September 29 – 9 AM PT / Noon ET
Chuck Cohen, the Managing Director of Benco, the nation’s largest independent dental product distributor, believes that top notch IT and analytics are essential to create competitive advantage in this decade and beyond. Together with his team, he’s putting his money where his mouth is by changing every foundational IT system in the company. The result of this transformation will be a better online and offline customer and employee experience, as well as better efficiencies and effectiveness for Benco. Tune in to hear from this visionary leader about how they came to the decision and how the journey is going.
State of Manufacturer Sales Channels: Suppliers’ Reliance on Distributors Decreases
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A New Sales Channel – Telephone Based Sales Reps
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Check out the Wholesale Change Show – the webcast and podcast from Distribution Strategy Group. New episodes, every other Wednesday at Noon ET.
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We looked at the quantitative and qualitative benefits of a cloud ERP and present a detailed framework for evaluating the move.
We shared the results of our research on what your customers want in 2021 and beyond.
(July 14, 2021)
We reveal the results of our survey of distributors on how they’re using analytics now and their plans for leveraging data in the future.
(June 30, 2021)
Jonathan Bein and Rob Kelley examine technologies that dramatically shorten the time from procurement to payment while reducing errors, rework and eliminating unnecessary labor most payment operations require.
(June 3, 2021)
We discussed how and where distributors are automating the customer journey, from searching for the right product to the purchase and support after the sale. We examined available technology, including tried-and-true solutions and emerging technology such as AI-enabled sales tools that are providing a better experience for the customer.
(Apr. 21, 2021)
COVID gave us the ability to look at things in a different way and adapt. In a post-pandemic normal, distributors can truly differentiate themselves with a consultative selling approach. In the second part of this two-part webinar series, Debbie Paul and Ian Heller will discuss how to build a sales force that will differentiate by using consultative selling.
(Mar. 24, 2021)
The pandemic fundamentally changed how distributor sales organizations went to market in 2020. The effects continue in 2021. Join Distribution Strategy Group on Wednesday, March 24, at 9 PT / 12 ET for a first look at the results of the 2021 State of Sales in Distribution survey. In the first part of this two-part webinar series, Debbie Paul and Ian Heller will look at the current state of sales in the industry.
(Feb. 25, 2021)
Distribution Strategy Group’s 2021 State of eCommerce in Distribution research revealed that adoption rates have soared over the past year, in part driven by shifts in buying behaviors due to the pandemic. In this webinar Distribution Strategy Group’s experts provide a playbook on what to do in response to our survey data in 2021 and beyond.
(Jan. 26, 2021)
Adoption of ecommerce continued to rise in 2020, driven by distributors’ desire to improve the customer experience in a year when in-person sales interactions were limited. Our research shows that increased online purchasing is here to stay and will likely continue to accelerate.