In our research conducted with the Heating, Air Conditioning, & Refrigeration Distributors International (HARDI), more than half of distributors reported little to no focus on remote engagement after the pandemic ended.
In a volatile market, buyers rely on the partner who helps them execute reliably and confidently when conditions change.
How distributors can set themselves on the right CX path.
Here’s a framework for distributors for selecting customer service automation solutions.
Mark Peck shares ways distributors can build and manage successful inside sales programs.
Selecting the right support, technology and people for a successful inside sales program.
Businesses must have clear expectations of this role if they want to maximize growth opportunities. Here are three inside sales models that are working for distributors looking to build a more proactive role for their inside sales teams:
An early jump into next-generation capabilities could help distributors grow at twice the rate of the economy.
In this free whitepaper, we outline how distributors can build a more consultative and adaptive sales force to differentiate in 2021 and beyond.
With the right technology, sales teams can produce better results — for the customers, the sales reps and your bottom line.