Upcoming Programs
On-Demand Programs
In this free webinar, we share our survey data, as well as our own expertise from working with dozens of distribution companies, to help
CEO Paul Kennedy about how the company’s focus on customer experience has driven profitable growth.
In this webinar, we present the findings from our survey and add our own expertise so you can learn the best practices to detect,
n this episode hosts Ian Heller and Jonathan Bein share the true costs of customer defection – and the real upside of reducing it.
We identified, explored and explained best practices in omnichannel and what it means for various distributor business models.
In this episode Zoro President Kevin Weadick joined hosts Ian Heller and Jonathan Bein for a discussion on the role third-party marketplaces can play
In part of the State of eCommerce we shared how your distributor peers are planning to enhance and augment their ecommerce capabilities over the
On this episode we have an entertaining and informative discussion with Brent Grover about trends and best practices in M&A in the distribution industry.
Ian Heller discusses how marketplaces and other disruptors compete with distributors, how to estimate your company’s vulnerability to alternate channels and how to build
Mark Dancer shares how distributors can reimagine physical stores so that they remain relevant long into the future.
The first of two webinars featuring the results of our exclusive 12th-annual State of eCommerce in Distribution research, a leading benchmark in the industry
You’ll hear why distributors often fail at marketing — and how you can succeed in this episode of The Wholesale Change Show.
Two major deals at the end of 2021 ensured the year would end with a bang. Lawson Products, Gexpro Services and Test Equity joined
Mark Dancer shares how he thinks B2B innovators can reimagine physical stores and other real-world spaces to create new value for customers and open
Marketplaces have moved that endless assortment right in front of the customer. This has changed the dynamics for distributors and even more for master
Debbie Paul joined Ian Heller and Jonathan Bein to talk about what’s in distributors’ way, and how emerging technologies are making it easier to
Our Wholesale Change hosts and Tisdale discuss ADI’s remarkable journey.
As digital channels grow in importance to the buyer, Customer Service Reps will do less order entry and other repeat tasks. That opens a
In the second of three webinars in this series, you’ll learn the compelling economic case for an integrated sales model. Learn the process for
What keeps Jennifer Murphy, President of NetPlus Alliance, up at night in a time of consolidation and disruption? The independent distributor’s relevance.