Upcoming Programs
On-Demand Programs
As digital channels grow in importance to the buyer, Customer Service Reps will do less order entry and other repeat tasks. That opens a
In the second of three webinars in this series, you’ll learn the compelling economic case for an integrated sales model. Learn the process for
What keeps Jennifer Murphy, President of NetPlus Alliance, up at night in a time of consolidation and disruption? The independent distributor’s relevance.
How to compete on digital customer experience in 5 years. In this webinar we provided strategies to take action now so you can position
Barb Zimmerman joined us to share her expertise on how distributors can use the capabilities of cloud ERP to run better, more profitable companies.
Watch a discussion on how distributors have historically used telephone-based sales reps, how successful these programs have been, and how this has led to
Product shortages, supply-chain delays, hard-to-find labor – what are the best practices in navigating through the current supply chain madness?
Get the latest research on manufacturers’ plans to reach the end-user, and how distributors fit into the picture.
In this episode you’ll hear from this visionary leader about how they came to the decision and how the journey is going.
We looked at the quantitative and qualitative benefits of a cloud ERP and present a detailed framework for evaluating the move.
In this episode we spoke with Barry Litwin, CEO of Global Industrial Supply, a $1B distributor focusing on small and midsize businesses.
Watch our chat with Dawn Zassick, VP Customer Solutions at Magnitude Agility, for insider tips on using your product data to stand out in
In this episode of Wholesale Change Ian Heller and Jonathan Bein talked about how conversations around the role of the sale rep today need
COVID transformed the customer journey in 2020, accelerating the move toward digital for both shopping and buying. Distributors are responding by changing how they’ve
Take a closer look at how the PPE industry changed overnight when COVID-19 hit last year and the challenges that have come with that,
We reveal the results of our survey of distributors on how they’re using analytics now and their plans for leveraging data in the future.
Jonathan Bein and Rob Kelley examine technologies that dramatically shorten the time from procurement to payment while reducing errors, rework and eliminating unnecessary labor
Andrew Larson talks about how Gustave Larson has evolved its sales force to make it as easy as possible for customers to interact with
John Schweig, Chairman of the Board at BlackHawk Industrial and Operating Partner at private equity firm Snow Phipps, joined hosts Ian Heller and Jonathan
We discussed how and where distributors are automating the customer journey, from searching for the right product to the purchase and support after the