On-Demand Programs
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How Distributors Can Keep the Branch Alive in a Digital World
February 2, 2022 @ 12:00 pm - 1:00 pm EST
Mark Dancer shares how distributors can reimagine physical stores so that they remain relevant long into the future.
Details
- Date:
- February 2, 2022
- Time:
-
12:00 pm - 1:00 pm EST
- Event Category:
- On-Demand Program
- Website:
- https://distributionstrategy.com/digital-strategy/how-distributors-can-keep-the-branch-alive-in-a-digital-world/
- This event has passed.
A New Sales Model for Distributors: How to Implement, Manage and Measure It
December 1, 2021 @ 12:00 pm - 1:00 pm EST
As digital channels grow in importance to the buyer, Customer Service Reps will do less order entry and other repeat tasks. That opens a big opportunity for CSRs to add more value, including providing technical support and supporting customer operations.
Details
- Date:
- December 1, 2021
- Time:
-
12:00 pm - 1:00 pm EST
- Event Category:
- On-Demand Program
- Website:
- https://youtu.be/0VVIk5CeSwc
- This event has passed.
The Reinvention of Distributor Sales & Service: Integrating Field Sales, Telephone-Based Sales and Customer Service
November 17, 2021 @ 12:00 pm - 1:00 pm EST
In the second of three webinars in this series, you’ll learn the compelling economic case for an integrated sales model. Learn the process for creating a team of professional account managers who will work proactively over the phone in our Reinvention of Distributor Sales and Service webinar series.
Details
- Date:
- November 17, 2021
- Time:
-
12:00 pm - 1:00 pm EST
- Event Category:
- On-Demand Program
- Website:
- https://youtu.be/yInMrPorwYk
- This event has passed.
The Future of e-Business in B2B
November 4, 2021 @ 12:00 pm - 1:00 pm EDT
How to compete on digital customer experience in 5 years. In this webinar we provided strategies to take action now so you can position yourself to adapt and remain resilient long into the future online.
Details
- Date:
- November 4, 2021
- Time:
-
12:00 pm - 1:00 pm EDT
- Event Category:
- On-Demand Program
- Website:
- https://youtu.be/HiMUjVoe_nk
- This event has passed.
Getting the Most from Cloud ERP: New Capabilities and a Strong ROI
October 27, 2021 @ 12:00 pm - 1:00 pm EDT
Barb Zimmerman joined us to share her expertise on how distributors can use the capabilities of cloud ERP to run better, more profitable companies.
Details
- Date:
- October 27, 2021
- Time:
-
12:00 pm - 1:00 pm EDT
- Event Category:
- On-Demand Program
- Website:
- https://youtu.be/W1bVzZV-sh4
- This event has passed.
A New Sales Channel – Telephone-Based Sales Reps
October 20, 2021 @ 12:00 pm - 1:00 pm EDT
Watch a discussion on how distributors have historically used telephone-based sales reps, how successful these programs have been, and how this has led to a new sales channel.
Details
- Date:
- October 20, 2021
- Time:
-
12:00 pm - 1:00 pm EDT
- Event Category:
- On-Demand Program
- Website:
- https://youtu.be/A4r6sZLgx6I
- This event has passed.
2021 State of Manufacturer Sales Channels: Suppliers’ Reliance on Distributors Decreases
October 6, 2021 @ 12:00 pm - 1:00 pm EDT
Get the latest research on manufacturers’ plans to reach the end-user, and how distributors fit into the picture.
Details
- Date:
- October 6, 2021
- Time:
-
12:00 pm - 1:00 pm EDT
- Event Category:
- On-Demand Program
- Website:
- https://youtu.be/r45L6RQWRSw
- This event has passed.
The Case for Cloud ERP: Fast ROI
September 23, 2021 @ 8:00 am - 5:00 pm EDT
We looked at the quantitative and qualitative benefits of a cloud ERP and present a detailed framework for evaluating the move.
Details
- Date:
- September 23, 2021
- Time:
-
8:00 am - 5:00 pm EDT
- Event Category:
- On-Demand Program
- Website:
- https://youtu.be/aclv40eJxFw
- This event has passed.
Is Your Product Data Making You Money or Costing You Sales?
September 8, 2021 @ 8:00 am - 5:00 pm EDT
Distributors, are you facing increased competition from manufacturer-direct and marketplace sales? It’s hard enough to succeed in eCommerce these days. Don’t let your product data be a point of failure. Your product data drives your performance in SEO, site navigation, site search and refinement – dictating whether customers find your products or not. With proper focus and management, your product data can instead help you WIN at SEO and ensure that your site visitors enjoy an exceptional experience. Join us for a fireside chat with Dawn Zassick, VP Customer Solutions at Magnitude Agility, for insider tips on using your product data to stand out in front of the crowd.
Details
- Date:
- September 8, 2021
- Time:
-
8:00 am - 5:00 pm EDT
- Event Category:
- On-Demand Program
- Website:
- https://youtu.be/Zxp6mjM-KB8
- This event has passed.
State of Shopping and Buying in Distribution
August 3, 2021 @ 12:00 pm - 1:00 pm EDT
COVID transformed the customer journey in 2020, accelerating the move toward digital for both shopping and buying. Distributors are responding by changing how they’ve traditionally marketed and sold their products.
But are they making the right moves based on real data? We went straight to the source, surveying and interviewing distributors’ customers on what they need for a seamless customer journey today.
In this free webinar we shareed the results of our research on what your customers want in 2021 and beyond.
In this webinar, you’ll learn:
- How the B2B customer journey has changed and what that means for you
- How customers prefer to shop – research, find, and select products – for their business
- How customers want to buy, or complete the transaction, with your business
- Future shopping and buying trends
Details
- Date:
- August 3, 2021
- Time:
-
12:00 pm - 1:00 pm EDT
- Event Category:
- On-Demand Program
- Website:
- https://youtu.be/STRVeBaJJmQ
- This event has passed.
