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Distribution Technology

spotify AI
Digital Strategy

How Spotify Uses AI to Create an Ultra-Personalized Customer Experience and What Distributors Can Learn from It 

Distributors can learn from Spotify’s success delivering a personalized listening experience for every customer.
  • Benj Cohen
  • June 14, 2022
How Distributors Can Generate More Sales on Inbound Calls to CSRs?
Distribution Sales Strategy

How Distributors Can Generate More Sales on Inbound Calls to CSRs 

In some distribution companies, CSRs have become profitable sellers.
  • Benj Cohen
  • May 18, 2022
How to Select the Right Technologies for Your Customers’ Journey
Digital Strategy

How to Select the Right Technologies for Your Customers’ Journey 

Where do you start in evaluating your existing technology – and then building the right set of technology solutions for your customers based on
  • Jonathan Bein
  • May 10, 2022
B2B Apps Are Changing the Way Distributors and Contractors Operate
Digital Strategy

B2B Apps Are Changing the Way Distributors and Contractors Operate

Companies are developing solutions designed for industrial distributors to help them save time, boost productivity and cut expenses.
  • Dean Mueller
  • May 3, 2022
The 4 Drivers of Ongoing Supply Chain Disruption in 2022
Distribution Technology

The 4 Drivers of Ongoing Supply Chain Disruption in 2022 

Labor shortages, port congestion and manufacturing delays are throwing off the supply chain’s delicate balance. Higher demand for products is exacerbating supply chain challenges.
  • Ravi Ravishankar
  • April 25, 2022
How Zoro is Building Real Partnerships with Distributors with ‘No Competitive Risk’
Digital Strategy

How Zoro is Building Real Partnerships with Distributors with ‘No Competitive Risk’ 

Is there a way to compete with digital giants like Amazon while simultaneously expanding your customer base to markets you can’t reach through traditional
  • Ian Heller
  • April 4, 2022
How eCommerce Teams Can Drive More Revenue Through Their Website
B2B eCommerce

How eCommerce Teams Can Drive More Revenue Through Their Website

Distributors must deliver customers’ desired browsing and shopping experience to compete against big names like Amazon Business and other digital-first competitors.
  • Benj Cohen
  • March 28, 2022
How to Build a Value-Added Services Strategy to Fight Digital Disruptors
Digital Strategy

How to Build a Value-Added Services Strategy to Fight Digital Disruptors 

Distributors must become more effective at offering and managing value-added services because some of the most aggressive disruptors are taking share.
  • Ian Heller
  • March 14, 2022
Digital Doom Loop
Digital Strategy

Distributors’ Digital Doom Loop 

Many distributors have become so discouraged about how their websites are performing that they are investing less in overall digital capabilities. After all, why
  • Ian Heller
  • March 1, 2022
shopping cart on top of computer keyboard full of boxes
Distribution Industry Analysis

Webinar: State of eCommerce in Distribution, Part 2 (February 23, 2022)

ow your distributor peers are planning to enhance and augment their ecommerce capabilities over the next three years – and how you can differentiate
  • Dean Mueller
  • February 23, 2022
Facetree
Distribution Industry Analysis

‘Sourcing Simplified’: Factrees Aims to Change How B2B Channel Connections Are Made 

Factrees wants to change channel dynamics for the better. I recently spoke with Williams, who has deep experience in B2B and B2C ecommerce, about
  • Ian Heller
  • February 8, 2022
The 4 Symptoms of Bad CRM
Digital Strategy

The 4 Symptoms of Bad CRM

Here are four symptoms you may be using a “bad” CRM – one that doesn’t help the sales team do their jobs.
  • Benj Cohen
  • January 12, 2022
hand interacting with digital interface
Digital Strategy

ADI’s Digital Transformation Goes Beyond the Technology

For ADI, it’s about how that technology can enable the distributor’s team to do their jobs more efficiently and effectively.
  • Jonathan Bein
  • January 5, 2022
How NetPlus Alliance is Helping Distributors Stay Relevant in a Time of Disruption
Distribution Industry Analysis

How NetPlus Alliance is Helping Distributors Stay Relevant in a Time of Disruption

