Most distributors in a recent DSG report said they were unhappy with their lead-generating efforts.
Determining what your customers want is the foundation for an extraordinary customer experience.
Al Bates talks the myths surrounding profitability, key margin drains and the steps distributors can take to climb out of their rut.
Dakota Supply Group CEO Paul Kennedy talks about how the 124-year-old company drives value in rural markets across the Midwest.
How distributors can spot customer-churn risks sooner and respond before customers have time to defect.
Distributors must deliver customers’ desired browsing and shopping experience to compete against big names like Amazon Business and other digital-first competitors.
Jonathan Bein and Ian Heller discuss five distributor marketing mistakes and how to avoid common pitfalls.
Keeping the customer at the center is key to providing the product data a customer needs to find a product, then transact.
Your value proposition – not the age of the buyer – determines the value your sales reps can add.
Here’s why an increasing number of manufacturers are going direct to the end customer.