State of Analytics in Distribution: Uncovering and Driving Value with Data
July 14, 2021 @ 12:00 pm - 1:00 pm EDT
We reveal the results of our survey of distributors on how they’re using analytics now and their plans for leveraging data in the future.
Details
- Date:
- July 14, 2021
- Time:
-
12:00 pm - 1:00 pm EDT
- Event Category:
- On-Demand Program
- Website:
- https://youtu.be/qEMs_6t_MSQ
- This event has passed.
10X Tech Stack: Supercharge Your Procure-to-Pay and Order-to-Cash Cycles
June 30, 2021 @ 12:00 pm - 1:00 pm EDT
Jonathan Bein and Rob Kelley examine technologies that dramatically shorten the time from procurement to payment while reducing errors, rework and eliminating unnecessary labor most payment operations require.
Details
- Date:
- June 30, 2021
- Time:
-
12:00 pm - 1:00 pm EDT
- Event Category:
- On-Demand Program
- Website:
- https://www.youtube.com/watch?v=AMoocnzspqY
- This event has passed.
State of Technology in Distribution
June 3, 2021 @ 12:00 pm - 1:00 pm EDT
We discussed how and where distributors are automating the customer journey, from searching for the right product to the purchase and support after the sale. We examined available technology, including tried-and-true solutions and emerging technology such as AI-enabled sales tools that are providing a better experience for the customer.
Details
- Date:
- June 3, 2021
- Time:
-
12:00 pm - 1:00 pm EDT
- Event Category:
- On-Demand Program
- Website:
- https://youtu.be/_shf2uZneyg
- This event has passed.
State of Sales in Distribution, Part 2
April 21, 2021 @ 12:00 pm - 1:00 pm EDT
COVID gave us the ability to look at things in a different way and adapt. In a post-pandemic normal, distributors can truly differentiate themselves with a consultative selling approach. In the second part of this two-part webinar series, Debbie Paul and Ian Heller will discuss how to build a sales force that will differentiate by using consultative selling.
Details
- Date:
- April 21, 2021
- Time:
-
12:00 pm - 1:00 pm EDT
- Event Category:
- On-Demand Program
- Website:
- https://youtu.be/NXJdQYQcwWU
- This event has passed.
State of Sales in Distribution, Part 1
March 24, 2021 @ 12:00 pm - 1:00 pm EDT
The pandemic fundamentally changed how distributor sales organizations went to market in 2020. The effects continue in 2021. Join Distribution Strategy Group on Wednesday, March 24, at 9 PT / 12 ET for a first look at the results of the 2021 State of Sales in Distribution survey. In the first part of this two-part webinar series, Debbie Paul and Ian Heller will look at the current state of sales in the industry.
Details
- Date:
- March 24, 2021
- Time:
-
12:00 pm - 1:00 pm EDT
- Event Category:
- On-Demand Program
- Website:
- https://www.youtube.com/watch?v=PpJBtBJl8WY
- This event has passed.
The Lawson Products Path to Differentiation, feat. Michael DeCata, CEO of Lawson Products
March 17, 2021 @ 12:00 pm - 1:00 pm EDT
In this episode, DeCata joined Wholesale Change hosts Ian Heller and Jonathan Bein to talk about how Lawson Products is differentiating in today’s market with an innovative approach to sales, a strong private-label strategy, and value-added services.
Details
- Date:
- March 17, 2021
- Time:
-
12:00 pm - 1:00 pm EDT
- Event Category:
- On-Demand Program
- Website:
- https://distributionstrategy.com/wholesale-change-show/the-lawson-products-path-to-differentiation-feat-michael-decata-ceo-of-lawson-products/
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State of eCommerce in Distribution, Part 2
February 25, 2021 @ 12:00 pm - 1:00 pm EST
Distribution Strategy Group’s 2021 State of eCommerce in Distribution research revealed that adoption rates have soared over the past year, in part driven by shifts in buying behaviors due to the pandemic. In this webinar Distribution Strategy Group’s experts provide a playbook on what to do in response to our survey data in 2021 and beyond.
Details
- Date:
- February 25, 2021
- Time:
-
12:00 pm - 1:00 pm EST
- Event Category:
- On-Demand Program
- Website:
- https://youtu.be/NNhiLOV5ve8
- This event has passed.
Distributors’ Quarterly Checkup: Notable Results, Surprises and Market Moves from 2020
February 3, 2021 @ 12:00 pm - 1:00 pm EST
The Wholesale Change hosts Ian Heller and Jonathan Bein dug into public distributors’ earnings reports from Amazon, Grainger, Applied Industrial and Avnet.
Details
- Date:
- February 3, 2021
- Time:
-
12:00 pm - 1:00 pm EST
- Event Category:
- On-Demand Program
- Website:
- https://distributionstrategy.com/wholesale-change-show/distributors-quarterly-checkup-notable-results-surprises-and-market-moves-from-2020-february-3-2021/
- This event has passed.
State of eCommerce in Distribution, Part 1
January 26, 2021 @ 12:00 pm - 1:00 pm EST
Adoption of ecommerce continued to rise in 2020, driven by distributors’ desire to improve the customer experience in a year when in-person sales interactions were limited. Our research shows that increased online purchasing is here to stay and will likely continue to accelerate.
Download the free State of eCommerce in Distribution report.
Details
- Date:
- January 26, 2021
- Time:
-
12:00 pm - 1:00 pm EST
- Event Category:
- On-Demand Program
- Website:
- https://youtu.be/iPjM6-eOM4c