News

All the latest reporting and analysis from Distribution Strategy Group.

  • Your Customers WANT To Hear From You

    Your Customers WANT To Hear From You

    Customers have indicated a preference to receive communications in both digital and print formats. It’s not a surprise that they still want to receive the traditional print catalog once per year. As we’ve discussed in past articles, print is still a very viable and preferred form for customers to have a complete view of your…

  • The 6 Cs of Unifying Your Employees Under One Message

    The 6 Cs of Unifying Your Employees Under One Message

    Some of the best distribution companies have unified the diverse voices that make up a business into one message, both internally and externally. I call this Many Voices, One Message. The idea is a staple of the B-to-C world.

  • Why the Trend Is Your Friend

    Why the Trend Is Your Friend

    Data points in time indicate a real trend either up or down less than half of the time. By tracking trends, we can do a better job matching our expenses and cost-to-serve with the business, without fuss or emotions.

  • The 3 Elements of Building a Profit-Driven Management Team

    The 3 Elements of Building a Profit-Driven Management Team

    Ask the best private equity investors, or for that matter, any acquiring company such as chains, vertical convergers or platform investors – even independent distribution acquirers – and they will tell you that human capital – leadership and management – is a key factor to consider in any investment opportunity.

  • 2013 State of Distributor E-Commerce

    2013 State of Distributor E-Commerce

    E-commerce revenue as a portion of total revenue has grown significantly in the past year through the growth of existing e-commerce sites, as well as new implementations, according to a joint MDM online survey with Distribution Strategy Group conducted at the end of 2012.

  • Think of Your Company as a Portfolio

    Think of Your Company as a Portfolio

    You are familiar with the portfolio concept if you own any kind of equity, bond, real estate or other investment fund. If you’re familiar with the major investment companies – such as Charles Schwab, Vanguard, Fidelity, BlackRock – you are familiar with portfolio strategies.

  • Additional Value Creation: The Real Bottom-Line Drivers in Distribution

    Additional Value Creation: The Real Bottom-Line Drivers in Distribution

    Many independent distribution companies wonder why their gross margin, net profit and attendant multiples are inferior to their $2 billion-plus sales, national-market, publicly held competitors. These competitors may have many structural advantages:

  • The Value of Thinking Like An Investor

    The Value of Thinking Like An Investor

    In this article, I will discuss a useful approach, the Private Equity Investor Framework, which will help you think like an investor to improve and grow your business. You don’t have to be a trained financial professional to use and apply it.

  • 3 Marketing Moves Distributors Should Make

    3 Marketing Moves Distributors Should Make

    The vast majority of distributors who are still in business today have good direct salespeople without whom they would not be in business. Yet the distribution world is changing – it’s not your grandfather’s distribution business anymore.

  • 2012 State of Distributor Merchandising

    2012 State of Distributor Merchandising

    Although e-commerce initiatives are front and center for many distributors today, in-store revenue remains essential. Yet most distributors with walk-in trade place limited emphasis on in-store marketing and merchandising.