How distributors can set themselves on the right CX path.
Inside Sales Strategy
Here’s a framework for distributors for selecting customer service automation solutions.
Mark Peck shares ways distributors can build and manage successful inside sales programs.
Selecting the right support, technology and people for a successful inside sales program.
Businesses must have clear expectations of this role if they want to maximize growth opportunities. Here are three inside sales models that are working
An early jump into next-generation capabilities could help distributors grow at twice the rate of the economy.
In this free whitepaper, we outline how distributors can build a more consultative and adaptive sales force to differentiate in 2021 and beyond.
With the right technology, sales teams can produce better results — for the customers, the sales reps and your bottom line.
Setting a Minimum Order Quantity is quick, predictable, and perfectly suited for the V-shape recovery. It’s a great strategy for distributors that have taken
We talk a lot about the importance of sales reps’ selling value, rather than going directly to price.
Distributors’ field sales teams are adapting to a new way of reaching prospects now that they cannot just get in the car to visit
When most distributors talk about inside sales, they are usually referring to customer service agents. Yet, customer service personnel are generally more reactive than
Distributors often call their customer service personnel, “Inside Sales Salespeople” – but are they?
A sales call guide can be a useful tool to help salespeople connect with prospects and ensure they are firing on all cylinders with
Small customers may not generate the sales volumes needed to support them as you would support your larger customers, but they usually generate higher
Increasing market share is good. However, increasing wallet share is even better because it is usually far easier to sell additional products to existing
We recently published an article on selling value internally along with selling externally to prospects. Because while many distributors have spent time creating a
Pursuing new customers in existing markets can be an expensive proposition if not done with proper planning, analysis and execution.
Well-run companies know that customer retention is critical to long term success as a business. For some companies, an annual increase of 1% in
While some distributors have spent time creating a value proposition that employees can recite by heart, when it comes time to really talk about
Upcoming Programs
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Technology Leadership Panel: The Role of AI in Digital Transformation
July 31 @ 12:00 pm - 1:00 pm EDT
![](https://distributionstrategy.com/wp-content/uploads/2024/07/DSG-TLP-Site-Featured-7-31.jpg)
The rapid rise of AI has opened doors for distributors to unlock greater levels of efficiency, improved customer experience, and increased sales and profitability.
In this webinar, we’ll dive into the role that AI should play in your digital transformation plans across your business, including inventory, sales, marketing, order processing, financials and more.
Join us to learn:
- How distributors are already using AI in their organizations
- Practical steps for incorporating AI into your digital transformation strategy
- How to assess opportunities for leveraging AI in your digital transformation
- Common mistakes made when evaluating AI as a part of a broader digital transformation strategy
- Strategies for updating your digital transformation plan amidst rapidly changing technology
AI has opened opportunities for distributors that weren’t possible just five years ago. Join us for this panel discussion with tech experts on July 31 at 9 PT / 12 ET to ensure you don’t miss out.
Details
- Date:
- July 31
- Time:
-
12:00 pm - 1:00 pm EDT
- Event Category:
- Upcoming Program
- Website:
- https://pages.distributionstrategy.com/acton/media/6612/the-role-of-ai-in-digital-transformation
Related Events
-
Technology Leader Panel: How AI Can Drive Sales, Productivity and Profits
August 14 @ 12:00 pm - 1:00 pm EDT
Join us as we dive into the role that AI should play in your digital transformation plans across your business.
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Wholesale Change – From Energy Policy to Talent: Industry Insights with NAED’s Wes Smith
August 7 @ 12:00 pm - 1:00 pm EDT
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Join us on August 7 at 9 PT / 12 ET when hosts Ian Heller and Jonathan Bein will sit down with Wes Smith, the president and CEO of the National Association of Electrical Distributors (NAED).
Wes started his current position in January 2024, but he’s no stranger to the electrical industry or the association. He spent more than 34 years with Mayer Electric, including 14+ years as president before they were acquired by Rexel. At Rexel, he served as Chief Strategy and Growth Officer.
After three decades in the industry, he was named NAED’s chairman from 2020-2022 and remained on the executive committee until he was appointed to lead the association.
We’ll talk with Wes about:
- NAED’s mission in the electrical industry
- What’s driving the electrical distribution industry, including challenges and opportunities
- How NAED collaborates with other groups in the channel
- How NAED is attacking key issues, including energy policy, workforce development, supply chain transparency, data standards and more
- The future role of organizations like NAED in the distribution industry
Bring your questions for Wes when you join us on Aug. 7. If you can’t make it, register anyway and we’ll send you the link to watch on-demand.
Details
- Date:
- August 7
- Time:
-
12:00 pm - 1:00 pm EDT
- Event Category:
- Upcoming Wholesale Change Show
- Website:
- https://pages.distributionstrategy.com/acton/media/6612/from-energy-policy-to-talent
Join us as we sit down with the president and CEO of the National Association of Electrical Distributors (NAED).
