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losing customers
Distribution Marketing

How Many Customers Did You Lose Last Year?

The cost of losing customers goes beyond just the lost revenue.
  • Mark Peck
  • March 2, 2023
3 Principles to Move Customers in the Right Direction
Distribution Sales Strategy

The Psychology of Choice: 3 Principles to Move Customers in the Right Direction

Behavioral economics is the key to selling better, marketing with more intent and persuading others.
  • Lincoln Smith
  • March 1, 2023
ROI Customer Experience
Distribution Marketing

How a Measured Approach to Customer Experience Can Drive Real ROI for Your Company

Companies that focus on Customer Experience often outperform those that do not.
  • Dakotah Kirchenwitz
  • February 17, 2023
Secrets to Driving Growth
Distribution Marketing

The Secret to Driving Growth: Understanding Your Customers Better

Get a picture of what the customer cares about before you start making changes.
  • Distribution Strategy Group
  • January 24, 2023
Where Well-Intended Customer Loyalty Surveys Go Wrong for Distributors
Distribution Marketing

Where Well-Intended Customer Loyalty Surveys Go Wrong for Distributors

Here are the traps to avoid when implementing a Net Promoter Score (NPS) program.
  • Mark Peck
  • January 20, 2023
Launching New Products to Existing Accounts
Distribution Sales Strategy

Distributor Strategic Growth in the New Economy, Part 2: Launching New Products to Existing Accounts

Improve Return on Time Invested by focusing on new products and new technologies.
  • Scott Benfield
  • December 15, 2022
Price Cutting
Distribution Marketing

Price Cutting: The Profit Implications of ‘Taking It to the Street’

Distributor- and supplier-driven price cutting is destructive to profit.
  • Al Bates
  • December 2, 2022
price increase
Distribution Marketing

5 Key Principles for Executing Your Next Price Increase

Here are five principles to keep in mind for your pricing strategy.
  • Pete Morelli
  • November 10, 2022
5 steps to rein in pricing
Distribution Sales Strategy

Stop Shaking Your Fist and Act: 5 Steps to Rein in Pricing

Here are five steps to take back control of your pricing.
  • Scott Sinning
  • November 7, 2022
Global Industrial
Distribution Marketing

How Global Industrial Uses Merchandising to Add Value and Solve Customer Problems

How merchandising in distribution compares to retail, and the importance of value-added services for Global Industrial.
  • Ian Heller
  • October 19, 2022
break down walls
Distribution Sales Strategy

Break Down the Walls Between Channels: How an Omnichannel Approach Keeps Customers Spending More

Going beyond the traditional approach and building an omnichannel experience.
  • Benj Cohen
  • October 4, 2022
Dead Skunk Pricing
Distribution Marketing

Distributors’ Dead Skunk Pricing: How to Avoid the Stink

7 examples of common dead-skunk pricing practices distributors need to let go of.
  • Scott Benfield
  • October 3, 2022
value management 3
Distribution Marketing

Value Management for Distributors, Part 3: The Role of the Value Manager

Industrial distributors, purveyors of commodity products, need a more targeted, tangible, and manageable aspect of value add.
  • Scott Benfield
  • September 19, 2022
value management 2
Distribution Marketing

Value Management for Distributors, Part 2: The Lifecycle of a Service

Services go through predictable stages and become mature, price-sensitive and commoditized.
  • Scott Benfield
  • September 1, 2022
syndication
Digital Strategy

Product Content Syndication: A Tutorial

Syndication is a tool for manufacturers to easily and efficiently get information to their partners.
  • Fabien Legouic
  • August 26, 2022
Value management
Distribution Marketing

Value Management for Distributors, Part 1: The Problem with “Value”

Value can be defined, marketed and delivered in such a way that it improves profitability.
  • Scott Benfield
  • August 15, 2022
Struggling with Low-Quality Leads? You’re Not Alone
Distribution Marketing

Struggling with Low-Quality Leads? You’re Not Alone

Most distributors in a recent DSG report said they were unhappy with their lead-generating efforts.
  • Frank Hurtte
  • July 6, 2022
5 ways to uncover
Strategy

5 Ways to Uncover What Your Customers Really Want

Determining what your customers want is the foundation for an extraordinary customer experience.
  • Dean Mueller
  • June 29, 2022
How Distributors Can Stop the Margin Drain
Distribution Marketing

How Distributors Can Stop the Margin Drain 

Al Bates talks the myths surrounding profitability, key margin drains and the steps distributors can take to climb out of their rut.
  • Jonathan Bein
  • May 17, 2022
How Dakota Supply Group is Driving ‘Intentional Growth’ in Rural America 
Distribution Marketing

