Where do you start in evaluating your existing technology – and then building the right set of technology solutions for your customers based on their customer journey?
Is there a way to compete with digital giants like Amazon while simultaneously expanding your customer base to markets you can’t reach through traditional methods?
Mark Dancer shares how distributors can reimagine physical stores so that they remain relevant long into the future.
Learn about growth options for master distributors, including how they might work with certain marketplaces.
Berkshire eSupply benefits by making its products available on hundreds (and potentially thousands) of websites operated by small and midsize industrial distributors. It’s a great plan, except for 3 big problems.
Keeping the customer at the center is key to providing the product data a customer needs to find a product, then transact.
Marketplaces represent an existential challenge for master distributors.
As many distributors wonder how to respond to the breathtaking growth of Amazon Business, Office Depot has gone on to create what looks like a direct competitor.
Platforms are indeed “eating the world.” Most distributors can still choose whether they will do the eating or be the meal. This post previews some of the key findings in the second report, “Developing a Marketplace Strategy,” based on our research for the National Association of Wholesaler-Distributors (NAW) into new leadership strategies for distributors to add value in…
Despite early failure rates, B2B marketplaces mounted a major comeback and are rapidly outgrowing company-specific websites in many industries.