Profitability expert Dr. Al Bates joined us on the Wholesale Change show to talk about why distributors are stuck in a profitability “rut” and how they can escape.
Webinar: State of Distributor Technology: A Guide for Growth (April 6, 2022)
In this free webinar, DSG Principals Jonathan Bein, Ph.D., and Ian Heller lead a presentation of the research, along with recommendations you can act on right now to get a better return on your technology investments.
Wholesale Change: The Critical Link Between Culture and Business Results, feat. Randy Eddy, CEO of U.S. Electrical Services (April 13, 2022)
Watch this episode to learn how Randy’s impressive focus on culture is directly tied to business results.
How Zoro is Building Real Partnerships with Distributors with ‘No Competitive Risk’
Is there a way to compete with digital giants like Amazon while simultaneously expanding your customer base to markets you can’t reach through traditional methods?
Wholesale Change: Dakota Supply Group: Doubling Down on Service to Drive Organic Growth (March 30, 2022)
CEO Paul Kennedy about how the company’s focus on customer experience has driven profitable growth.
Webinar: How to Manage and Recover from Supply Chain Disruptions (March 23, 2022)
In this webinar, we presented the findings from our survey and added our own expertise so you can learn the best practices to detect, manage and recover from disruption.
Wholesale Change: Why Losing Customers Costs More Than You Think (March 16, 2022)
n this episode hosts Ian Heller and Jonathan Bein share the true costs of customer defection – and the real upside of reducing it.
How to Build a Value-Added Services Strategy to Fight Digital Disruptors
Distributors must become more effective at offering and managing value-added services because some of the most aggressive disruptors are taking share.
Wholesale Change: How Distributors Win with Third-Party Marketplaces, Feat. Kevin Weadick, President of Zoro US (March 2, 2022)
In this episode Zoro President Kevin Weadick joined hosts Ian Heller and Jonathan Bein for a discussion on the role third-party marketplaces can play in distributors’ strategies today.
Distributors’ Digital Doom Loop
Many distributors have become so discouraged about how their websites are performing that they are investing less in overall digital capabilities. After all, why throw good money after bad if you believe you’ve failed so far? The problem is that your customers do have requirements that you need to meet with digital capabilities. And if…