How Dakota Supply Group is Driving ‘Intentional Growth’ in Rural America 

Dakota Supply Group CEO Paul Kennedy talks about how the 124-year-old company drives value in rural markets across the Midwest.
  • Jonathan Bein
  • May 2, 2022

Upcoming Events

harness data
  • Upcoming Webinar

How to Harness Data for Better Decision-Making 

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« All Events

How to Harness Data for Better Decision-Making 

March 28 @ 12:00 pm - 1:00 pm EDT

  • « Wholesale Change: Building Trust in the Channel, feat. Kevin Short, President & CEO, ORS Nasco
  • Wholesale Change »
harness data
Register Now

All decision-makers know that data, rather than emotions, must act as the main driver for running their business. 

The challenge is that today’s business leaders are inundated with data – their own company performance metrics, market data, economic data, customer data and people data. There’s so much information available that it’s overwhelming.  

So, how can executives, business owners and management team members leverage the data at their disposal to improve their decision-making?  

This session – on March 28, 2023, at 9 PT/12 ET – will leverage Alex Chausovsky’s expertise as a multi-decade seasoned data analyst, market researcher and consultant to teach practical and actionable methods for leveraging data to improve decision-making at all levels of the company.  

Session attendees will learn how to:  

  • Improve strategic planning by utilizing company revenue, unit volume, etc. to identify trends, track business-cycle momentum, and see around the corner for the next three to six months.  
  • Leverage market intelligence and economic data to identify leading indicators and segments of the business that will under- and outperform in the short, medium and long term.  
  • Deploy data for your No. 1 asset – people – to improve your business’s attractiveness to new talent, streamline your hiring activities and improve retention for your existing workforce.  
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  • Outlook 365
  • Outlook Live
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Details

Date:
March 28
Time:
12:00 pm - 1:00 pm EDT
Event Category:
Upcoming Webinar
Website:
https://us02web.zoom.us/webinar/register/WN_2saZScmfS3uMUNjN-q_YGg

Related Events

  • Technology Leadership Panel: WMS & Delivery Technologies

    April 19 @ 12:00 pm - 1:00 pm EDT
  • Cash Flow

    Technology Leadership Panel: Cash Flow and Financial Management Systems

    April 26 @ 12:00 pm - 1:00 pm EDT
  • Technology Leadership Panel: Solutions that Enable Great Digital Strategies

    May 9 @ 12:00 pm - 1:00 pm EDT
  • « Wholesale Change: Building Trust in the Channel, feat. Kevin Short, President & CEO, ORS Nasco
  • Wholesale Change »
Alex Chausovsky’s offers his expertise as an analyst for leveraging data to improve decision-making at all levels.
Register Now
coming up
  • Upcoming Wholesale Change Show

Wholesale Change

Loading Events

« All Events

Wholesale Change

April 5 @ 12:00 pm - 1:00 pm EDT

  • « Wholesale Change: Building Trust in the Channel, feat. Kevin Short, President & CEO, ORS Nasco
  • Wholesale Change »
coming up
Register Now
  • Google Calendar
  • iCalendar
  • Outlook 365
  • Outlook Live
  • Export .ics file
  • Export Outlook .ics file

Details

Date:
April 5
Time:
12:00 pm - 1:00 pm EDT
Event Category:
Upcoming Wholesale Change Show

Related Events

  • coming up

    Wholesale Change – Martin E. Daley

    May 3 @ 12:00 pm - 1:00 pm EDT
  • coming up

    Wholesale Change – Robyn Pollina

    May 31 @ 12:00 pm - 1:00 pm EDT
  • coming up

    Wholesale Change

    June 14 @ 12:00 pm - 1:00 pm EDT
  • « Wholesale Change: Building Trust in the Channel, feat. Kevin Short, President & CEO, ORS Nasco
  • Wholesale Change »
Details coming soon!
Coming Soon
  • Upcoming Webinar

Technology Leadership Panel: WMS & Delivery Technologies

Loading Events

« All Events

Technology Leadership Panel: WMS & Delivery Technologies

April 19 @ 12:00 pm - 1:00 pm EDT

  • « Wholesale Change: Building Trust in the Channel, feat. Kevin Short, President & CEO, ORS Nasco
  • Wholesale Change »
Register Now

Great warehouse management and delivery capabilities are table stakes for every distributor. Just to keep up with competitors, you must:

  • Keep accurate records of what’s in stock
  • Know where every product is in the warehouse
  • Prevent shrink from poor picking practices or theft
  • Maintain accurate addresses for all customer locations
  • Track shipments in real-time to ensure they arrive on time
  • Keep employees safe
  • Drive warehouse and delivery productivity to manage costs 

It takes great technology solutions to be competitive on capabilities and productivity. But the technology options continue to expand and distributors need to understand what’s available and what’s coming next.  

