Distribution Sales Strategy
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Struggling with Low-Quality Leads? You’re Not Alone
Most distributors in a recent DSG report said they were unhappy with their lead-generating efforts.
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How Distributors Can Generate More Sales on Inbound Calls to CSRs
In some distribution companies, CSRs have become profitable sellers.
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How Distributors Can Stop the Margin Drain
Al Bates talks the myths surrounding profitability, key margin drains and the steps distributors can take to climb out of their rut.
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How Dakota Supply Group is Driving ‘Intentional Growth’ in Rural America
Dakota Supply Group CEO Paul Kennedy talks about how the 124-year-old company drives value in rural markets across the Midwest.
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Webinar: State of Distributor Technology: A Guide for Growth (April 6, 2022)
In this free webinar, DSG Principals Jonathan Bein, Ph.D., and Ian Heller lead a presentation of the research, along with recommendations you can act on right now to get a better return on your technology investments.
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Don’t Have a Plan to Address Customer Churn? You’re Losing Money
How distributors can spot customer-churn risks sooner and respond before customers have time to defect.
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How Zoro is Building Real Partnerships with Distributors with ‘No Competitive Risk’
Is there a way to compete with digital giants like Amazon while simultaneously expanding your customer base to markets you can’t reach through traditional methods?
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How eCommerce Teams Can Drive More Revenue Through Their Website
Distributors must deliver customers’ desired browsing and shopping experience to compete against big names like Amazon Business and other digital-first competitors.
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Webinar: How to Manage and Recover from Supply Chain Disruptions (March 23, 2022)
In this webinar, we presented the findings from our survey and added our own expertise so you can learn the best practices to detect, manage and recover from disruption.
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The Omnichannel Customer Experience: Are You Channeling Seamless Customer Service?
Today’s customers want it all. They want to be able to go online and easily find products, prices and delivery information. But they also want to be able to call with questions and speak to a knowledgeable service rep. Some still want to look at pictures in a catalog.