Automation allows distributors to “be there” for buyers 24/7.
Brian Hopkins
As Chief Operations Officer of a Distribution Strategy Group, I'm in the unique position of having helped transform distribution companies and am now collaborating with AI vendors to understand their solutions. My background in industrial distribution operations, sales process management, and continuous improvement provides a different perspective on how distributors can leverage AI to transform margin and productivity challenges into competitive advantages.
Articles by Brian Hopkins
Distributors that are winning in 2025 are the ones rewiring their sales model.
AR/AP automation represents one of the fastest, most measurable wins in the automation journey.
Dynamic pricing represents a fundamental shift in how distributors compete.
Distributors who automate their operations gain multiple advantages that compound over time.
The most successful implementations start with clear process mapping, identifying the highest-impact automation opportunities first.
Today’s profit leaders aren’t necessarily the biggest players, they’re the swiftest.
By 2030, AI-driven systems will orchestrate warehouse operations with precision that exceeds even the best human coordinators.
Watsco’s sales were down 2% year over year.
Gen X transitioned the business world into the digital era.
The real work begins after you commit to AI.
The recent implementation of tariffs by the U.S. administration has created unprecedented challenges for distribution companies. With tariffs ranging from 10% to nearly 50%
How distributors are solving real problems with LLMs.
It’s time to go from personal to organizational transformation.
SRS expands in Iowa with new acquisition.
Recently acquired SRS Distribution contributed $6.4 billion.
Learn 4 ways tools like ChatGPT are already having an impact.
AI adoption delivers efficiency, enhanced customer experience and improved sales performance.
Hurricane Helene had impact on 3Q sales.
Distributor also tapped new leadership.