Industry Insights
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Why Distributors Are Betting Big on Chief AI Officers
A chief AI officer signals that artificial intelligence is central to the company’s future.
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AI Agents Are Reshaping B2B Buying, Forcing Distributors to Rethink Digital Strategy
In the agentic model, algorithms — not purchasing managers — determine which suppliers appear at what price and under what terms.
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AI Agents in Distribution: Why the Window for Competitive Advantage Is Closing Fast
The conversation around artificial intelligence in wholesale distribution has shifted from “if” to “when”—and according to industry experts, that window is narrowing rapidly. In a recent panel discussion hosted by Distribution Strategy Group, three voices from the front lines of AI implementation delivered a clear message: distribution companies that haven’t started their AI journey are…
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AI as Augmentation, Not Replacement: A Winning Strategy for Distribution
Leaders must decide how quickly to move and invest in AI.
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GrubMarket Launches AI Reporting Agent to Streamline Food Distribution Operations
GrubMarket said the agent draws on its proprietary food supply chain industry knowledge graph and can orchestrate workflows across APIs and browser functions.
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WayPoint Analytics Introduces Prophet AI Expert System
The release is the first in a four-phase rollout of AI features planned by WayPoint.
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AI Is Critical, But Tech Execs Worry About Security and Personnel
Tech execs are also aware that AI can be used by bad actors, and 49.2% listed AI-driven cyberattacks as among their top concerns.
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‘We Use ChatGPT’ Isn’t an AI Strategy
Gains in productivity and profitability come from embedding AI deeper into your processes.
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The Profit Barriers That Refuse to go Away
It is not what distributors are doing that could increase profitability. Instead, it is what they are not doing.
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The Sales Activity Trap: Why Sales Teams Stay Busy but Don’t Improve
To move beyond surface-level analysis, leaders need a structured way to diagnose what’s really going on. That’s where the ROAM model comes in.
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Massimo Group Deploys Claude AI Across Oracle NetSuite Systems
The company expects the AI deployment to accelerate product development cycles and improve supply chain coordination.
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Optimize Before You Scale: The Distribution Imperative
In distribution, the future isn’t “AI or not.” It’s AI that delivers profit and productivity—or falling behind those who make it happen.
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Critical Skills for Front-Line Leaders in Distribution Part 5
Time management is about setting the rhythm so that you’re working on the right things.
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AI Produces Quick Wins for Home Décor Distributor Howard Elliott
The ability of AI to recognize attributes in product images of 5,000 SKUs has played a part in making the ecommerce site easier.
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Win the Returns Game: Turning Your Biggest Headache into Competitive Advantage
Distributors gaining ground aren’t just processing returns, they’re using intelligent systems to prevent returns.
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The Real Reasons Distributor Sales Training Doesn’t Stick and What to Do About It
Sales training doesn’t fail because reps are lazy or incapable.
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A Hidden Margin Killer for Distributors: Inefficient Order Processing
Order processing rarely grabs headlines, but it often determines whether a distributor protects margin or watches it slip away.
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Critical Skills for Front-Line Leaders in Distribution
You get tested when power and systems go out and you’ve got three hours to figure it out before you miss every commitment.
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Beating Delivery Delays with Smart Logistics: Why Distribution’s New Competitive Edge Lives in the Last Mile
Smart logistics technology isn’t replacing human expertise, it’s amplifying it.
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Palmer Holland Rolls Out AI Product Platform to Streamline Product Data
Palmer Holland, a Cleveland-based specialty chemical and ingredient distributor, has launched an AI-driven product knowledge platform aimed at streamlining how customers and suppliers access and manage product data.