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  • The Manufacturer Omnichannel Index: 7 Critical Success Factors to Build a Great Customer Experience Online

Date

  • Published on: April 11, 2022

Related Webinar

True Omnichannel: Digital, Sales, Branches & Phones – Part 1: Best Practices in Omnichannel and Unified Commerce

The Manufacturer Omnichannel Index: 7 Critical Success Factors to Build a Great Customer Experience Online

Providing a great customer experience (CX) on your website is the cost of being in the game today, whether your top goal is a shopping or a transaction site — or both. In this whitepaper, we dive into the components that drive CX, show you how many manufacturers are in the good-to-great rating, and provide examples of what a great CX looks like.

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