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Distribution Technology

How to Select the Right Technologies for Your Customers’ Journey
Digital Strategy

How to Select the Right Technologies for Your Customers’ Journey 

Where do you start in evaluating your existing technology – and then building the right set of technology solutions for your customers based on
  • Jonathan Bein
  • May 10, 2022
B2B Apps Are Changing the Way Distributors and Contractors Operate
Digital Strategy

B2B Apps Are Changing the Way Distributors and Contractors Operate

Companies are developing solutions designed for industrial distributors to help them save time, boost productivity and cut expenses.
  • Dean Mueller
  • May 3, 2022
Supply Chain
Distribution Technology

The 4 Drivers of Ongoing Supply Chain Disruption in 2022 

Labor shortages, port congestion and manufacturing delays are throwing off the supply chain’s delicate balance. Higher demand for products is exacerbating supply chain challenges.
  • Ravi Ravishankar
  • April 25, 2022
How Zoro is Building Real Partnerships with Distributors with ‘No Competitive Risk’
Digital Strategy

How Zoro is Building Real Partnerships with Distributors with ‘No Competitive Risk’ 

Is there a way to compete with digital giants like Amazon while simultaneously expanding your customer base to markets you can’t reach through traditional
  • Ian Heller
  • April 4, 2022
How eCommerce Teams Can Drive More Revenue Through Their Website
B2B eCommerce

How eCommerce Teams Can Drive More Revenue Through Their Website

Distributors must deliver customers’ desired browsing and shopping experience to compete against big names like Amazon Business and other digital-first competitors.
  • Benj Cohen
  • March 28, 2022
How to Build a Value-Added Services Strategy to Fight Digital Disruptors
Digital Strategy

How to Build a Value-Added Services Strategy to Fight Digital Disruptors 

Distributors must become more effective at offering and managing value-added services because some of the most aggressive disruptors are taking share.
  • Ian Heller
  • March 14, 2022
Digital Doom Loop
Digital Strategy

Distributors’ Digital Doom Loop 

Many distributors have become so discouraged about how their websites are performing that they are investing less in overall digital capabilities. After all, why
  • Ian Heller
  • March 1, 2022
shopping cart on top of computer keyboard full of boxes
Distribution Industry Analysis

Webinar: State of eCommerce in Distribution, Part 2 (February 23, 2022)

ow your distributor peers are planning to enhance and augment their ecommerce capabilities over the next three years – and how you can differentiate
  • Dean Mueller
  • February 23, 2022
Facetree
Distribution Industry Analysis

‘Sourcing Simplified’: Factrees Aims to Change How B2B Channel Connections Are Made 

Factrees wants to change channel dynamics for the better. I recently spoke with Williams, who has deep experience in B2B and B2C ecommerce, about
  • Ian Heller
  • February 8, 2022
The 4 Symptoms of Bad CRM
Digital Strategy

The 4 Symptoms of Bad CRM

Here are four symptoms you may be using a “bad” CRM – one that doesn’t help the sales team do their jobs.
  • Benj Cohen
  • January 12, 2022
hand interacting with digital interface
Digital Strategy

ADI’s Digital Transformation Goes Beyond the Technology

For ADI, it’s about how that technology can enable the distributor’s team to do their jobs more efficiently and effectively.
  • Jonathan Bein
  • January 5, 2022
How NetPlus Alliance is Helping Distributors Stay Relevant in a Time of Disruption
Distribution Industry Analysis

How NetPlus Alliance is Helping Distributors Stay Relevant in a Time of Disruption

Jennifer Murphy, President of NetPlus Alliance, joined us for a recent Wholesale Change episode to talk about the benefits of the buying group and
  • Jonathan Bein
  • December 20, 2021
From Master Distributors to Marketplaces Part 3
Distribution Industry Analysis

From Master Distributors to Marketplaces Part 3: Berkshire eSupply, Varis and Value-Added Services

Learn about growth options for master distributors, including how they might work with certain marketplaces.
  • Ian Heller
  • December 14, 2021
From Master Distributors to Marketplaces Part 2
B2B eCommerce

From Master Distributors to Marketplaces Part 2: Berkshire eSupply is an “Upside Down” Marketplace

Berkshire eSupply benefits by making its products available on hundreds (and potentially thousands) of websites operated by small and midsize industrial distributors. It’s a great plan,
  • Ian Heller
  • December 10, 2021
Distributors Must Go Beyond ‘Price and Availability’ to Remain Relevant to Manufacturers
Digital Strategy

Distributors Must Go Beyond ‘Price and Availability’ to Remain Relevant to Manufacturers

Having robust digital capabilities is no longer optional for distributors who want to retain channel share.
  • Dean Mueller
  • December 7, 2021
warehouse-master-distributors-and-marketplaces
Digital Strategy