Jennifer Murphy, President of NetPlus Alliance, joined us for a recent Wholesale Change episode to talk about the benefits of the buying group and
  • Jonathan Bein
  • December 20, 2021
From Master Distributors to Marketplaces Part 3
Distribution Industry Analysis

From Master Distributors to Marketplaces Part 3: Berkshire eSupply, Varis and Value-Added Services

Learn about growth options for master distributors, including how they might work with certain marketplaces.
  • Ian Heller
  • December 14, 2021
From Master Distributors to Marketplaces Part 2
B2B eCommerce

From Master Distributors to Marketplaces Part 2: Berkshire eSupply is an “Upside Down” Marketplace

Berkshire eSupply benefits by making its products available on hundreds (and potentially thousands) of websites operated by small and midsize industrial distributors. It’s a great plan,
  • Ian Heller
  • December 10, 2021
Distributors Must Go Beyond ‘Price and Availability’ to Remain Relevant to Manufacturers
Digital Strategy

Distributors Must Go Beyond ‘Price and Availability’ to Remain Relevant to Manufacturers

Having robust digital capabilities is no longer optional for distributors who want to retain channel share.
  • Dean Mueller
  • December 7, 2021
warehouse-master-distributors-and-marketplaces
Digital Strategy

From Master Distributors to Marketplaces: Part 1 – How Endless Assortment Moved from Behind the Scenes to in Front of the Customer

Marketplaces represent an existential challenge for master distributors.
  • Ian Heller
  • November 30, 2021
5 Ways to Build Resiliency for Any Disruption
Digital Strategy

5 Ways to Build Resiliency for Any Disruption

Whatever your company’s size, it is necessary to prepare for operational obstacles that may come your way. Here are five strategies to build resiliency
  • Benj Cohen
  • November 17, 2021
Benco Dental
Digital Strategy

Benco Dental on Its Transformation into an “IT/Data Business That Also Sells Dental Products”

With his team, managing director Chuck Cohen has put his money where his mouth is by changing every foundational IT system at Benco Dental,
  • Jonathan Bein
  • November 9, 2021

Upcoming Events

How Great Distributors Use Marketing to Dominate
  • Upcoming Webinar

How Great Distributors Use Marketing to Dominate

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« All Events

How Great Distributors Use Marketing to Dominate

June 29 @ 12:00 pm - 1:00 pm EDT

  • « Wholesale Change: Winsupply: An Ownership Team Under Every Roof
  • Wholesale Change: Your B2B Marketplace Strategy: What You Need to Compete »
How Great Distributors Use Marketing to Dominate
Register Now

Distributors’ marketers have a problem.  

Because distributors have multiple channels, it’s difficult to measure the return on their marketing effort.  

For example, product promotions succeed due to the efforts of marketing, sales, customer service and the ecommerce department – not to mention price discounts negotiated by merchants or category managers.  

How can you calculate how much to spend on marketing or measure the ROI in an environment where everyone is pitching in to make campaigns successful?  

Our Chief Strategy Officer Ian Heller has served as the senior marketing executive for four major publicly held distributors. He’s learned not only how to make marketing effective in a distribution company, but also how to set the optimal budget and measure the ROI of what you spend.  

Stop setting marketing objectives and evaluating results based on product sales. There’s a better way that your company will embrace. And it will revolutionize how you think about what marketing is supposed to accomplish and how you can tell if you succeed.

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Details

Date:
June 29
Time:
12:00 pm - 1:00 pm EDT
Event Category:
Upcoming Webinar
Website:
https://pages.distributionstrategy.com/acton/media/6612/how-great-distributors-use-marketing-to-dominate
  • « Wholesale Change: Winsupply: An Ownership Team Under Every Roof
  • Wholesale Change: Your B2B Marketplace Strategy: What You Need to Compete »
Distributors’ marketers have a problem.   Because distributors have multiple channels, it’s difficult to measure the return on their marketing effort.   For example, product promotions
Register Now
  • Upcoming Wholesale Change Show

