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AI in Distribution

AI in Distribution

High Tech, High Touch: Why Humans Still Matter in the Age of AI

AI will allow distributors to make it easier for customers to buy and use the time saved to strengthen relationships.
  • Mike Doyle
  • January 6, 2026
AI in Distribution

Public Distributors Step Up AI Hiring as Technology Moves into Core Operations

AI hiring is no longer confined to innovation labs at wholesale distributors.
  • Distribution Strategy Group
  • January 6, 2026
AI in Distribution

State AI Rules Are Coming Fast. Here’s What Wholesale Distributors Need to Watch

All 50 states, Puerto Rico, the Virgin Islands and Washington, D.C. have introduced AI legislation.
  • Distribution Strategy Group
  • December 31, 2025
AI in Distribution

Congress Debates Federal AI Framework as Distributors Face Regulatory Patchwork

With no federal statute enacted, states have moved aggressively.
  • Mark Brohan
  • December 26, 2025
AI in Distribution

4 Hard Truths About AI Strategy That Wholesale Distributors Must Face 

There are two types of leaders: the “Quarterly Distributor” and the “5-Year Distributor.” 
  • Brian Hopkins
  • December 24, 2025
warehouse ai
AI in Distribution

IFS Agrees to Acquire Warehouse Software Provider Softeon

IFS said the acquisition extends its industrial AI platform into warehouse operations, connecting manufacturing, warehouse execution, and supply chain processes within a single system.
  • Distribution Strategy Group
  • December 18, 2025
AI in Distribution

Watsco Details AI Strategy Built on Digital Scale

Watsco is applying AI across its analytics, ecommerce, and customer service tools.
  • Distribution Strategy Group
  • December 16, 2025
AI in Distribution

AI Power Demand Surges as Sustainability Lags, Creating Cost and Infrastructure Risks for Distributors

As AI investment continues at record pace, its environmental footprint is becoming impossible to ignore.
  • Distribution Strategy Group
  • December 15, 2025
AI in Distribution

AI Is an Amplifier, Not a Shortcut: Prepare CRM with Clean Data

Think of CRM and AI the same way you think of giving a rep a target list.
  • Brian Gardner
  • December 12, 2025
With new products rolling out, a more streamlined operation, and demand building in key segments, the company believes it’s on track for a solid 2025.
AI in Distribution

Henry Schein One Launches Embedded AI Workflows

“Our goal isn’t piecemeal AI and automation — it’s natively embedded AI with a purpose,” said Dr. Ryan Hungate, chief clinical and strategy officer
  • Distribution Strategy Group
  • December 12, 2025
AI in Distribution

Amazon Business Activates AI Controls to Speed and Govern Corporate Purchasing

The capabilities, first announced Nov. 12 at the Amazon Business Reshape conference, are now active for select U.S. users.
  • Distribution Strategy Group
  • December 9, 2025
AI in Distribution

The AI Employment Paradox: What Distribution Leaders Must Decide

The conversation about AI and employment has moved from philosophical speculation to urgent strategic imperative.
  • Josh Palubicki
  • December 9, 2025
AI in Distribution

Worksport Turns to AI Logistics to Power Clean Technology Product Push

The distributor and manufacturer recently announced an AI-integrated distribution center in Shreveport, Louisiana.
  • Distribution Strategy Group
  • December 8, 2025
AI in Distribution

UNFI Highlights New AI Tools as Key Driver of Improved Fill Rates and Efficiency

UNFI’s deployment of Relex — an AI-driven forecasting and replenishment platform — is now running across half of the company’s distribution network.
  • Distribution Strategy Group
  • December 2, 2025
AI in Distribution

The Future of AI in Distribution Is No Longer Ahead—It’s Here 

That sense of urgency is fueling strong early interest in Applied AI for Distributors 2026.
  • Distribution Strategy Group
  • December 2, 2025
AI in Distribution

Amazon’s New AI Agents Raise Customer Service Stakes for Distributors

The new capabilities signal how agentic systems may eventually take on larger portions of troubleshooting, quoting, and multi-step service workflows.
  • Distribution Strategy Group
  • December 1, 2025
news lowes
AI in Distribution