![Loading Events](https://distributionstrategy.com/wp-content/plugins/the-events-calendar/src/resources/images/tribe-loading.gif)
Technology Leader Panel: How AI Can Drive Sales, Productivity and Profits
August 14 @ 12:00 pm - 1:00 pm EDT
![](https://distributionstrategy.com/wp-content/uploads/2024/07/DSG-TLP-Site-Featured-8-14.jpg)
Artificial intelligence (AI) is no longer a futuristic concept—it’s here and it can help you develop your sales strategies and boost your bottom line. Join us for Part 1 of our exclusive webinar: “How AI Can Drive Sales, Productivity and Profits” on August 14 at 9 PT / 12 ET where industry experts will delve into the transformative power of AI in sales. This session will explore:
• Digital Transformation in Sales: Understand how ERP systems, ecommerce platforms and AI-powered tools can streamline sales operations, improve accuracy and drive sales growth.
• Customized Customer Experience: Explore how AI can create highly personalized product recommendations, driving higher engagement and conversion rates.
• Decrease Administrative Burden: Discover how generative AI can reduce the administrative burden by automating tasks and updating CRM data. This allows sales teams to focus more on selling and less on administrative tasks.
• Practical Implementation Strategies: Gain insights into how businesses of all sizes can start leveraging AI in their sales processes, with real-world examples and case studies.
Whether you’re new to AI or looking to enhance your existing strategies, this webinar will provide actionable insights to help you harness the power of AI and drive tangible results in your sales operations.
Details
- Date:
- August 14
- Time:
-
12:00 pm - 1:00 pm EDT
- Event Category:
- Upcoming Program
- Website:
- https://pages.distributionstrategy.com/acton/media/6612/how-ai-can-drive-sales-productivity-and-profits
Related Events
-
Technology Leadership Panel: The Role of AI in Digital Transformation
July 31 @ 12:00 pm - 1:00 pm EDT
Join us for actionable insights to help you harness the power of AI and drive tangible results in your sales operations.
How distributors can set themselves on the right CX path.
Here’s a framework for distributors for selecting customer service automation solutions.
Mark Peck shares ways distributors can build and manage successful inside sales programs.
Selecting the right support, technology and people for a successful inside sales program.
Businesses must have clear expectations of this role if they want to maximize growth opportunities. Here are three inside sales models that are working
An early jump into next-generation capabilities could help distributors grow at twice the rate of the economy.
In this free whitepaper, we outline how distributors can build a more consultative and adaptive sales force to differentiate in 2021 and beyond.
With the right technology, sales teams can produce better results — for the customers, the sales reps and your bottom line.
Setting a Minimum Order Quantity is quick, predictable, and perfectly suited for the V-shape recovery. It’s a great strategy for distributors that have taken
We talk a lot about the importance of sales reps’ selling value, rather than going directly to price.
Distributors’ field sales teams are adapting to a new way of reaching prospects now that they cannot just get in the car to visit
When most distributors talk about inside sales, they are usually referring to customer service agents. Yet, customer service personnel are generally more reactive than
Distributors often call their customer service personnel, “Inside Sales Salespeople” – but are they?
A sales call guide can be a useful tool to help salespeople connect with prospects and ensure they are firing on all cylinders with
Small customers may not generate the sales volumes needed to support them as you would support your larger customers, but they usually generate higher
Increasing market share is good. However, increasing wallet share is even better because it is usually far easier to sell additional products to existing
We recently published an article on selling value internally along with selling externally to prospects. Because while many distributors have spent time creating a
Pursuing new customers in existing markets can be an expensive proposition if not done with proper planning, analysis and execution.
Well-run companies know that customer retention is critical to long term success as a business. For some companies, an annual increase of 1% in
While some distributors have spent time creating a value proposition that employees can recite by heart, when it comes time to really talk about
How distributors can set themselves on the right CX path.
Here’s a framework for distributors for selecting customer service automation solutions.
Mark Peck shares ways distributors can build and manage successful inside sales programs.
Selecting the right support, technology and people for a successful inside sales program.
Businesses must have clear expectations of this role if they want to maximize growth opportunities. Here are three inside sales models that are working
An early jump into next-generation capabilities could help distributors grow at twice the rate of the economy.
In this free whitepaper, we outline how distributors can build a more consultative and adaptive sales force to differentiate in 2021 and beyond.
With the right technology, sales teams can produce better results — for the customers, the sales reps and your bottom line.
Setting a Minimum Order Quantity is quick, predictable, and perfectly suited for the V-shape recovery. It’s a great strategy for distributors that have taken
We talk a lot about the importance of sales reps’ selling value, rather than going directly to price.
Distributors’ field sales teams are adapting to a new way of reaching prospects now that they cannot just get in the car to visit
When most distributors talk about inside sales, they are usually referring to customer service agents. Yet, customer service personnel are generally more reactive than
Distributors often call their customer service personnel, “Inside Sales Salespeople” – but are they?
A sales call guide can be a useful tool to help salespeople connect with prospects and ensure they are firing on all cylinders with
Small customers may not generate the sales volumes needed to support them as you would support your larger customers, but they usually generate higher
Increasing market share is good. However, increasing wallet share is even better because it is usually far easier to sell additional products to existing
We recently published an article on selling value internally along with selling externally to prospects. Because while many distributors have spent time creating a
Pursuing new customers in existing markets can be an expensive proposition if not done with proper planning, analysis and execution.
Well-run companies know that customer retention is critical to long term success as a business. For some companies, an annual increase of 1% in
While some distributors have spent time creating a value proposition that employees can recite by heart, when it comes time to really talk about