 12:00 pm - 1:00 pm EST
  • coming up

    State of Distributor Technology

    March 1 @ 12:00 pm - 1:00 pm EST
  • « 700% Growth in 3 Years: How Employee Engagement Powers Growth for BCS
  • Leveraging Tech in a Tight Labor Market »
Details coming soon!
Coming Soon
great culture
  • Upcoming Wholesale Change Show

How Great Culture & Customer Experience Drove Rapid Growth for COE Distributing, feat. J.D. Ewing, CEO

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How Great Culture & Customer Experience Drove Rapid Growth for COE Distributing, feat. J.D. Ewing, CEO

February 22 @ 12:00 pm - 1:00 pm EST

  • « 700% Growth in 3 Years: How Employee Engagement Powers Growth for BCS
  • Leveraging Tech in a Tight Labor Market »
great culture
Register Now

Join us on the next Wholesale Change episode on Feb. 22 at 9 PT/12 ET when we’re joined by the CEO of COE Distributing, J.D. Ewing. J.D. grew the company to $100M+ in 13 years by building a company that creates terrific customer experiences. Most of this growth has been organic. 

J.D. describes COE’s culture as “inclusive, open door, good at listening and gathering feedback from across the organization,” and “adept at implementing ideas and suggestions in real time.” 

COE Distributing is a great success story among distributors. Make sure you sign up to join us live (bring your questions) or access the recording. You can also find Wholesale Change on popular podcast sites. 

  • Google Calendar
  • iCalendar
  • Outlook 365
  • Outlook Live
  • Export .ics file
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Details

Date:
February 22
Time:
12:00 pm - 1:00 pm EST
Event Category:
Upcoming Wholesale Change Show
Website:
https://pages.distributionstrategy.com/acton/media/6612/how-great-culture--customer-experience-drove-rapid-growth

Related Events

  • coming up

    Wholesale Change

    March 8 @ 12:00 pm - 1:00 pm EST
  • coming up

    Wholesale Change

    March 22 @ 12:00 pm - 1:00 pm EDT
  • coming up

    Wholesale Change

    April 5 @ 12:00 pm - 1:00 pm EDT
  • « 700% Growth in 3 Years: How Employee Engagement Powers Growth for BCS
  • Leveraging Tech in a Tight Labor Market »
Join us on Feb. 22 with J.D. Ewing to discuss the inclusive, open-door culture within COE Distributing.
Register Now
customer loyalty
Distribution Sales Strategy

How Distributors Can Win & Keep Customers in Today’s Market

Benj Cohen shares his take on McKinsey’s must-dos to win customer loyalty today.
  • Benj Cohen
  • January 23, 2023
Is eCommerce Your Best Bet for Recession-Proofing Your Business?
B2B eCommerce

Is eCommerce Your Best Bet for Recession-Proofing Your Business?

eCommerce can enhance productivity, bring in new business and improve market share during a slowdown.
  • Ryan Francis
  • January 17, 2023
The 2 Reasons Your Customers Won’t Buy Online
B2B eCommerce

The 2 Reasons Your Customers Won’t Buy Online

If you measure your ecommerce success with this ROI model, you’re doing it wrong.
  • Ian Heller
  • January 16, 2023
Digital Strategy

Distributor eCommerce Now 20% of Sales and Accelerating

eCommerce continues to grow as a percentage of sales for distributors: What’s driving the trend?
  • Ian Heller
  • January 12, 2023
Digital Strategy

Distribution Leaders Offer 5 Tips to Get the Most from Your eCommerce

Distribution leaders share lessons learned on their ecommerce journeys.
  • Dean Mueller
  • December 21, 2022
How to Evaluate Potential Online Partners
Distribution Sales Strategy

Distributor Strategic Growth in the New Economy, Part 3: How to Evaluate Potential Online Partners

Build a process to evaluate online-channel partners to determine if partnering with them is profitable.
  • Scott Benfield
  • December 20, 2022
break down walls
Distribution Sales Strategy

Break Down the Walls Between Channels: How an Omnichannel Approach Keeps Customers Spending More

Going beyond the traditional approach and building an omnichannel experience.
  • Benj Cohen
  • October 4, 2022
syndication
Digital Strategy

Product Content Syndication: A Tutorial

Syndication is a tool for manufacturers to easily and efficiently get information to their partners.
  • Fabien Legouic
  • August 26, 2022
B2B eCommerce

Paramount Global Surfaces Acquires Stone Source 

Stone Source distributes natural stone, ceramic tiles and other decorative surfaces for commercial and high-end residential use.
  • Jonathan Bein
  • April 4, 2022
How eCommerce Teams Can Drive More Revenue Through Their Website
B2B eCommerce

How eCommerce Teams Can Drive More Revenue Through Their Website

Distributors must deliver customers’ desired browsing and shopping experience to compete against big names like Amazon Business and other digital-first competitors.
  • Benj Cohen
  • March 28, 2022
shopping cart on top of digital devices, phone, tablet, laptop
B2B eCommerce