Join us on April 19th 9 PT/12 ET, when experts from technology leaders at Infor share best practices they’ve gleaned from working with thousands of distributors. They’ll also describe emerging options you can use to win business by providing customers with better capabilities than your competitors.  

  • Google Calendar
  • iCalendar
  • Outlook 365
  • Outlook Live
  • Export .ics file
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Details

Date:
April 19
Time:
12:00 pm - 1:00 pm EDT
Event Category:
Upcoming Webinar
Website:
https://pages.distributionstrategy.com/acton/media/6612/wms--delivery-technologies

Related Events

  • harness data

    How to Harness Data for Better Decision-Making 

    March 28 @ 12:00 pm - 1:00 pm EDT
  • Cash Flow

    Technology Leadership Panel: Cash Flow and Financial Management Systems

    April 26 @ 12:00 pm - 1:00 pm EDT
  • Technology Leadership Panel: Solutions that Enable Great Digital Strategies

    May 9 @ 12:00 pm - 1:00 pm EDT
  • « Wholesale Change: Building Trust in the Channel, feat. Kevin Short, President & CEO, ORS Nasco
  • Wholesale Change »
Join us on April 19th when experts from Infor share best practices they’ve gleaned from working with thousands of distributors.
Register Now
Cash Flow
  • Upcoming Webinar

Technology Leadership Panel: Cash Flow and Financial Management Systems

Loading Events

« All Events

Technology Leadership Panel: Cash Flow and Financial Management Systems

April 26 @ 12:00 pm - 1:00 pm EDT

  • « Wholesale Change: Building Trust in the Channel, feat. Kevin Short, President & CEO, ORS Nasco
  • Wholesale Change »
Cash Flow
Register Now

Managing cash flow and driving profitability is a critical component of any distributor’s operations. The goal is to: 

  • Work more efficiently 
  • Speed the order-to-cash cycle 
  • Optimize the procure-to-pay cycle 
  • Gain full visibility into financial management 
  • Expand margins 

Distributors know that to drive more to the bottom line, as well as fuel future growth, they need state-of-the-art technologies:   

  • Pricing/Margin 
  • Sales Order Management
  • Financial Management 

Distributors must have these systems in place to increase profits, reduce risk and drive operational efficiency. 

Developing and implementing these architectures takes expertise. Tune in April 26, 9 PT/12 ET, to hear from our experienced panelists, who will help you make the most of them. 

  • Google Calendar
  • iCalendar
  • Outlook 365
  • Outlook Live
  • Export .ics file
  • Export Outlook .ics file

Details

Date:
April 26
Time:
12:00 pm - 1:00 pm EDT
Event Category:
Upcoming Webinar
Website:
https://pages.distributionstrategy.com/acton/media/6612/technology-leadership-panel-cash-flow-and-financial-management-systems

Related Events

  • harness data

    How to Harness Data for Better Decision-Making 

    March 28 @ 12:00 pm - 1:00 pm EDT
  • Technology Leadership Panel: WMS & Delivery Technologies

    April 19 @ 12:00 pm - 1:00 pm EDT
  • Technology Leadership Panel: Solutions that Enable Great Digital Strategies

    May 9 @ 12:00 pm - 1:00 pm EDT
  • « Wholesale Change: Building Trust in the Channel, feat. Kevin Short, President & CEO, ORS Nasco
  • Wholesale Change »
Tune in to hear from our experienced panelists, who will help you make the most of your cash flow management.
Register Now
losing customers
Distribution Marketing

How Many Customers Did You Lose Last Year?

The cost of losing customers goes beyond just the lost revenue.
  • Mark Peck
  • March 2, 2023
3 Principles to Move Customers in the Right Direction
Distribution Sales Strategy

The Psychology of Choice: 3 Principles to Move Customers in the Right Direction

Behavioral economics is the key to selling better, marketing with more intent and persuading others.
  • Lincoln Smith
  • March 1, 2023
ROI Customer Experience
Distribution Marketing

How a Measured Approach to Customer Experience Can Drive Real ROI for Your Company

Companies that focus on Customer Experience often outperform those that do not.
  • Dakotah Kirchenwitz
  • February 17, 2023
Secrets to Driving Growth
Distribution Marketing

