Here are four symptoms you may be using a “bad” CRM – one that doesn’t help the sales team do their jobs.
B2B Digital Strategy
More customers in B2B are demanding to be able to interact with distributors through digital channels. No matter the product category, distributors need a digital platform and strategy that enables more efficient and effective shopping and buying for their customers. If distributors aren’t building high-tech platforms that make it more efficient for customers to do business with them, they’ll lose.
ADI’s Digital Transformation Goes Beyond the Technology
For ADI, it’s about how that technology can enable the distributor’s team to do their jobs more efficiently and effectively.
From Master Distributors to Marketplaces Part 2: Berkshire eSupply is an “Upside Down” Marketplace
Berkshire eSupply benefits by making its products available on hundreds (and potentially thousands) of websites operated by small and midsize industrial distributors. It’s a great plan, except for 3 big problems.
Distributors Must Go Beyond ‘Price and Availability’ to Remain Relevant to Manufacturers
Having robust digital capabilities is no longer optional for distributors who want to retain channel share.
Product Data is Critical if You Want to Compete in the Next 3-5 Years Online
Keeping the customer at the center is key to providing the product data a customer needs to find a product, then transact.
From Master Distributors to Marketplaces: Part 1 – How Endless Assortment Moved from Behind the Scenes to in Front of the Customer
Marketplaces represent an existential challenge for master distributors.
5 Ways to Build Resiliency for Any Disruption
Whatever your company’s size, it is necessary to prepare for operational obstacles that may come your way. Here are five strategies to build resiliency for any disruption.
Benco Dental on Its Transformation into an “IT/Data Business That Also Sells Dental Products”
With his team, managing director Chuck Cohen has put his money where his mouth is by changing every foundational IT system at Benco Dental, a dental products distributor.
Technology is Advancing Faster than Ever – Are You Keeping up?
We recommend distributors focus on getting their core technology stacks right so they provide solid foundations for adding on enhanced and emerging components.
5 Ways Cloud ERP Returns Your Investment – and Then Some
We expect that cloud-based ERP will be nearly universally adopted within the next decade.