From Master Distributors to Marketplaces: Part 1 – How Endless Assortment Moved from Behind the Scenes to in Front of the Customer

Marketplaces represent an existential challenge for master distributors.
  • Ian Heller
  • November 30, 2021
5 Ways to Build Resiliency for Any Disruption
Digital Strategy

5 Ways to Build Resiliency for Any Disruption

Whatever your company’s size, it is necessary to prepare for operational obstacles that may come your way. Here are five strategies to build resiliency
  • Benj Cohen
  • November 17, 2021
Benco Dental
Digital Strategy

Benco Dental on Its Transformation into an “IT/Data Business That Also Sells Dental Products”

With his team, managing director Chuck Cohen has put his money where his mouth is by changing every foundational IT system at Benco Dental,
  • Jonathan Bein
  • November 9, 2021
Technology is Advancing Faster than Ever
Digital Strategy

Technology is Advancing Faster than Ever – Are You Keeping up?

We recommend distributors focus on getting their core technology stacks right so they provide solid foundations for adding on enhanced and emerging components.
  • Ian Heller
  • November 9, 2021
5 Ways Cloud ERP Returns Your Investment
Digital Strategy

5 Ways Cloud ERP Returns Your Investment – and Then Some

We expect that cloud-based ERP will be nearly universally adopted within the next decade.
  • Barb Zimmerman
  • October 20, 2021

Upcoming Programs

  • Upcoming Program

Tools to Help Distributors Maximize Sales Productivity

Join us on July 9, 9 PT/12 ET, as we discuss sales team efficiency, prioritize customer interactions, and drive more revenue with fewer resources.
Register Now
  • Upcoming Program

Using Technology to Drive Profits and Productivity

Join us on July 16, 9 PT/12 ET, as we discuss how to turn technology strategies into tangible outcomes.
Register Now
How to Select the Right Technologies for Your Customers’ Journey
Digital Strategy

How to Select the Right Technologies for Your Customers’ Journey 

Where do you start in evaluating your existing technology – and then building the right set of technology solutions for your customers based on
  • Jonathan Bein
  • May 10, 2022
B2B Apps Are Changing the Way Distributors and Contractors Operate
Digital Strategy

B2B Apps Are Changing the Way Distributors and Contractors Operate

Companies are developing solutions designed for industrial distributors to help them save time, boost productivity and cut expenses.
  • Dean Mueller
  • May 3, 2022
Supply Chain
Distribution Technology

The 4 Drivers of Ongoing Supply Chain Disruption in 2022 

Labor shortages, port congestion and manufacturing delays are throwing off the supply chain’s delicate balance. Higher demand for products is exacerbating supply chain challenges.
  • Ravi Ravishankar
  • April 25, 2022
How Zoro is Building Real Partnerships with Distributors with ‘No Competitive Risk’
Digital Strategy

How Zoro is Building Real Partnerships with Distributors with ‘No Competitive Risk’ 

Is there a way to compete with digital giants like Amazon while simultaneously expanding your customer base to markets you can’t reach through traditional
  • Ian Heller
  • April 4, 2022
How eCommerce Teams Can Drive More Revenue Through Their Website
B2B eCommerce

How eCommerce Teams Can Drive More Revenue Through Their Website

Distributors must deliver customers’ desired browsing and shopping experience to compete against big names like Amazon Business and other digital-first competitors.
  • Benj Cohen
  • March 28, 2022
How to Build a Value-Added Services Strategy to Fight Digital Disruptors
Digital Strategy

How to Build a Value-Added Services Strategy to Fight Digital Disruptors 

Distributors must become more effective at offering and managing value-added services because some of the most aggressive disruptors are taking share.
  • Ian Heller
  • March 14, 2022
Digital Doom Loop
Digital Strategy

Distributors’ Digital Doom Loop 

Many distributors have become so discouraged about how their websites are performing that they are investing less in overall digital capabilities. After all, why
  • Ian Heller
  • March 1, 2022
shopping cart on top of computer keyboard full of boxes
Distribution Industry Analysis

Webinar: State of eCommerce in Distribution, Part 2 (February 23, 2022)

ow your distributor peers are planning to enhance and augment their ecommerce capabilities over the next three years – and how you can differentiate
  • Dean Mueller
  • February 23, 2022
Facetree
Distribution Industry Analysis

‘Sourcing Simplified’: Factrees Aims to Change How B2B Channel Connections Are Made 

Factrees wants to change channel dynamics for the better. I recently spoke with Williams, who has deep experience in B2B and B2C ecommerce, about
  • Ian Heller
  • February 8, 2022
The 4 Symptoms of Bad CRM
Digital Strategy

