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The Most Common Mistake Leaders Make in a New Job
Distribution Industry Analysis

The Most Common Mistake Leaders Make in a New Job

The paradox of leaders in new roles is that the lessons they learned in their last jobs are often irrelevant in their new jobs
  • Ian Heller
  • May 19, 2021

Upcoming Events

How Great Customer Experiences Build Loyalty and Profits
  • Upcoming Webinar

How Great Customer Experiences Build Loyalty and Profits

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How Great Customer Experiences Build Loyalty and Profits

March 16 @ 12:00 pm - 1:00 pm EDT

  • « Dollars Into Profit: Solutions to Grow Your Bottom Line
  • Wholesale Change: Building Trust in the Channel, feat. Kevin Short, President & CEO, ORS Nasco »
How Great Customer Experiences Build Loyalty and Profits
Register Now

Research proves a direct correlation between how customers rate their supplier experiences and their likelihood to buy more – and more often. 

Small changes in loyalty can drive large increases in profitability. 

This is well understood in B2C but B2B involves more complex relationships and transactions. Distributors must understand customer expectations and then design and deliver great experiences to reap the profits of greater loyalty. 

On March 16, 2023, at 9 PT/12 ET, we’ll provide a practical and actionable way to think about and measure loyalty for distributors and demonstrate how this translates into lifetime value. Finally, we will cover how to improve your customers’ experiences so you can earn more sales and profits. 

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Date:
March 16
Time:
12:00 pm - 1:00 pm EDT
Event Category:
Upcoming Webinar
Website:
https://Pages.DistributionStrategy.com/acton/media/6612/how-great-customer-experiences-build-loyalty-and-profits

Related Events

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    How to Harness Data for Better Decision-Making 

    March 28 @ 12:00 pm - 1:00 pm EDT
  • Technology Leadership Panel: WMS & Delivery Technologies

    April 19 @ 12:00 pm - 1:00 pm EDT
  • Cash Flow

    Technology Leadership Panel: Cash Flow and Financial Management Systems

    April 26 @ 12:00 pm - 1:00 pm EDT
  • « Dollars Into Profit: Solutions to Grow Your Bottom Line
  • Wholesale Change: Building Trust in the Channel, feat. Kevin Short, President & CEO, ORS Nasco »
We’ll provide a practical and actionable way to think about and measure loyalty for distributors.
Register Now
Kevin Short
  • Upcoming Wholesale Change Show

Wholesale Change: Building Trust in the Channel, feat. Kevin Short, President & CEO, ORS Nasco

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Wholesale Change: Building Trust in the Channel, feat. Kevin Short, President & CEO, ORS Nasco

March 22 @ 12:00 pm - 1:00 pm EDT

  • « Dollars Into Profit: Solutions to Grow Your Bottom Line
  • Wholesale Change: Building Trust in the Channel, feat. Kevin Short, President & CEO, ORS Nasco »
Kevin Short
Register Now

The supply chain needs to run on trust – and without it, each member operates with less visibility, efficiency and profitability. Join your hosts Ian Heller and Jonathan Bein on March 22, at 9 PT/12 ET, for a frank conversation with Kevin Short, President and CEO of master wholesaler ORS Nasco. He’ll share his take on the importance of trust in the distribution channel in the name of better serving the end-customer. He’ll also share an update on ORS Nasco’s focus from 2023 on, as they look to refine their value proposition and better support distributors of all types. 

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Details

Date:
March 22
Time:
12:00 pm - 1:00 pm EDT
Event Category:
Upcoming Wholesale Change Show
Website:
https://us02web.zoom.us/webinar/register/WN_HANOSsd5TIWQW3j95DZoyA

Related Events

  • coming up

    Wholesale Change – Charles D. Hale

    April 5 @ 12:00 pm - 1:00 pm EDT
  • coming up

    Wholesale Change – Martin E. Daley

    May 3 @ 12:00 pm - 1:00 pm EDT
  • coming up

    Wholesale Change – Robyn Pollina

    May 31 @ 12:00 pm - 1:00 pm EDT
  • « Dollars Into Profit: Solutions to Grow Your Bottom Line
  • Wholesale Change: Building Trust in the Channel, feat. Kevin Short, President & CEO, ORS Nasco »
Join your hosts on March 22, at 9 PT/12 ET, for a frank conversation with Kevin Short, President and CEO of ORS Nasco.
Register Now
harness data
  • Upcoming Webinar

How to Harness Data for Better Decision-Making 

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« All Events

  • This event has passed.

