I will start by saying I am not a CIO, nor do I pretend to be, but I have spoken to some really smart technology leaders, and they all believe this is a constant battle in their organizations.
APIs (Application Programming Interfaces) have become essential connectors that allow different software systems to communicate and share data. For distribution companies, APIs are crucial for managing supply chains, tracking inventory and processing orders efficiently.
However, as companies increasingly rely on APIs, a new threat has emerged: unauthorized APIs, also known as shadow APIs. These APIs operate without the knowledge or control of IT departments, and they can pose serious risks to your business if left unchecked.
We are excited to have one of the nation’s most prominent cybersecurity authorities, Former White House CIO Theresa Payton, join us as a keynote speaker at Applied AI for Distributors, June 4-6 in Chicago. She will kick off the day on June 6 on the topic of “How AI, Deepfakes and ChatGPT Are Transforming Cybercrime – and What to Do About It.”
The Risks of Unauthorized APIs for Your Distribution Business
Unauthorized APIs can expose your company to dangers. One of the biggest concerns is data breaches. When APIs are created and used without proper security measures, they can become open doors for cybercriminals to access sensitive information, like customer data, supplier details, pricing information and more. It only takes once. This can lead to a loss of trust, damage to your reputation and legal consequences – don’t assume insurance is all you need.
How Unauthorized APIs Get into the System
These APIs can be introduced in several ways. Developers might integrate external APIs into applications to speed up development or add functionality without going through the proper channels of approval, often due to pressure to meet deadlines.
Companies also frequently use third-party services that may themselves use APIs, which can become part of the company’s ecosystem. Over time, APIs that were once authorized can become deprecated but remain active within the system, known as “zombie APIs,” posing significant security risks if not effectively managed and decommissioned.
In some cases, the sheer volume and complexity of API integrations across a large organization can lead to scenarios where not all APIs are adequately cataloged or monitored, inadvertently allowing unauthorized APIs to operate under the radar. Hackers love to exploit these forgotten endpoints since they are often exposed and unprotected.
Detecting and Managing Unauthorized APIs
API discovery tools can help you identify and catalog all the APIs being used across your organization. These tools scan your network and analyze traffic patterns to uncover hidden APIs. Once identified, API gateways can help you control and monitor access to your APIs. Gateways act as a single-entry point, ensuring that only approved APIs are used, and that access is granted based on predefined rules. Regular audits and usage policies are essential to detect any unusual activity and mitigate risks associated with unauthorized APIs.
Best Practices for API Management
To build a secure API environment, develop a unified API strategy that includes documentation, security, governance, compliance and monitoring. This strategy should provide clear guidelines for API development, deployment, and usage. Employee training is another critical aspect. By educating your team about the importance of following protocol and the risks associated with unauthorized APIs, you can create a culture of security awareness. As security threats evolve and business needs change, you must regularly assess and adapt your API strategies to stay ahead of potential vulnerabilities.
Securing Your API Environment
Managing unauthorized APIs is crucial for protecting the security and integrity of your network. By understanding the risks posed by these hidden APIs and implementing effective detection and management strategies, your company can safeguard your digital assets, protect against data breaches and ensure compliance.
These examples serve as a reminder of the dynamic nature of cybersecurity and the need for constant innovation and vigilance. Embracing technology while understanding its risks will be crucial for protecting our digital infrastructures and ensuring our customers transact safely with us.
Stay safe and informed!
Our 2024 Applied AI for Distributors lineup is heating up fast. Hear from former White House CIO Theresa Payton and other industry experts in Chicago this summer. Do not miss this opportunity to learn how to protect your company.
Register now for Applied AI for Distributors and take a proactive step towards securing your digital future.
Brian Hopkins is recognized for his expertise in customer service and operational efficiency within the industrial distribution sector. His career trajectory showcases a series of impactful leadership roles, marked by innovation and strategic growth.
Notably, at W.W. Grainger (2002-2011), Brian significantly enhanced call center operations, and deployed the Grainger strategy by leading an operational staff of 7 direct reports and more than 800 employees in Illinois, Wisconsin, and Iowa Call Centers. His tenure as District Branch Operations Manager and Branch Manager demonstrated his proficiency in managing large-scale operations, overseeing 18 branches with $200 million in revenue, and effectively running a $25 million branch operation.
Subsequent roles include driving operational and customer service transformation at HD Supply Power Solutions (2011-2015), leading customer experience innovations at Hisco (2015-2020), and enhancing multi-site customer service strategies at Redi Carpet (2020-2022) and AZP Multifamily (2022-2023).
Brian Hopkins' career is a reflection of his unwavering dedication to customer service excellence and operational efficiency in industrial distribution. His tenure, especially at W.W. Grainger, has had a lasting impact, showcasing his capacity to innovate and lead in complex, multi-site operational environments. His academic background, including an MBA and a Bachelor of Arts in Business Management, complements his extensive practical experience.
Brian has consistently demonstrated his ability to lead, innovate, and drive sustainable growth across various operational landscapes.