Who Took the Survey?

E-Commerce Percent of Total Revenue

What is Most Effective To Drive Demand To Your E‐Commerce Channel?

How Do You Handle Pricing On Your Website?

How Do You Keep Website Visitors Engaged?

Satisfaction With Self‐Service Capabilities on Website?

What Are The Highest Priorities For Your E‐Commerce?

Satisfaction With Your Website Capabilities?

Importance of Integration Capabilities

E‐Commerce Platform Used

Satisfaction with E‐Commerce Platform

Respondent Job Function

Jonathan Bein, Ph.D. is Managing Partner at Distribution Strategy Group. He’s
developed customer-facing analytics approaches for customer segmentation,
customer lifecycle management, positioning and messaging, pricing and channel strategy for distributors that want to align their sales and marketing resources with how their customers want to shop and buy. If you’re ready to drive real ROI, reach out to Jonathan today at
jbein@distributionstrategy.com.