On-Demand Programs
In this webinar, we asked distributors about their strategies to mitigate the impacts of supply chain uncertainty. We’ll share what’s working in this webinar,
In Part 2 of our exploration of True Omnichannel, we use real world examples from distributors who have figured out how to ensure customers
In this webinar, we shared the definitive guide on how to cultivate a unique customer journey to drive a real connection with buyers. The
In this free webinar, we share our survey data, as well as our own expertise from working with dozens of distribution companies, to help
In this webinar, we present the findings from our survey and add our own expertise so you can learn the best practices to detect,
We identified, explored and explained best practices in omnichannel and what it means for various distributor business models.
In part of the State of eCommerce we shared how your distributor peers are planning to enhance and augment their ecommerce capabilities over the
Ian Heller discusses how marketplaces and other disruptors compete with distributors, how to estimate your company’s vulnerability to alternate channels and how to build
Mark Dancer shares how distributors can reimagine physical stores so that they remain relevant long into the future.
The first of two webinars featuring the results of our exclusive 12th-annual State of eCommerce in Distribution research, a leading benchmark in the industry
As digital channels grow in importance to the buyer, Customer Service Reps will do less order entry and other repeat tasks. That opens a
In the second of three webinars in this series, you’ll learn the compelling economic case for an integrated sales model. Learn the process for
How to compete on digital customer experience in 5 years. In this webinar we provided strategies to take action now so you can position
Barb Zimmerman joined us to share her expertise on how distributors can use the capabilities of cloud ERP to run better, more profitable companies.
Watch a discussion on how distributors have historically used telephone-based sales reps, how successful these programs have been, and how this has led to
Get the latest research on manufacturers’ plans to reach the end-user, and how distributors fit into the picture.
We looked at the quantitative and qualitative benefits of a cloud ERP and present a detailed framework for evaluating the move.
Watch our chat with Dawn Zassick, VP Customer Solutions at Magnitude Agility, for insider tips on using your product data to stand out in
COVID transformed the customer journey in 2020, accelerating the move toward digital for both shopping and buying. Distributors are responding by changing how they’ve
We reveal the results of our survey of distributors on how they’re using analytics now and their plans for leveraging data in the future.