Cavallo, Grand Rapids, MI, a provider of order management solutions, has announced new customer analytics capabilities for its Cavallo Order Intelligence platform.
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The capabilities combine item, customer and sales performance data to provide deeper insights into customer behavior. The AI-powered solution addresses customer retention issues with predictive churn, profit indicators and ABCD segmentation tools.
“At Cavallo, we know how vital it is to have a complete understanding of every customer, and having deep insights and context into their buying behavior is a great way to achieve that goal,” said Mike Biwer, CEO of Cavallo.
Cavallo’s platform was built for distributors, manufacturers and product-centric brands.