Lowe’s Leans on AI to Cut Inventory and Lift Margins as SKU Reductions Advance

Lowe’s announced in 2024 that it would deploy AI-driven forecasting and replenishment technology.
  • Distribution Strategy Group
  • November 27, 2025
AI in Distribution

Why Your AI Pilots Keep Failing (And Why That’s Actually Fine) 

Expect most pilots to fail. Plan for it. Budget for it.
  • Brian Hopkins
  • November 24, 2025
AI in Distribution

Proton.ai, Revenue Optics Partner to Update Distributors’ Inside Sales Model

Both companies are expanding to support additional customers.
  • Distribution Strategy Group
  • November 23, 2025
AI in Distribution

Applied AI for Distributors 2026: Why You Can’t Afford to Sit Out

Attend the only event on real-world AI execution in distribution.
  • Distribution Strategy Group
  • November 20, 2025

Upcoming Programs

  • Upcoming Program

AI News and Gurus: The Show for Intelligent Distributors

Join us on Mar 3, 2026 at 9PT/12ET to learn how distributors can close the skills gap and turn AI pilots into real business
Register Now
  • Upcoming Program

How Distributors Use AI to Drive Sales Effectiveness

Join us on March 11, 2026, at 9PT/12ET to learn how distributors use AI, data, and adoption strategies to improve sales effectiveness.
Register Now
  • Upcoming Program

Measuring What Matters: Customer, Market & Workforce Metrics

Join us on Mar 18, 2026 at 9PT/12ET to learn how distributors measure customers, markets, and workforce to drive smarter decisions.
Register Now
  • Upcoming Program

Wholesale Change

Join us on Mar 25, 2026, 9PT/12ET to explore the forces shaping wholesale distribution, from M&A and tech to strategy and leadership.
Register Now
AI in Distribution

High Tech, High Touch: Why Humans Still Matter in the Age of AI

AI will allow distributors to make it easier for customers to buy and use the time saved to strengthen relationships.
  • Mike Doyle
  • January 6, 2026
AI in Distribution

Public Distributors Step Up AI Hiring as Technology Moves into Core Operations

AI hiring is no longer confined to innovation labs at wholesale distributors.
  • Distribution Strategy Group
  • January 6, 2026
AI in Distribution

State AI Rules Are Coming Fast. Here’s What Wholesale Distributors Need to Watch

All 50 states, Puerto Rico, the Virgin Islands and Washington, D.C. have introduced AI legislation.
  • Distribution Strategy Group
  • December 31, 2025
AI in Distribution

Congress Debates Federal AI Framework as Distributors Face Regulatory Patchwork

With no federal statute enacted, states have moved aggressively.
  • Mark Brohan
  • December 26, 2025
AI in Distribution

4 Hard Truths About AI Strategy That Wholesale Distributors Must Face 

There are two types of leaders: the “Quarterly Distributor” and the “5-Year Distributor.” 
  • Brian Hopkins
  • December 24, 2025
warehouse ai
AI in Distribution

IFS Agrees to Acquire Warehouse Software Provider Softeon

IFS said the acquisition extends its industrial AI platform into warehouse operations, connecting manufacturing, warehouse execution, and supply chain processes within a single system.
  • Distribution Strategy Group
  • December 18, 2025
AI in Distribution

Watsco Details AI Strategy Built on Digital Scale

Watsco is applying AI across its analytics, ecommerce, and customer service tools.
  • Distribution Strategy Group
  • December 16, 2025
AI in Distribution

AI Power Demand Surges as Sustainability Lags, Creating Cost and Infrastructure Risks for Distributors

As AI investment continues at record pace, its environmental footprint is becoming impossible to ignore.
  • Distribution Strategy Group
  • December 15, 2025
AI in Distribution