The Secret to Driving Growth: Understanding Your Customers Better

Get a picture of what the customer cares about before you start making changes.
  • Distribution Strategy Group
  • January 24, 2023
Where Well-Intended Customer Loyalty Surveys Go Wrong for Distributors
Distribution Marketing

Where Well-Intended Customer Loyalty Surveys Go Wrong for Distributors

Here are the traps to avoid when implementing a Net Promoter Score (NPS) program.
  • Mark Peck
  • January 20, 2023
Launching New Products to Existing Accounts
Distribution Sales Strategy

Distributor Strategic Growth in the New Economy, Part 2: Launching New Products to Existing Accounts

Improve Return on Time Invested by focusing on new products and new technologies.
  • Scott Benfield
  • December 15, 2022
Price Cutting
Distribution Marketing

Price Cutting: The Profit Implications of ‘Taking It to the Street’

Distributor- and supplier-driven price cutting is destructive to profit.
  • Al Bates
  • December 2, 2022
price increase
Distribution Marketing

5 Key Principles for Executing Your Next Price Increase

Here are five principles to keep in mind for your pricing strategy.
  • Pete Morelli
  • November 10, 2022
5 steps to rein in pricing
Distribution Sales Strategy

Stop Shaking Your Fist and Act: 5 Steps to Rein in Pricing

Here are five steps to take back control of your pricing.
  • Scott Sinning
  • November 7, 2022
Global Industrial
Distribution Marketing

How Global Industrial Uses Merchandising to Add Value and Solve Customer Problems

How merchandising in distribution compares to retail, and the importance of value-added services for Global Industrial.
  • Ian Heller
  • October 19, 2022
break down walls
Distribution Sales Strategy

Break Down the Walls Between Channels: How an Omnichannel Approach Keeps Customers Spending More

Going beyond the traditional approach and building an omnichannel experience.
  • Benj Cohen
  • October 4, 2022
Dead Skunk Pricing
Distribution Marketing

Distributors’ Dead Skunk Pricing: How to Avoid the Stink

7 examples of common dead-skunk pricing practices distributors need to let go of.
  • Scott Benfield
  • October 3, 2022
value management 3
Distribution Marketing

Value Management for Distributors, Part 3: The Role of the Value Manager

Industrial distributors, purveyors of commodity products, need a more targeted, tangible, and manageable aspect of value add.
  • Scott Benfield
  • September 19, 2022
value management 2
Distribution Marketing

Value Management for Distributors, Part 2: The Lifecycle of a Service

Services go through predictable stages and become mature, price-sensitive and commoditized.
  • Scott Benfield
  • September 1, 2022
syndication
Digital Strategy

Product Content Syndication: A Tutorial

Syndication is a tool for manufacturers to easily and efficiently get information to their partners.
  • Fabien Legouic
  • August 26, 2022
Value management
Distribution Marketing

Value Management for Distributors, Part 1: The Problem with “Value”

Value can be defined, marketed and delivered in such a way that it improves profitability.
  • Scott Benfield
  • August 15, 2022
Struggling with Low-Quality Leads? You’re Not Alone
Distribution Marketing

Struggling with Low-Quality Leads? You’re Not Alone

Most distributors in a recent DSG report said they were unhappy with their lead-generating efforts.
  • Frank Hurtte
  • July 6, 2022
5 ways to uncover
Strategy

5 Ways to Uncover What Your Customers Really Want

Determining what your customers want is the foundation for an extraordinary customer experience.
  • Dean Mueller
  • June 29, 2022
How Distributors Can Stop the Margin Drain
Distribution Marketing

How Distributors Can Stop the Margin Drain 

Al Bates talks the myths surrounding profitability, key margin drains and the steps distributors can take to climb out of their rut.
  • Jonathan Bein
  • May 17, 2022
How Dakota Supply Group is Driving ‘Intentional Growth’ in Rural America 
Distribution Marketing

How Dakota Supply Group is Driving ‘Intentional Growth’ in Rural America 

Dakota Supply Group CEO Paul Kennedy talks about how the 124-year-old company drives value in rural markets across the Midwest.
  • Jonathan Bein
  • May 2, 2022

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5 Tips to Get the Most from Your eCommerce

Effective Warehouse Management in Challenging Times

2023 State of eCommerce in Distribution: Getting More from Your eCommerce Investment

losing customers
Distribution Marketing

How Many Customers Did You Lose Last Year?