Wholesale Change: Your B2B Marketplace Strategy: What You Need to Compete

Loading Events

« All Events

Wholesale Change: Your B2B Marketplace Strategy: What You Need to Compete

July 6 @ 12:00 pm - 1:00 pm EDT

  • « Wholesale Change: Winsupply: An Ownership Team Under Every Roof
  • Wholesale Change: Your B2B Marketplace Strategy: What You Need to Compete »
Register Now

Alex Moazed burst onto the scene as a platform business expert when he co-authored the best-selling book, “Modern Monopolies” in 2016. Since then, Alex has been widely acclaimed as an expert on marketplaces and has appeared on multiple television shows, including Fox Business News and Bloomberg TV. He’s a featured keynote speaker at many conferences and on July 6 at 9 PT/12 ET, he’ll be joining us on the Wholesale Change Show.

Alex will share his unmatched experience working with major distributors, technology startups, venture capital firms and manufacturers as they formulate their marketplace strategies. We’ll ask him to update us on the latest trends in B2B marketplaces and share some key lessons distributors need to know as they choose how to compete in the fast-changing competitive landscape. Don’t miss this opportunity to follow the conversation and ask questions of one of the brightest thinkers in B2B digital strategy.

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  • iCalendar
  • Outlook 365
  • Outlook Live
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Details

Date:
July 6
Time:
12:00 pm - 1:00 pm EDT
Event Category:
Upcoming Wholesale Change Show
Website:
https://pages.distributionstrategy.com/acton/media/6612/your-b2b-marketplace-strategy-what-you-need-to-compete-featuring-alex-moazed

Related Events

  • Wholesale Change: A Conversation with NAW CEO Eric Hoplin

    July 20 @ 12:00 pm - 1:00 pm EDT
  • « Wholesale Change: Winsupply: An Ownership Team Under Every Roof
  • Wholesale Change: Your B2B Marketplace Strategy: What You Need to Compete »
Alex Moazed burst onto the scene as a platform business expert when he co-authored the best-selling book, “Modern Monopolies” in 2016. Since then, Alex
Register Now
  • Upcoming Wholesale Change Show

Wholesale Change: A Conversation with NAW CEO Eric Hoplin

Loading Events

« All Events

Wholesale Change: A Conversation with NAW CEO Eric Hoplin

July 20 @ 12:00 pm - 1:00 pm EDT

  • « Wholesale Change: Winsupply: An Ownership Team Under Every Roof
  • Wholesale Change: Your B2B Marketplace Strategy: What You Need to Compete »
Register Now

Eric Hoplin, CEO of the National Association of Wholesaler-Distributors (NAW), will be joining us for the July 20 episode of Wholesale Change. He’ll share his take on key concerns and trends – including labor, supply chain disruption, digital transformation and more – based on his ongoing conversations with dozens of senior distribution company leaders. He’ll also provide an update on NAW, including the work they are doing to support distributors in Washington D.C.

Bring your questions on July 20 at 9 PT / 12 ET.

  • Google Calendar
  • iCalendar
  • Outlook 365
  • Outlook Live
  • Export .ics file
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Details

Date:
July 20
Time:
12:00 pm - 1:00 pm EDT
Event Category:
Upcoming Wholesale Change Show
Website:
https://pages.distributionstrategy.com/acton/media/6612/a-conversation-with-naw-ceo-eric-hoplin

Related Events

  • Wholesale Change: Your B2B Marketplace Strategy: What You Need to Compete

    July 6 @ 12:00 pm - 1:00 pm EDT
  • « Wholesale Change: Winsupply: An Ownership Team Under Every Roof
  • Wholesale Change: Your B2B Marketplace Strategy: What You Need to Compete »
Eric Hoplin, CEO of the National Association of Wholesaler-Distributors (NAW), will be joining us for the July 20 episode of Wholesale Change. He’ll share
Register Now
spotify AI
Digital Strategy

How Spotify Uses AI to Create an Ultra-Personalized Customer Experience and What Distributors Can Learn from It 

Distributors can learn from Spotify’s success delivering a personalized listening experience for every customer.
  • Benj Cohen
  • June 14, 2022
How Distributors Can Generate More Sales on Inbound Calls to CSRs?
Distribution Sales Strategy

