DSG Survey Reflects Sharp Increase in eCommerce Adoption, Maturity in 2020

DSG Survey Reflects Sharp Increase in eCommerce Adoption, Maturity in 2020

We had expected a sharp increase in the adoption of ecommerce in 2020 with the shifts in buying behavior due to the COVID-19 pandemic. That acceleration in adoption was confirmed in our recent update to the adoption tracking, where we track more than 3,000 B2B companies, along with our annual benchmarking survey on the 2020 State of eCommerce in Distribution.