The new capabilities signal how agentic systems may eventually take on larger portions of troubleshooting, quoting, and multi-step service workflows.
Amazon’s New AI Agents Raise Customer Service Stakes for Distributors Read More »
Dawes, who was appointed co-CEO in 2023, will be succeeded by vice president of operations Blair Feidler May 1.
City Electric Supply’s Andrew Dawes to Retire in 2026 Read More »
CDF’s move into the Gallatin facility will consolidate headquarters, manufacturing, warehousing, and distribution operations as demand for commercial building products continues to rise nationwide.
For now, analysts say distributors are balancing steady sales against an uncertain macro backdrop.
Flat U.S. Wholesale Inventories Raise Questions for Distributors Read More »
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