Webinar: The 2022 State of eCommerce in Distribution, Part 1 (February 2, 2022)

Get the results of our exclusive 12th-annual State of eCommerce in Distribution research, a leading benchmark in the industry for adoption and drivers of
  • Dean Mueller
  • February 4, 2022
B2B eCommerce

Better Customer Experience? Distributors Lean Into eCommerce in 2022

Last year, we saw a sharp increase in the adoption of ecommerce due to the COVID-19 pandemic. eCommerce includes transactions through website, mobile and
  • Dean Mueller
  • February 1, 2022
From Master Distributors to Marketplaces Part 2
B2B eCommerce

From Master Distributors to Marketplaces Part 2: Berkshire eSupply is an “Upside Down” Marketplace

Berkshire eSupply benefits by making its products available on hundreds (and potentially thousands) of websites operated by small and midsize industrial distributors. It’s a great plan,
  • Ian Heller
  • December 10, 2021
Office Depot
B2B eCommerce

Office Depot Hires Former Amazon Business GM – and That’s Just the Start

In a series of moves, including bringing on the executive who launched Amazon Business, ODP is joining the marketplace war. With a flurry of
  • Ian Heller
  • March 1, 2021
2021 State of eCommerce in Distribution, Part 2: Distributors’ Playbook for eCommerce Success
B2B eCommerce

2021 State of eCommerce in Distribution, Part 2: Distributors’ Playbook for eCommerce Success

Distribution Strategy Group, formerly Real Results Marketing, conducted its ninth-annual State of eCommerce in Distribution survey from October-December 2020, updating the leading benchmark in
  • Dean Mueller
  • February 24, 2021
shopping cart overflowing with boxes
B2B eCommerce

Webinar: State of eCommerce in Distribution: Part 2

In this webinar, Part 2 in a series, Distribution Strategy Group’s experts provide a playbook on what to do in response to our survey
  • Dean Mueller
  • February 24, 2021
When It Comes to Product Recommendations, B2B vs. B2C Matters
B2B eCommerce

When It Comes to Product Recommendations, B2B vs. B2C Matters

Many distributors are using product recommendation engines on their ecommerce websites originally designed for B2C. This isn’t sufficient for a distributor’s business model.
  • Benj Cohen
  • February 11, 2021
2021 State of eCommerce in Distribution
B2B eCommerce

2021 State of eCommerce in Distribution, Part 1: A Rapid Rise in Adoption and Maturity

The adoption rate of ecommerce in distribution soared in 2020 with a weighted 26.3% increase from 2019 to 2020.
  • Dean Mueller
  • January 26, 2021
Shopping cart full of boxes with boxes overflowing onto the floor
B2B eCommerce

Webinar: 2021 State of eCommerce in Distribution: Part 1

In the first of two webinars on the State of eCommerce in Distribution, we present the results of our 9 annual State of eCommerce
  • Dean Mueller
  • January 26, 2021
DSG Survey Reflects Sharp Increase in eCommerce Adoption, Maturity in 2020
B2B eCommerce

DSG Survey Reflects Sharp Increase in eCommerce Adoption, Maturity in 2020

We had expected a sharp increase in the adoption of ecommerce in 2020 with the shifts in buying behavior due to the COVID-19 pandemic.
  • Dean Mueller
  • January 20, 2021

Recent Reports

Marketplace Strategy for Distributors By Ian Heller and Jonathan Bein, Ph.D.

Marketplace Strategy for Distributors

The State of CRM in Distribution: Best Practices in CRM – Now and in the Future

The State of CRM in Distribution: Best Practices in CRM – Now and in the Future

How to Optimize Distributor Profitability with 1% Improvements by Al Bates

How to Optimize Distributor Profitability with 1% Improvements

The State of CRM in Distribution: Making the Software Work for You Report Cover

The State of CRM in Distribution: Making the Software Work for You

customer loyalty
Distribution Sales Strategy

How Distributors Can Win & Keep Customers in Today’s Market

Benj Cohen shares his take on McKinsey’s must-dos to win customer loyalty today.
  • Benj Cohen
  • January 23, 2023
Is eCommerce Your Best Bet for Recession-Proofing Your Business?
B2B eCommerce

Is eCommerce Your Best Bet for Recession-Proofing Your Business?

eCommerce can enhance productivity, bring in new business and improve market share during a slowdown.
  • Ryan Francis
  • January 17, 2023
The 2 Reasons Your Customers Won’t Buy Online
B2B eCommerce

The 2 Reasons Your Customers Won’t Buy Online

If you measure your ecommerce success with this ROI model, you’re doing it wrong.
  • Ian Heller
  • January 16, 2023
Digital Strategy

Distributor eCommerce Now 20% of Sales and Accelerating

eCommerce continues to grow as a percentage of sales for distributors: What’s driving the trend?
  • Ian Heller
  • January 12, 2023
Digital Strategy

