The changes represent a significant expansion of Seller Assistant from an AI system that answers questions and recommends actions into one that can monitor operations and execute tasks.
Robert “Rob” D’Alessandro Jr. will lead the identification, prioritization, development, and implementation of AI projects, Meritus said.
Some of the biggest companies in distribution are acquiring AI companies, buying technology and intellectual property, or investing directly in businesses developing AI for distribution and other operationally complex industries. Here’s why.
The distributors who come out ahead will define transaction authority before they scale it, not after an agent commits the company to something nobody meant to approve.
The report found that 49% of respondents are already using AI for sales, while another 29% plan to begin using it within six months. 22% have no current plans to adopt AI.
The combination of Rampp’s technology, Ajay Agrawal’s new Fastenal role and Fastenal’s previously disclosed AI strategy provides more context around a transaction that attracted little attention when it occurred in June.
The attack method nevertheless has direct implications for distributors because it targets an everyday business function. Distributors routinely receive and pay invoices from manufacturers, freight carriers, technology companies, contractors and other suppliers, making invoice approval and electronic payment a key area for fraud prevention.
The launch comes as software providers increasingly develop agentic AI systems capable of performing defined business tasks instead of simply generating information or recommendations.
The tool allows distributors to ask questions about fruit and vegetable prices and, when connected to their internal systems, compare market benchmarks with their own sales and purchasing data.
Ingram Micro said its strategy combines AI with the data, workflows and transactions generated across its global distribution network.