How Distributors Can Generate More Sales on Inbound Calls to CSRs 

In some distribution companies, CSRs have become profitable sellers.
  • Benj Cohen
  • May 18, 2022
How to Select the Right Technologies for Your Customers’ Journey
Digital Strategy

How to Select the Right Technologies for Your Customers’ Journey 

Where do you start in evaluating your existing technology – and then building the right set of technology solutions for your customers based on
  • Jonathan Bein
  • May 10, 2022
B2B Apps Are Changing the Way Distributors and Contractors Operate
Digital Strategy

B2B Apps Are Changing the Way Distributors and Contractors Operate

Companies are developing solutions designed for industrial distributors to help them save time, boost productivity and cut expenses.
  • Dean Mueller
  • May 3, 2022
The 4 Drivers of Ongoing Supply Chain Disruption in 2022
Distribution Technology

The 4 Drivers of Ongoing Supply Chain Disruption in 2022 

Labor shortages, port congestion and manufacturing delays are throwing off the supply chain’s delicate balance. Higher demand for products is exacerbating supply chain challenges.
  • Ravi Ravishankar
  • April 25, 2022
How Zoro is Building Real Partnerships with Distributors with ‘No Competitive Risk’
Digital Strategy

How Zoro is Building Real Partnerships with Distributors with ‘No Competitive Risk’ 

Is there a way to compete with digital giants like Amazon while simultaneously expanding your customer base to markets you can’t reach through traditional
  • Ian Heller
  • April 4, 2022
How eCommerce Teams Can Drive More Revenue Through Their Website
B2B eCommerce

How eCommerce Teams Can Drive More Revenue Through Their Website

Distributors must deliver customers’ desired browsing and shopping experience to compete against big names like Amazon Business and other digital-first competitors.
  • Benj Cohen
  • March 28, 2022
How to Build a Value-Added Services Strategy to Fight Digital Disruptors
Digital Strategy

How to Build a Value-Added Services Strategy to Fight Digital Disruptors 

Distributors must become more effective at offering and managing value-added services because some of the most aggressive disruptors are taking share.
  • Ian Heller
  • March 14, 2022
Digital Doom Loop
Digital Strategy

Distributors’ Digital Doom Loop 

Many distributors have become so discouraged about how their websites are performing that they are investing less in overall digital capabilities. After all, why
  • Ian Heller
  • March 1, 2022
shopping cart on top of computer keyboard full of boxes
Distribution Industry Analysis

Webinar: State of eCommerce in Distribution, Part 2 (February 23, 2022)

ow your distributor peers are planning to enhance and augment their ecommerce capabilities over the next three years – and how you can differentiate
  • Dean Mueller
  • February 23, 2022
Facetree
Distribution Industry Analysis

‘Sourcing Simplified’: Factrees Aims to Change How B2B Channel Connections Are Made 

Factrees wants to change channel dynamics for the better. I recently spoke with Williams, who has deep experience in B2B and B2C ecommerce, about
  • Ian Heller
  • February 8, 2022
The 4 Symptoms of Bad CRM
Digital Strategy

The 4 Symptoms of Bad CRM

Here are four symptoms you may be using a “bad” CRM – one that doesn’t help the sales team do their jobs.
  • Benj Cohen
  • January 12, 2022
hand interacting with digital interface
Digital Strategy

ADI’s Digital Transformation Goes Beyond the Technology

For ADI, it’s about how that technology can enable the distributor’s team to do their jobs more efficiently and effectively.
  • Jonathan Bein
  • January 5, 2022
How NetPlus Alliance is Helping Distributors Stay Relevant in a Time of Disruption
Distribution Industry Analysis

How NetPlus Alliance is Helping Distributors Stay Relevant in a Time of Disruption

Jennifer Murphy, President of NetPlus Alliance, joined us for a recent Wholesale Change episode to talk about the benefits of the buying group and
  • Jonathan Bein
  • December 20, 2021
From Master Distributors to Marketplaces Part 3
Distribution Industry Analysis

From Master Distributors to Marketplaces Part 3: Berkshire eSupply, Varis and Value-Added Services

Learn about growth options for master distributors, including how they might work with certain marketplaces.
  • Ian Heller
  • December 14, 2021
From Master Distributors to Marketplaces Part 2
B2B eCommerce

