The cost of losing customers goes beyond just the lost revenue.
Mark Peck
Mark Peck is the founder and former owner and CEO of Apexx Group LLC, a marketing and sales firm that focused on helping its client’s drive breakthrough revenue growth. In his 40 years of management consulting experience, he has helped hundreds of distributors grow their businesses. His sales and marketing models and programs have generated over $1B in incremental sales for his clients.
Articles by Mark Peck
Here are the traps to avoid when implementing a Net Promoter Score (NPS) program.
Businesses must have clear expectations of this role if they want to maximize growth opportunities. Here are three inside sales models that are working