The paradox of leaders in new roles is that the lessons they learned in their last jobs are often irrelevant in their new jobs
How to Be a VP
Upcoming Events
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How Great Customer Experiences Build Loyalty and Profits
March 16 @ 12:00 pm - 1:00 pm EDT
Research proves a direct correlation between how customers rate their supplier experiences and their likelihood to buy more – and more often.
Small changes in loyalty can drive large increases in profitability.
This is well understood in B2C but B2B involves more complex relationships and transactions. Distributors must understand customer expectations and then design and deliver great experiences to reap the profits of greater loyalty.
On March 16, 2023, at 9 PT/12 ET, we’ll provide a practical and actionable way to think about and measure loyalty for distributors and demonstrate how this translates into lifetime value. Finally, we will cover how to improve your customers’ experiences so you can earn more sales and profits.
Related Events
We’ll provide a practical and actionable way to think about and measure loyalty for distributors.
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Wholesale Change: Building Trust in the Channel, feat. Kevin Short, President & CEO, ORS Nasco
March 22 @ 12:00 pm - 1:00 pm EDT
The supply chain needs to run on trust – and without it, each member operates with less visibility, efficiency and profitability. Join your hosts Ian Heller and Jonathan Bein on March 22, at 9 PT/12 ET, for a frank conversation with Kevin Short, President and CEO of master wholesaler ORS Nasco. He’ll share his take on the importance of trust in the distribution channel in the name of better serving the end-customer. He’ll also share an update on ORS Nasco’s focus from 2023 on, as they look to refine their value proposition and better support distributors of all types.
Related Events
Join your hosts on March 22, at 9 PT/12 ET, for a frank conversation with Kevin Short, President and CEO of ORS Nasco.
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How to Harness Data for Better Decision-Making
March 28 @ 12:00 pm - 1:00 pm EDT
All decision-makers know that data, rather than emotions, must act as the main driver for running their business.
The challenge is that today’s business leaders are inundated with data – their own company performance metrics, market data, economic data, customer data and people data. There’s so much information available that it’s overwhelming.
So, how can executives, business owners and management team members leverage the data at their disposal to improve their decision-making?
This session – on March 28, 2023, at 9 PT/12 ET – will leverage Alex Chausovsky’s expertise as a multi-decade seasoned data analyst, market researcher and consultant to teach practical and actionable methods for leveraging data to improve decision-making at all levels of the company.
Session attendees will learn how to:
- Improve strategic planning by utilizing company revenue, unit volume, etc. to identify trends, track business-cycle momentum, and see around the corner for the next three to six months.
- Leverage market intelligence and economic data to identify leading indicators and segments of the business that will under- and outperform in the short, medium and long term.
- Deploy data for your No. 1 asset – people – to improve your business’s attractiveness to new talent, streamline your hiring activities and improve retention for your existing workforce.
Related Events
Alex Chausovsky’s offers his expertise as an analyst for leveraging data to improve decision-making at all levels.
Wholesale Change – Charles D. Hale
- This event has passed.
Wholesale Change – Charles D. Hale
April 5 @ 12:00 pm - 1:00 pm EDT
Details coming soon!
The paradox of leaders in new roles is that the lessons they learned in their last jobs are often irrelevant in their new jobs
The paradox of leaders in new roles is that the lessons they learned in their last jobs are often irrelevant in their new jobs