Distribution Leaders Offer 5 Tips to Get the Most from Your eCommerce

Distribution leaders share lessons learned on their ecommerce journeys.
  • Dean Mueller
  • December 21, 2022
How to Evaluate Potential Online Partners
Distribution Sales Strategy

Distributor Strategic Growth in the New Economy, Part 3: How to Evaluate Potential Online Partners

Build a process to evaluate online-channel partners to determine if partnering with them is profitable.
  • Scott Benfield
  • December 20, 2022
break down walls
Distribution Sales Strategy

Break Down the Walls Between Channels: How an Omnichannel Approach Keeps Customers Spending More

Going beyond the traditional approach and building an omnichannel experience.
  • Benj Cohen
  • October 4, 2022
syndication
Digital Strategy

Product Content Syndication: A Tutorial

Syndication is a tool for manufacturers to easily and efficiently get information to their partners.
  • Fabien Legouic
  • August 26, 2022
B2B eCommerce

Paramount Global Surfaces Acquires Stone Source 

Stone Source distributes natural stone, ceramic tiles and other decorative surfaces for commercial and high-end residential use.
  • Jonathan Bein
  • April 4, 2022
How eCommerce Teams Can Drive More Revenue Through Their Website
B2B eCommerce

How eCommerce Teams Can Drive More Revenue Through Their Website

Distributors must deliver customers’ desired browsing and shopping experience to compete against big names like Amazon Business and other digital-first competitors.
  • Benj Cohen
  • March 28, 2022
shopping cart on top of digital devices, phone, tablet, laptop
B2B eCommerce

Webinar: The 2022 State of eCommerce in Distribution, Part 1 (February 2, 2022)

Get the results of our exclusive 12th-annual State of eCommerce in Distribution research, a leading benchmark in the industry for adoption and drivers of
  • Dean Mueller
  • February 4, 2022
B2B eCommerce

Better Customer Experience? Distributors Lean Into eCommerce in 2022

Last year, we saw a sharp increase in the adoption of ecommerce due to the COVID-19 pandemic. eCommerce includes transactions through website, mobile and
  • Dean Mueller
  • February 1, 2022
From Master Distributors to Marketplaces Part 2
B2B eCommerce

From Master Distributors to Marketplaces Part 2: Berkshire eSupply is an “Upside Down” Marketplace

Berkshire eSupply benefits by making its products available on hundreds (and potentially thousands) of websites operated by small and midsize industrial distributors. It’s a great plan,
  • Ian Heller
  • December 10, 2021
Office Depot
B2B eCommerce

Office Depot Hires Former Amazon Business GM – and That’s Just the Start

In a series of moves, including bringing on the executive who launched Amazon Business, ODP is joining the marketplace war. With a flurry of
  • Ian Heller
  • March 1, 2021
2021 State of eCommerce in Distribution, Part 2: Distributors’ Playbook for eCommerce Success
B2B eCommerce

2021 State of eCommerce in Distribution, Part 2: Distributors’ Playbook for eCommerce Success

Distribution Strategy Group, formerly Real Results Marketing, conducted its ninth-annual State of eCommerce in Distribution survey from October-December 2020, updating the leading benchmark in
  • Dean Mueller
  • February 24, 2021
shopping cart overflowing with boxes
B2B eCommerce

Webinar: State of eCommerce in Distribution: Part 2

In this webinar, Part 2 in a series, Distribution Strategy Group’s experts provide a playbook on what to do in response to our survey
  • Dean Mueller
  • February 24, 2021
When It Comes to Product Recommendations, B2B vs. B2C Matters
B2B eCommerce

When It Comes to Product Recommendations, B2B vs. B2C Matters

Many distributors are using product recommendation engines on their ecommerce websites originally designed for B2C. This isn’t sufficient for a distributor’s business model.
  • Benj Cohen
  • February 11, 2021
2021 State of eCommerce in Distribution
B2B eCommerce

2021 State of eCommerce in Distribution, Part 1: A Rapid Rise in Adoption and Maturity

The adoption rate of ecommerce in distribution soared in 2020 with a weighted 26.3% increase from 2019 to 2020.
  • Dean Mueller
  • January 26, 2021
Shopping cart full of boxes with boxes overflowing onto the floor
B2B eCommerce

Webinar: 2021 State of eCommerce in Distribution: Part 1

In the first of two webinars on the State of eCommerce in Distribution, we present the results of our 9 annual State of eCommerce
  • Dean Mueller
  • January 26, 2021
DSG Survey Reflects Sharp Increase in eCommerce Adoption, Maturity in 2020
B2B eCommerce

DSG Survey Reflects Sharp Increase in eCommerce Adoption, Maturity in 2020

We had expected a sharp increase in the adoption of ecommerce in 2020 with the shifts in buying behavior due to the COVID-19 pandemic.
  • Dean Mueller
  • January 20, 2021
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