We finally have a practical way to document expertise and pass it down, and the distributors who use it will start the process of owning their customers more than their reps do.
Channel functions can’t be eliminated—only reassigned. And whoever performs them gets paid.
The distributors that thrive alongside a $60 billion Amazon Business will be the ones that stopped trying to out-Amazon Amazon and made themselves too complicated to replace.
Are we in an AI bubble? And if so, what happens to distributors if it bursts?
Why “gentle transitions” become risky in the age of AI.
An annual conference that prioritizes education for agency principals.
Gains in productivity and profitability come from embedding AI deeper into your processes.
Whatever else happens in the world, your competitors will use AI to drive performance.
The advantages of Agentic AI for distributors will be enormous.
Ian Heller shares 3 lessons on profitability from 4 decades in distribution.