How to Harness Data for Better Decision-Making 

March 28 @ 12:00 pm - 1:00 pm EDT

  • « Dollars Into Profit: Solutions to Grow Your Bottom Line
  • Wholesale Change: Building Trust in the Channel, feat. Kevin Short, President & CEO, ORS Nasco »
harness data
Register Now

All decision-makers know that data, rather than emotions, must act as the main driver for running their business. 

The challenge is that today’s business leaders are inundated with data – their own company performance metrics, market data, economic data, customer data and people data. There’s so much information available that it’s overwhelming.  

So, how can executives, business owners and management team members leverage the data at their disposal to improve their decision-making?  

This session – on March 28, 2023, at 9 PT/12 ET – will leverage Alex Chausovsky’s expertise as a multi-decade seasoned data analyst, market researcher and consultant to teach practical and actionable methods for leveraging data to improve decision-making at all levels of the company.  

Session attendees will learn how to:  

  • Improve strategic planning by utilizing company revenue, unit volume, etc. to identify trends, track business-cycle momentum, and see around the corner for the next three to six months.  
  • Leverage market intelligence and economic data to identify leading indicators and segments of the business that will under- and outperform in the short, medium and long term.  
  • Deploy data for your No. 1 asset – people – to improve your business’s attractiveness to new talent, streamline your hiring activities and improve retention for your existing workforce.  
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Details

Date:
March 28
Time:
12:00 pm - 1:00 pm EDT
Event Category:
Upcoming Webinar
Website:
https://us02web.zoom.us/webinar/register/WN_2saZScmfS3uMUNjN-q_YGg

Related Events

  • Technology Leadership Panel: WMS & Delivery Technologies

    April 19 @ 12:00 pm - 1:00 pm EDT
  • Cash Flow

    Technology Leadership Panel: Cash Flow and Financial Management Systems

    April 26 @ 12:00 pm - 1:00 pm EDT
  • Technology Leadership Panel: Solutions that Enable Great Digital Strategies

    May 9 @ 12:00 pm - 1:00 pm EDT
  • « Dollars Into Profit: Solutions to Grow Your Bottom Line
  • Wholesale Change: Building Trust in the Channel, feat. Kevin Short, President & CEO, ORS Nasco »
Alex Chausovsky’s offers his expertise as an analyst for leveraging data to improve decision-making at all levels.
Register Now
coming up
  • Upcoming Wholesale Change Show

Wholesale Change – Charles D. Hale

Loading Events

« All Events

  • This event has passed.

Wholesale Change – Charles D. Hale

April 5 @ 12:00 pm - 1:00 pm EDT

  • « Dollars Into Profit: Solutions to Grow Your Bottom Line
  • Wholesale Change: Building Trust in the Channel, feat. Kevin Short, President & CEO, ORS Nasco »
coming up
Register Now
  • Google Calendar
  • iCalendar
  • Outlook 365
  • Outlook Live
  • Export .ics file
  • Export Outlook .ics file

Details

Date:
April 5
Time:
12:00 pm - 1:00 pm EDT
Event Category:
Upcoming Wholesale Change Show

Related Events

  • Kevin Short

    Wholesale Change: Building Trust in the Channel, feat. Kevin Short, President & CEO, ORS Nasco

    March 22 @ 12:00 pm - 1:00 pm EDT
  • coming up

    Wholesale Change – Martin E. Daley

    May 3 @ 12:00 pm - 1:00 pm EDT
  • coming up

    Wholesale Change – Robyn Pollina

    May 31 @ 12:00 pm - 1:00 pm EDT
  • « Dollars Into Profit: Solutions to Grow Your Bottom Line
  • Wholesale Change: Building Trust in the Channel, feat. Kevin Short, President & CEO, ORS Nasco »
Details coming soon!
Coming Soon
The Most Common Mistake Leaders Make in a New Job
Distribution Industry Analysis

The Most Common Mistake Leaders Make in a New Job

The paradox of leaders in new roles is that the lessons they learned in their last jobs are often irrelevant in their new jobs
  • Ian Heller
  • May 19, 2021

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The Most Common Mistake Leaders Make in a New Job
Distribution Industry Analysis

The Most Common Mistake Leaders Make in a New Job

The paradox of leaders in new roles is that the lessons they learned in their last jobs are often irrelevant in their new jobs
  • Ian Heller
  • May 19, 2021
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