From Master Distributors to Marketplaces Part 2: Berkshire eSupply is an “Upside Down” Marketplace

Berkshire eSupply benefits by making its products available on hundreds (and potentially thousands) of websites operated by small and midsize industrial distributors. It’s a great plan,
  • Ian Heller
  • December 10, 2021
Distributors Must Go Beyond ‘Price and Availability’ to Remain Relevant to Manufacturers
Digital Strategy

Distributors Must Go Beyond ‘Price and Availability’ to Remain Relevant to Manufacturers

Having robust digital capabilities is no longer optional for distributors who want to retain channel share.
  • Dean Mueller
  • December 7, 2021
warehouse-master-distributors-and-marketplaces
Digital Strategy

From Master Distributors to Marketplaces: Part 1 – How Endless Assortment Moved from Behind the Scenes to in Front of the Customer

Marketplaces represent an existential challenge for master distributors.
  • Ian Heller
  • November 30, 2021
5 Ways to Build Resiliency for Any Disruption
Digital Strategy

5 Ways to Build Resiliency for Any Disruption

Whatever your company’s size, it is necessary to prepare for operational obstacles that may come your way. Here are five strategies to build resiliency
  • Benj Cohen
  • November 17, 2021
Benco Dental
Digital Strategy

Benco Dental on Its Transformation into an “IT/Data Business That Also Sells Dental Products”

With his team, managing director Chuck Cohen has put his money where his mouth is by changing every foundational IT system at Benco Dental,
  • Jonathan Bein
  • November 9, 2021

Recent Reports

2022 State of Technology in Distribution: A Guide for Growth

State of Manufacturer Sales Channels

State of Shopping and Buying in Distribution

State of Analytics in Distribution

spotify AI
Digital Strategy

How Spotify Uses AI to Create an Ultra-Personalized Customer Experience and What Distributors Can Learn from It 

Distributors can learn from Spotify’s success delivering a personalized listening experience for every customer.
  • Benj Cohen
  • June 14, 2022
How Distributors Can Generate More Sales on Inbound Calls to CSRs?
Distribution Sales Strategy

How Distributors Can Generate More Sales on Inbound Calls to CSRs 

In some distribution companies, CSRs have become profitable sellers.
  • Benj Cohen
  • May 18, 2022
How to Select the Right Technologies for Your Customers’ Journey
Digital Strategy

How to Select the Right Technologies for Your Customers’ Journey 

Where do you start in evaluating your existing technology – and then building the right set of technology solutions for your customers based on
  • Jonathan Bein
  • May 10, 2022
B2B Apps Are Changing the Way Distributors and Contractors Operate
Digital Strategy

B2B Apps Are Changing the Way Distributors and Contractors Operate

Companies are developing solutions designed for industrial distributors to help them save time, boost productivity and cut expenses.
  • Dean Mueller
  • May 3, 2022
The 4 Drivers of Ongoing Supply Chain Disruption in 2022
Distribution Technology

The 4 Drivers of Ongoing Supply Chain Disruption in 2022 

Labor shortages, port congestion and manufacturing delays are throwing off the supply chain’s delicate balance. Higher demand for products is exacerbating supply chain challenges.
  • Ravi Ravishankar
  • April 25, 2022
How Zoro is Building Real Partnerships with Distributors with ‘No Competitive Risk’
Digital Strategy

How Zoro is Building Real Partnerships with Distributors with ‘No Competitive Risk’ 

Is there a way to compete with digital giants like Amazon while simultaneously expanding your customer base to markets you can’t reach through traditional
  • Ian Heller
  • April 4, 2022
How eCommerce Teams Can Drive More Revenue Through Their Website
B2B eCommerce

How eCommerce Teams Can Drive More Revenue Through Their Website

Distributors must deliver customers’ desired browsing and shopping experience to compete against big names like Amazon Business and other digital-first competitors.
  • Benj Cohen
  • March 28, 2022
How to Build a Value-Added Services Strategy to Fight Digital Disruptors
Digital Strategy

