Lennox said it is investing in distribution infrastructure and digital tools to strengthen its commercial HVAC business, with a focus on faster fulfillment, broader product access and simplified quoting for contractors and building owners.
The company recently opened its largest regional distribution center to date, a 763,000-square-foot facility in Edgerton, Kansas. Lennox said the site meaningfully expands capacity for shipping commercial rooftop units, accessories, and variable refrigerant flow (VRF) equipment, supporting faster and more reliable order fulfillment.
Lennox said the new distribution center, combined with ongoing production in Stuttgart, Arkansas, and a fully operational manufacturing facility in Saltillo, Mexico, has improved supply reliability across North America. With those investments in place, the company said it can now deliver more than 90% of commercial rooftop units and accessories within one day.
In parallel, Lennox is expanding its digital capabilities for commercial customers. The company recently relaunched its Commercial Quick Quote tool on its LennoxPros platform, enabling contractors and dealers to quote and order emergency replacement rooftop units in minutes.
According to Lennox, the updated tool provides instant quotes tied to real-time local inventory, side-by-side product comparisons and guided selection logic for curb adapters and accessories. The company said the platform was developed with direct input from contractors and dealers and is designed to function like modern ecommerce sites.
“Commercial Quick Quote might be the best tool Lennox has released for RTU replacements,” said Jon Edelen, president of Lozier Heating & Cooling, in a statement.
Lennox is also expanding commercial parts and accessories availability following its acquisitions of Duro Dyne and Supco. The company said the additions broaden access to components that support installation, maintenance, and service work.
“These investments position our Commercial business for long-term growth,” said Joe Nassab, executive vice president and president of Lennox Building Climate Solutions. “Strengthening our distribution and digital capabilities makes it easier for customers to access what they need and helps our teams support them more effectively.”
Lennox manufactures heating, cooling, refrigeration, and indoor air quality systems for residential and commercial markets.
For distributors, Lennox’s announcement highlights how manufacturers are raising expectations around speed, availability, and digital self-service in commercial HVAC.
The scale of Lennox’s new regional distribution center and its stated one-day delivery capability increase pressure across the channel to reduce lead times. Distributors that rely on slower replenishment cycles may need to invest in inventory positioning, regional warehousing, or logistics partnerships to remain competitive.
The relaunch of Commercial Quick Quote also signals a shift in how commercial transactions begin. Instant, inventory-aware quoting reduces reliance on phone-based ordering, particularly for emergency replacements. Distributors without comparable digital quoting and ordering tools risk losing relevance in time-sensitive jobs.
Lennox’s expanded parts and accessories, offering following the Duro Dyne and Supco acquisitions, underscores the growing importance of adjacent SKUs that support installation and service. Parts and consumables have traditionally been a margin driver for distributors, and increased manufacturer focus in this area could intensify competition.
More broadly, the move reflects a continued push by manufacturers to invest directly in distribution and customer-facing digital platforms. For independent distributors, that trend sharpens the strategic question of how to differentiate — whether through service, technical expertise, localized inventory, or integrated digital experiences — as manufacturers play a larger role in fulfillment and ordering.
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