The cost of losing customers goes beyond just the lost revenue.
  • Mark Peck
  • March 2, 2023
3 Principles to Move Customers in the Right Direction
Distribution Sales Strategy

The Psychology of Choice: 3 Principles to Move Customers in the Right Direction

Behavioral economics is the key to selling better, marketing with more intent and persuading others.
  • Lincoln Smith
  • March 1, 2023
ROI Customer Experience
Distribution Marketing

How a Measured Approach to Customer Experience Can Drive Real ROI for Your Company

Companies that focus on Customer Experience often outperform those that do not.
  • Dakotah Kirchenwitz
  • February 17, 2023
Secrets to Driving Growth
Distribution Marketing

The Secret to Driving Growth: Understanding Your Customers Better

Get a picture of what the customer cares about before you start making changes.
  • Distribution Strategy Group
  • January 24, 2023
Where Well-Intended Customer Loyalty Surveys Go Wrong for Distributors
Distribution Marketing

Where Well-Intended Customer Loyalty Surveys Go Wrong for Distributors

Here are the traps to avoid when implementing a Net Promoter Score (NPS) program.
  • Mark Peck
  • January 20, 2023
Launching New Products to Existing Accounts
Distribution Sales Strategy

Distributor Strategic Growth in the New Economy, Part 2: Launching New Products to Existing Accounts

Improve Return on Time Invested by focusing on new products and new technologies.
  • Scott Benfield
  • December 15, 2022
Price Cutting
Distribution Marketing

Price Cutting: The Profit Implications of ‘Taking It to the Street’

Distributor- and supplier-driven price cutting is destructive to profit.
  • Al Bates
  • December 2, 2022
price increase
Distribution Marketing

5 Key Principles for Executing Your Next Price Increase

Here are five principles to keep in mind for your pricing strategy.
  • Pete Morelli
  • November 10, 2022
5 steps to rein in pricing
Distribution Sales Strategy

Stop Shaking Your Fist and Act: 5 Steps to Rein in Pricing

Here are five steps to take back control of your pricing.
  • Scott Sinning
  • November 7, 2022
Global Industrial
Distribution Marketing

How Global Industrial Uses Merchandising to Add Value and Solve Customer Problems

How merchandising in distribution compares to retail, and the importance of value-added services for Global Industrial.
  • Ian Heller
  • October 19, 2022
break down walls
Distribution Sales Strategy

Break Down the Walls Between Channels: How an Omnichannel Approach Keeps Customers Spending More

Going beyond the traditional approach and building an omnichannel experience.
  • Benj Cohen
  • October 4, 2022
Dead Skunk Pricing
Distribution Marketing

Distributors’ Dead Skunk Pricing: How to Avoid the Stink

7 examples of common dead-skunk pricing practices distributors need to let go of.
  • Scott Benfield
  • October 3, 2022
value management 3
Distribution Marketing

Value Management for Distributors, Part 3: The Role of the Value Manager

Industrial distributors, purveyors of commodity products, need a more targeted, tangible, and manageable aspect of value add.
  • Scott Benfield
  • September 19, 2022
value management 2
Distribution Marketing

Value Management for Distributors, Part 2: The Lifecycle of a Service

Services go through predictable stages and become mature, price-sensitive and commoditized.
  • Scott Benfield
  • September 1, 2022
syndication
Digital Strategy

Product Content Syndication: A Tutorial

Syndication is a tool for manufacturers to easily and efficiently get information to their partners.
  • Fabien Legouic
  • August 26, 2022
Value management
Distribution Marketing

Value Management for Distributors, Part 1: The Problem with “Value”

Value can be defined, marketed and delivered in such a way that it improves profitability.
  • Scott Benfield
  • August 15, 2022
Struggling with Low-Quality Leads? You’re Not Alone
Distribution Marketing

Struggling with Low-Quality Leads? You’re Not Alone

Most distributors in a recent DSG report said they were unhappy with their lead-generating efforts.
  • Frank Hurtte
  • July 6, 2022
5 ways to uncover
Strategy

5 Ways to Uncover What Your Customers Really Want

Determining what your customers want is the foundation for an extraordinary customer experience.
  • Dean Mueller
  • June 29, 2022
How Distributors Can Stop the Margin Drain
Distribution Marketing

How Distributors Can Stop the Margin Drain 

Al Bates talks the myths surrounding profitability, key margin drains and the steps distributors can take to climb out of their rut.
  • Jonathan Bein
  • May 17, 2022
How Dakota Supply Group is Driving ‘Intentional Growth’ in Rural America 
Distribution Marketing

How Dakota Supply Group is Driving ‘Intentional Growth’ in Rural America 

Dakota Supply Group CEO Paul Kennedy talks about how the 124-year-old company drives value in rural markets across the Midwest.
  • Jonathan Bein
  • May 2, 2022
>
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