The conversation around artificial intelligence in wholesale distribution has shifted from “if” to “when”—and according to industry experts, that window is narrowing rapidly. In
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Leaders must decide how quickly to move and invest in AI.
GrubMarket said the agent draws on its proprietary food supply chain industry knowledge graph and can orchestrate workflows across APIs and browser functions.
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The release is the first in a four-phase rollout of AI features planned by WayPoint.
Tech execs are also aware that AI can be used by bad actors, and 49.2% listed AI-driven cyberattacks as among their top concerns.
Gains in productivity and profitability come from embedding AI deeper into your processes.
The vast majority of distributors who are still in business today have good direct salespeople without whom they would not be in business. Yet
Although e-commerce initiatives are front and center for many distributors today, in-store revenue remains essential. Yet most distributors with walk-in trade place limited emphasis
Everybody knows that it is easier to sell to existing customers than it is to acquire new customers. A good segmentation of your markets
If created and managed well, outbound and inbound calling programs can be very effective. What’s more, implementation does not have to be expensive or
For many, inside sales involves ordering, technical support, returns handling and credit management. Rarely does it involve proactive, outbound sales. Simply put, those with
When we ask successful distribution company executives about the sweet spots in their market, they readily provide a confident answer. The problem with the
Up-selling and cross-selling are the two primary means of growing an account. Among these, cross-selling is paramount. Here’s why: many distributors have regular customers
One of the biggest challenges for any sales and marketing organization is when to reach out to a customer with an offer or promotion.
Good product data is crucial for any successful distributor catalog or e-commerce website. This includes accurate and complete specifications of products as well as
Catalogs and e-commerce are critical individual components in distributors’ marketing arsenals. Distributors that have taken advantage of clear synergies between the two are reaping
Distributor measurements of effectiveness primarily include return on marketing investment, customer retention and lifetime value, and secondarily include share of wallet and internal rate
There was heavier participation from industrial, electrical/electronics, building, safety, hardware, and HVACR. Other participating sectors include chemicals and plastics, building materials, pulp and paper,
The research performed included interviews with nearly 10 distributor senior executives and an online survey taken by 170 participants across a variety of distribution
There is a very wide variety of marketing practices within the distribution sector. In general, the MDM Market Leaders more broadly embrace marketing as
Historically, distributors were limited to in-store marketing vehicles such as print flyers, catalogs, some telemarketing and tradeshows. Marketing vehicles that have become prevalent in
It may be that many distributors are just guessing when it comes to positioning and messaging. Their beliefs about what attributes are important to