Having robust digital capabilities is no longer optional for distributors who want to retain channel share.
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Keeping the customer at the center is key to providing the product data a customer needs to find a product, then transact.
art of our Reinvention of Distributor Sales and Service series you’ll learn best practices in implementing a new model for engaging with your customers.
Marketplaces represent an existential challenge for master distributors.
Helgi Leja, of Distribution Performance Solutions, and Bruce Strahan, of Argon & Co., talk about managing through a supply chain crisis like the one we are facing right now.
Whatever your company’s size, it is necessary to prepare for operational obstacles that may come your way. Here are five strategies to build resiliency for any disruption.
This is the second of three webinars on the Reinvention of Distributor Sales and Service. You’ll learn the value of and process for creating a team of professional account managers who work proactively over the phone.
What keeps Jennifer Murphy, President of NetPlus Alliance, up at night in a time of consolidation and disruption? The independent distributor’s relevance.
With his team, managing director Chuck Cohen has put his money where his mouth is by changing every foundational IT system at Benco Dental, a dental products distributor.
We recommend distributors focus on getting their core technology stacks right so they provide solid foundations for adding on enhanced and emerging components.