AI Is an Amplifier, Not a Shortcut: Prepare CRM with Clean Data

Think of CRM and AI the same way you think of giving a rep a target list.
  • Brian Gardner
  • December 12, 2025
With new products rolling out, a more streamlined operation, and demand building in key segments, the company believes it’s on track for a solid 2025.
AI in Distribution

Henry Schein One Launches Embedded AI Workflows

“Our goal isn’t piecemeal AI and automation — it’s natively embedded AI with a purpose,” said Dr. Ryan Hungate, chief clinical and strategy officer
  • Distribution Strategy Group
  • December 12, 2025
AI in Distribution

Amazon Business Activates AI Controls to Speed and Govern Corporate Purchasing

The capabilities, first announced Nov. 12 at the Amazon Business Reshape conference, are now active for select U.S. users.
  • Distribution Strategy Group
  • December 9, 2025
AI in Distribution

The AI Employment Paradox: What Distribution Leaders Must Decide

The conversation about AI and employment has moved from philosophical speculation to urgent strategic imperative.
  • Josh Palubicki
  • December 9, 2025
AI in Distribution

Worksport Turns to AI Logistics to Power Clean Technology Product Push

The distributor and manufacturer recently announced an AI-integrated distribution center in Shreveport, Louisiana.
  • Distribution Strategy Group
  • December 8, 2025
AI in Distribution

UNFI Highlights New AI Tools as Key Driver of Improved Fill Rates and Efficiency

UNFI’s deployment of Relex — an AI-driven forecasting and replenishment platform — is now running across half of the company’s distribution network.
  • Distribution Strategy Group
  • December 2, 2025
AI in Distribution

The Future of AI in Distribution Is No Longer Ahead—It’s Here 

That sense of urgency is fueling strong early interest in Applied AI for Distributors 2026.
  • Distribution Strategy Group
  • December 2, 2025
AI in Distribution

Amazon’s New AI Agents Raise Customer Service Stakes for Distributors

The new capabilities signal how agentic systems may eventually take on larger portions of troubleshooting, quoting, and multi-step service workflows.
  • Distribution Strategy Group
  • December 1, 2025
news lowes
AI in Distribution

Lowe’s Leans on AI to Cut Inventory and Lift Margins as SKU Reductions Advance

Lowe’s announced in 2024 that it would deploy AI-driven forecasting and replenishment technology.
  • Distribution Strategy Group
  • November 27, 2025
AI in Distribution

Why Your AI Pilots Keep Failing (And Why That’s Actually Fine) 

Expect most pilots to fail. Plan for it. Budget for it.
  • Brian Hopkins
  • November 24, 2025
AI in Distribution

Proton.ai, Revenue Optics Partner to Update Distributors’ Inside Sales Model

Both companies are expanding to support additional customers.
  • Distribution Strategy Group
  • November 23, 2025
AI in Distribution

Applied AI for Distributors 2026: Why You Can’t Afford to Sit Out

Attend the only event on real-world AI execution in distribution.
  • Distribution Strategy Group
  • November 20, 2025

Recent Reports

Ecommerce Platform Imperatives

State of AI in Distribution 2026

Economy and Geopolitics

State of eCommerce

AI in Distribution

High Tech, High Touch: Why Humans Still Matter in the Age of AI

AI will allow distributors to make it easier for customers to buy and use the time saved to strengthen relationships.
  • Mike Doyle
  • January 6, 2026
AI in Distribution

Public Distributors Step Up AI Hiring as Technology Moves into Core Operations

AI hiring is no longer confined to innovation labs at wholesale distributors.
  • Distribution Strategy Group
  • January 6, 2026
AI in Distribution

State AI Rules Are Coming Fast. Here’s What Wholesale Distributors Need to Watch

All 50 states, Puerto Rico, the Virgin Islands and Washington, D.C. have introduced AI legislation.
  • Distribution Strategy Group
  • December 31, 2025
AI in Distribution

Congress Debates Federal AI Framework as Distributors Face Regulatory Patchwork

With no federal statute enacted, states have moved aggressively.
  • Mark Brohan
  • December 26, 2025
AI in Distribution

