Distribution Marketing

  • State of Distributor Marketing, Part 2: Right People, Right Message

    State of Distributor Marketing, Part 2: Right People, Right Message

    Adjusting their marketing strategy and tactics in response to a generational shift in which millennials are already the largest age segment in the workforce and the following generation, Gen Z, is growing rapidly.

  • The Benefit of a Strong Value Proposition: More to the Bottom Line

    The Benefit of a Strong Value Proposition: More to the Bottom Line

    To set themselves apart, distributors need a strong value proposition. It’s not just about pretty words on a website. A strong value proposition can drive real bottom-line results for your distribution business through.

  • Research: Distributors Are Heading in Right Direction for Marketing

    Research: Distributors Are Heading in Right Direction for Marketing

    Traditionally focused on field sales, distributors have not historically been strong in marketing capabilities. But as customer demographics change, how distributors market has become increasingly critical to long-term survival. Because if distributors don’t keep pace with how customers want to shop and buy – which is largely electronic – they’ll lose ground against the competition.

  • The Cost of Not Knowing the Voice of Your Customer

    The Cost of Not Knowing the Voice of Your Customer

    Each distributor must strike the right balance to meet their customers’ needs. The risk is too great to get the resource allocation between field sales, inside sales, customer service reps and electronic channels wrong. No distributor can afford to use a one-size-fits-all strategy anymore.

  • Is Your Value Proposition Just Another ‘Me-Too’?

    Is Your Value Proposition Just Another ‘Me-Too’?

    If when you see the phrase “value proposition” you think: “Yes, we have one already. We provide great customer service. We’ve been in business for 75 years, and we have the best product,” then you may want to rethink where you stand.

  • What Customers Want on Distributors’ Websites — Beyond Ordering

    What Customers Want on Distributors’ Websites — Beyond Ordering

    Ecommerce is table stakes for distributors in 2018, but it shouldn’t be surprising that B2B buyers want more than the capability to place an order on your website. As we’ve written here previously, end-users want a robust shopping and buying experience; just a small percentage of online shopping by distributors’ customers actually leads to placing…

  • Your Customers Want Email … But It Has to Be Relevant

    Your Customers Want Email … But It Has to Be Relevant

    Print is not as universal as it once was (though it’s still very relevant for some customers), and even in-person sales rep visits, long considered the gold standard of customer-relationship building in distribution, are declining in popularity in today’s efficiency-driven market. In fact, 20 percent of customers we surveyed said they want a sales rep…

  • Podcast: Do You Know What Your Customers Want?

    Podcast: Do You Know What Your Customers Want?

    Jonathan Bein, managing partner of Real Results Marketing, spoke with Lindsay Young on the 3 Aspens Media podcast, Attract. Engage. Grow., about the importance of understanding what your customers want.

  • Best Practices in SEO for B2B Distributors

    Best Practices in SEO for B2B Distributors

    With all of these websites, how can your site stand out from the competition? Why would someone choose to click on a link to your site? About 90 perfect of Google traffic comes from page one placement in search results. Conversely, less than 10 percent click on the second page of the search results. At…

  • 2017 State of Distributor Marketing, part 2: Distributors Lack Marketing Differentiation

    2017 State of Distributor Marketing, part 2: Distributors Lack Marketing Differentiation

    Most distribution companies take a similar approach to touting their position in the supply chain, with 80 to 90 percent of distributors believing their value proposition contains at least one of the following attributes: product selection and availability, speed of delivery and pre-sales or post-sales expertise.