How to Build a Value-Added Services Strategy to Fight Digital Disruptors 

Distributors must become more effective at offering and managing value-added services because some of the most aggressive disruptors are taking share.
  • Ian Heller
  • March 14, 2022
Digital Doom Loop
Digital Strategy

Distributors’ Digital Doom Loop 

Many distributors have become so discouraged about how their websites are performing that they are investing less in overall digital capabilities. After all, why
  • Ian Heller
  • March 1, 2022
shopping cart on top of computer keyboard full of boxes
Distribution Industry Analysis

Webinar: State of eCommerce in Distribution, Part 2 (February 23, 2022)

ow your distributor peers are planning to enhance and augment their ecommerce capabilities over the next three years – and how you can differentiate
  • Dean Mueller
  • February 23, 2022
Facetree
Distribution Industry Analysis

‘Sourcing Simplified’: Factrees Aims to Change How B2B Channel Connections Are Made 

Factrees wants to change channel dynamics for the better. I recently spoke with Williams, who has deep experience in B2B and B2C ecommerce, about
  • Ian Heller
  • February 8, 2022
The 4 Symptoms of Bad CRM
Digital Strategy

The 4 Symptoms of Bad CRM

Here are four symptoms you may be using a “bad” CRM – one that doesn’t help the sales team do their jobs.
  • Benj Cohen
  • January 12, 2022
hand interacting with digital interface
Digital Strategy

ADI’s Digital Transformation Goes Beyond the Technology

For ADI, it’s about how that technology can enable the distributor’s team to do their jobs more efficiently and effectively.
  • Jonathan Bein
  • January 5, 2022
How NetPlus Alliance is Helping Distributors Stay Relevant in a Time of Disruption
Distribution Industry Analysis

How NetPlus Alliance is Helping Distributors Stay Relevant in a Time of Disruption

Jennifer Murphy, President of NetPlus Alliance, joined us for a recent Wholesale Change episode to talk about the benefits of the buying group and
  • Jonathan Bein
  • December 20, 2021
From Master Distributors to Marketplaces Part 3
Distribution Industry Analysis

From Master Distributors to Marketplaces Part 3: Berkshire eSupply, Varis and Value-Added Services

Learn about growth options for master distributors, including how they might work with certain marketplaces.
  • Ian Heller
  • December 14, 2021
From Master Distributors to Marketplaces Part 2
B2B eCommerce

From Master Distributors to Marketplaces Part 2: Berkshire eSupply is an “Upside Down” Marketplace

Berkshire eSupply benefits by making its products available on hundreds (and potentially thousands) of websites operated by small and midsize industrial distributors. It’s a great plan,
  • Ian Heller
  • December 10, 2021
Distributors Must Go Beyond ‘Price and Availability’ to Remain Relevant to Manufacturers
Digital Strategy

Distributors Must Go Beyond ‘Price and Availability’ to Remain Relevant to Manufacturers

Having robust digital capabilities is no longer optional for distributors who want to retain channel share.
  • Dean Mueller
  • December 7, 2021
warehouse-master-distributors-and-marketplaces
Digital Strategy

From Master Distributors to Marketplaces: Part 1 – How Endless Assortment Moved from Behind the Scenes to in Front of the Customer

Marketplaces represent an existential challenge for master distributors.
  • Ian Heller
  • November 30, 2021
5 Ways to Build Resiliency for Any Disruption
Digital Strategy

5 Ways to Build Resiliency for Any Disruption

Whatever your company’s size, it is necessary to prepare for operational obstacles that may come your way. Here are five strategies to build resiliency
  • Benj Cohen
  • November 17, 2021
Benco Dental
Digital Strategy

Benco Dental on Its Transformation into an “IT/Data Business That Also Sells Dental Products”

With his team, managing director Chuck Cohen has put his money where his mouth is by changing every foundational IT system at Benco Dental,
  • Jonathan Bein
  • November 9, 2021
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How Great Distributors Use Marketing to Dominate

Stop setting marketing objectives and evaluating results based on product sales. There’s a better way that your company will embrace. And it will revolutionize how you think about what marketing is supposed to accomplish and how you can tell if you succeed.

Join us on June 29 at 9am PT / 12pm ET.

Register now