4 Hard Truths About AI Strategy That Wholesale Distributors Must Face 

There are two types of leaders: the “Quarterly Distributor” and the “5-Year Distributor.” 
  • Brian Hopkins
  • December 24, 2025
warehouse ai
AI in Distribution

IFS Agrees to Acquire Warehouse Software Provider Softeon

IFS said the acquisition extends its industrial AI platform into warehouse operations, connecting manufacturing, warehouse execution, and supply chain processes within a single system.
  • Distribution Strategy Group
  • December 18, 2025
AI in Distribution

Watsco Details AI Strategy Built on Digital Scale

Watsco is applying AI across its analytics, ecommerce, and customer service tools.
  • Distribution Strategy Group
  • December 16, 2025
AI in Distribution

AI Power Demand Surges as Sustainability Lags, Creating Cost and Infrastructure Risks for Distributors

As AI investment continues at record pace, its environmental footprint is becoming impossible to ignore.
  • Distribution Strategy Group
  • December 15, 2025
AI in Distribution

AI Is an Amplifier, Not a Shortcut: Prepare CRM with Clean Data

Think of CRM and AI the same way you think of giving a rep a target list.
  • Brian Gardner
  • December 12, 2025
With new products rolling out, a more streamlined operation, and demand building in key segments, the company believes it’s on track for a solid 2025.
AI in Distribution

Henry Schein One Launches Embedded AI Workflows

“Our goal isn’t piecemeal AI and automation — it’s natively embedded AI with a purpose,” said Dr. Ryan Hungate, chief clinical and strategy officer
  • Distribution Strategy Group
  • December 12, 2025
AI in Distribution

Amazon Business Activates AI Controls to Speed and Govern Corporate Purchasing

The capabilities, first announced Nov. 12 at the Amazon Business Reshape conference, are now active for select U.S. users.
  • Distribution Strategy Group
  • December 9, 2025
AI in Distribution

The AI Employment Paradox: What Distribution Leaders Must Decide

The conversation about AI and employment has moved from philosophical speculation to urgent strategic imperative.
  • Josh Palubicki
  • December 9, 2025
AI in Distribution

Worksport Turns to AI Logistics to Power Clean Technology Product Push

The distributor and manufacturer recently announced an AI-integrated distribution center in Shreveport, Louisiana.
  • Distribution Strategy Group
  • December 8, 2025
AI in Distribution

UNFI Highlights New AI Tools as Key Driver of Improved Fill Rates and Efficiency

UNFI’s deployment of Relex — an AI-driven forecasting and replenishment platform — is now running across half of the company’s distribution network.
  • Distribution Strategy Group
  • December 2, 2025
AI in Distribution

The Future of AI in Distribution Is No Longer Ahead—It’s Here 

That sense of urgency is fueling strong early interest in Applied AI for Distributors 2026.
  • Distribution Strategy Group
  • December 2, 2025
AI in Distribution

Amazon’s New AI Agents Raise Customer Service Stakes for Distributors

The new capabilities signal how agentic systems may eventually take on larger portions of troubleshooting, quoting, and multi-step service workflows.
  • Distribution Strategy Group
  • December 1, 2025
news lowes
AI in Distribution

Lowe’s Leans on AI to Cut Inventory and Lift Margins as SKU Reductions Advance

Lowe’s announced in 2024 that it would deploy AI-driven forecasting and replenishment technology.
  • Distribution Strategy Group
  • November 27, 2025
AI in Distribution

Why Your AI Pilots Keep Failing (And Why That’s Actually Fine) 

Expect most pilots to fail. Plan for it. Budget for it.
  • Brian Hopkins
  • November 24, 2025
AI in Distribution

Proton.ai, Revenue Optics Partner to Update Distributors’ Inside Sales Model

Both companies are expanding to support additional customers.
  • Distribution Strategy Group
  • November 23, 2025
AI in Distribution

Applied AI for Distributors 2026: Why You Can’t Afford to Sit Out

Attend the only event on real-world AI execution in distribution.
  • Distribution Strategy Group
  • November 20, 2025
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