On-Demand Programs
In part of the State of eCommerce we shared how your distributor peers are planning to enhance and augment their ecommerce capabilities over the
Ian Heller discusses how marketplaces and other disruptors compete with distributors, how to estimate your company’s vulnerability to alternate channels and how to build
Mark Dancer shares how distributors can reimagine physical stores so that they remain relevant long into the future.
The first of two webinars featuring the results of our exclusive 12th-annual State of eCommerce in Distribution research, a leading benchmark in the industry
As digital channels grow in importance to the buyer, Customer Service Reps will do less order entry and other repeat tasks. That opens a
In the second of three webinars in this series, you’ll learn the compelling economic case for an integrated sales model. Learn the process for
How to compete on digital customer experience in 5 years. In this webinar we provided strategies to take action now so you can position
Barb Zimmerman joined us to share her expertise on how distributors can use the capabilities of cloud ERP to run better, more profitable companies.
Watch a discussion on how distributors have historically used telephone-based sales reps, how successful these programs have been, and how this has led to
Get the latest research on manufacturers’ plans to reach the end-user, and how distributors fit into the picture.
We looked at the quantitative and qualitative benefits of a cloud ERP and present a detailed framework for evaluating the move.
Watch our chat with Dawn Zassick, VP Customer Solutions at Magnitude Agility, for insider tips on using your product data to stand out in
COVID transformed the customer journey in 2020, accelerating the move toward digital for both shopping and buying. Distributors are responding by changing how they’ve
We reveal the results of our survey of distributors on how they’re using analytics now and their plans for leveraging data in the future.
Jonathan Bein and Rob Kelley examine technologies that dramatically shorten the time from procurement to payment while reducing errors, rework and eliminating unnecessary labor
We discussed how and where distributors are automating the customer journey, from searching for the right product to the purchase and support after the
COVID gave us the ability to look at things in a different way and adapt. In a post-pandemic normal, distributors can truly differentiate themselves
The pandemic fundamentally changed how distributor sales organizations went to market in 2020. The effects continue in 2021. Join Distribution Strategy Group on Wednesday,
In this episode, DeCata joined Wholesale Change hosts Ian Heller and Jonathan Bein to talk about how Lawson Products is differentiating in today’s market
Distribution Strategy Group’s 2021 State of eCommerce in Distribution research revealed that adoption rates have soared over the past year, in part driven by