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Picture of Jonathan Bein

Jonathan Bein

Jonathan Bein, Ph.D. is Managing Partner at Distribution Strategy Group. He’s
developed customer-facing analytics approaches for customer segmentation,
customer lifecycle management, positioning and messaging, pricing and channel strategy for distributors that want to align their sales and marketing resources with how their customers want to shop and buy. If you’re ready to drive real ROI, reach out to Jonathan today at
jbein@distributionstrategy.com.

Articles by Jonathan Bein

eat lunch be lunch or die
Digital Strategy

Eat Lunch, Be Lunch, or Die

What if I told you you are losing 5-10% of revenue a year? Furthermore, you might not have even noticed. In this blog post,
  • Jonathan Bein
  • August 23, 2017
How Do You Identify the Top Variables That Help You Sell More
Inside Sales Strategy

How Do You Identify the Top Variables That Help You Sell More?

An analysis of distributor data often identifies a dozen or more variables, or markers, that segment customers in certain ways.
  • Jonathan Bein
  • March 14, 2017
Why They Leave Your Website Without Buying
Digital Strategy

Why They Leave Your Website Without Buying

Increasingly, we hear distributors say that their e-commerce site is not getting the revenue traction they expected. The distributor went into the initiative
  • Jonathan Bein
  • December 5, 2016
It’s About Your Customer’s Efficiency
Inside Sales Strategy

It’s About Your Customer’s Efficiency

For many distributors, multi-channel only means adding e-commerce alongside field sales. However, there is more to multi-channel than just field sales and e-commerce.
  • Jonathan Bein
  • November 28, 2016
Distributor Shopping and Buying Profiles: There Is No Average Joe
B2B eCommerce

Distributor Shopping and Buying Profiles: There Is No Average Joe

When shopping (finding, researching, and evaluating products), three methods are most frequently used including performing online search, going to a manufacturer website, and going
  • Jonathan Bein
  • November 21, 2016
How Millennials Shop and Buy in a B2B Setting
Digital Strategy

How Millennials Shop and Buy in a B2B Setting

Millennials now outnumber Boomers and GenX in the work force (see Figure 1.)  In 4 years they will significantly outnumber Boomers and along with
  • Jonathan Bein
  • November 2, 2016
The Electronic Postman Always Rings Much More Than Twice
Digital Strategy

The Electronic Postman Always Rings Much More Than Twice

In the research we performed with over 3500 customers of distributors, we learned that three methods for purchasing (email, web, phone) were significantly more
  • Jonathan Bein
  • October 18, 2016
2016 state of distributor marketing
Digital Strategy

2016 State of Distributor Marketing

Only 4 percent of respondents to the joint MDM-Distribution Strategy Group annual marketing survey said they are extremely satisfied with the results of their
  • Jonathan Bein
  • October 14, 2016
results-from-the-2016-distributor-marketing-survey---featured
Digital Strategy

Results from the 2016 Distributor Marketing Survey

Distribution Strategy Group conducted an electronic survey with Modern Distribution Management in September 2016 of 425 participants to better understand trends in distribution marketing.
  • Jonathan Bein
  • October 10, 2016
The Good News and Bad News of B2B Customer Shopping: We Are Number 3.
Digital Strategy

The Good News and Bad News of B2B Customer Shopping: We Are Number 3.

Going to a distributor website to find what to buy is more popular than talking to a sales rep, customer service rep, or looking
  • Jonathan Bein
  • September 21, 2016
2016 State of E-Commerce in Distribution E-Commerce Races to Maturity
Digital Strategy

2016 State of E-Commerce in Distribution: E-Commerce Races to Maturity

This article examines the results of the 2016 State of E-Commerce in Distribution Survey and how the industry’s e-commerce offerings are maturing.
  • Jonathan Bein
  • April 24, 2016
2016 State of E-Commerce in Distribution E-Commerce Races to Maturity
Digital Strategy

2016 State of Distributor E‐Commerce: Survey Results

Results for the 2016 state of distributor e-commerce survey
  • Jonathan Bein
  • April 1, 2016
2015 Distributor Marketing Survey Results
Digital Strategy

2015 Distributor Marketing Survey Results

Results from the 2015 distributor marketing survey
  • Jonathan Bein
  • December 10, 2015
2015 State of E-Commerce in Distribution, part 2: Integrated Marketing for Driving E-Commerce Demand
Digital Strategy

2015 State of E-Commerce in Distribution, part 2: Integrated Marketing for Driving E-Commerce Demand

Because of reduced barrier to entry, distributors of all sizes have now launched or are launching an e-commerce capability. However, a significant percentage of
  • Jonathan Bein
  • May 27, 2015
2015 State of E-Commerce in Distribution, part 2: Integrated Marketing for Driving E-Commerce Demand
Digital Strategy

The State of Distributor E-Commerce 2015: Survey Results

February 2015, State of Distributor E-Commerce survey of more than 400 distributors conducted with Modern Distribution Management. Ongoing Shopping and Buying survey of several
  • Jonathan Bein
  • May 21, 2015
2015 state of ecommerce in distribution
Digital Strategy

Distributors Have High Expectations for E-Commerce in 2015

This article examines the results of the 2015 State of E-Commerce in Distribution Survey and how the industry’s e-commerce offerings are maturing. Part 2
  • Jonathan Bein
  • April 14, 2015
6 reasons why customers leave your ecommerce site
Digital Strategy

Six Reasons Your Customers Leave Your E-Commerce Site

Increasingly, we hear distributors say that their e-commerce site is not getting the revenue traction they expected. The distributor went into the initiative thinking,
  • Jonathan Bein
  • April 1, 2015
2014 survey results
Digital Strategy

Distributor Marketing Survey 2014: Survey Results

Distribution Strategy Group conducted an electronic survey of 305 participants to better understand trends in distribution marketing. This survey was conducted with Modern Distribution
  • Jonathan Bein
  • October 31, 2014
making money with small customers balancing margin and cost
Inside Sales Strategy

Making Money with Small Customers: Balancing Margin & Cost

Distributors and wholesalers have been dealing with the “small order problem” for decades. Now, more than ever, mastering the policies and procedures that are
  • Jonathan Bein
  • October 2, 2014
2014 state of distirbutor marketing featured image
Digital Strategy

2014 State of Distributor Marketing: A Shift to Digital

The 2014 distributor marketing survey covered several areas of marketing, including planning, objectives, vehicles, channels and organization. Companies are using more digital marketing than
  • Jonathan Bein
  • September 19, 2014
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