The 4 Symptoms of Bad CRM

Here are four symptoms you may be using a “bad” CRM – one that doesn’t help the sales team do their jobs.
  • Benj Cohen
  • January 12, 2022
hand interacting with digital interface
Digital Strategy

ADI’s Digital Transformation Goes Beyond the Technology

For ADI, it’s about how that technology can enable the distributor’s team to do their jobs more efficiently and effectively.
  • Jonathan Bein
  • January 5, 2022
How NetPlus Alliance is Helping Distributors Stay Relevant in a Time of Disruption
Distribution Industry Analysis

How NetPlus Alliance is Helping Distributors Stay Relevant in a Time of Disruption

Jennifer Murphy, President of NetPlus Alliance, joined us for a recent Wholesale Change episode to talk about the benefits of the buying group and
  • Jonathan Bein
  • December 20, 2021
From Master Distributors to Marketplaces Part 3
Distribution Industry Analysis

From Master Distributors to Marketplaces Part 3: Berkshire eSupply, Varis and Value-Added Services

Learn about growth options for master distributors, including how they might work with certain marketplaces.
  • Ian Heller
  • December 14, 2021
From Master Distributors to Marketplaces Part 2
B2B eCommerce

From Master Distributors to Marketplaces Part 2: Berkshire eSupply is an “Upside Down” Marketplace

Berkshire eSupply benefits by making its products available on hundreds (and potentially thousands) of websites operated by small and midsize industrial distributors. It’s a great plan,
  • Ian Heller
  • December 10, 2021
Distributors Must Go Beyond ‘Price and Availability’ to Remain Relevant to Manufacturers
Digital Strategy

Distributors Must Go Beyond ‘Price and Availability’ to Remain Relevant to Manufacturers

Having robust digital capabilities is no longer optional for distributors who want to retain channel share.
  • Dean Mueller
  • December 7, 2021
warehouse-master-distributors-and-marketplaces
Digital Strategy

From Master Distributors to Marketplaces: Part 1 – How Endless Assortment Moved from Behind the Scenes to in Front of the Customer

Marketplaces represent an existential challenge for master distributors.
  • Ian Heller
  • November 30, 2021
5 Ways to Build Resiliency for Any Disruption
Digital Strategy

5 Ways to Build Resiliency for Any Disruption

Whatever your company’s size, it is necessary to prepare for operational obstacles that may come your way. Here are five strategies to build resiliency
  • Benj Cohen
  • November 17, 2021
Benco Dental
Digital Strategy

Benco Dental on Its Transformation into an “IT/Data Business That Also Sells Dental Products”

With his team, managing director Chuck Cohen has put his money where his mouth is by changing every foundational IT system at Benco Dental,
  • Jonathan Bein
  • November 9, 2021
Technology is Advancing Faster than Ever
Digital Strategy

Technology is Advancing Faster than Ever – Are You Keeping up?

We recommend distributors focus on getting their core technology stacks right so they provide solid foundations for adding on enhanced and emerging components.
  • Ian Heller
  • November 9, 2021
5 Ways Cloud ERP Returns Your Investment
Digital Strategy

5 Ways Cloud ERP Returns Your Investment – and Then Some

We expect that cloud-based ERP will be nearly universally adopted within the next decade.
  • Barb Zimmerman
  • October 20, 2021

Recent Reports

State of CRM and Sales Analytics in Distribution

2025 State of Technology in Distribution

From Silos to Synergy: Transforming B2B Distribution with Automation and Collaboration

Optimizing B2B eCommerce for Distributors: Strategies for Scalability, Supply Chain Visibility and Digital Integration

How to Select the Right Technologies for Your Customers’ Journey
Digital Strategy

How to Select the Right Technologies for Your Customers’ Journey 

Where do you start in evaluating your existing technology – and then building the right set of technology solutions for your customers based on
  • Jonathan Bein
  • May 10, 2022
B2B Apps Are Changing the Way Distributors and Contractors Operate
Digital Strategy

B2B Apps Are Changing the Way Distributors and Contractors Operate

Companies are developing solutions designed for industrial distributors to help them save time, boost productivity and cut expenses.
  • Dean Mueller
  • May 3, 2022
Supply Chain
Distribution Technology

The 4 Drivers of Ongoing Supply Chain Disruption in 2022 

Labor shortages, port congestion and manufacturing delays are throwing off the supply chain’s delicate balance. Higher demand for products is exacerbating supply chain challenges.
  • Ravi Ravishankar
  • April 25, 2022
How Zoro is Building Real Partnerships with Distributors with ‘No Competitive Risk’
Digital Strategy

How Zoro is Building Real Partnerships with Distributors with ‘No Competitive Risk’ 

Is there a way to compete with digital giants like Amazon while simultaneously expanding your customer base to markets you can’t reach through traditional
  • Ian Heller
  • April 4, 2022
How eCommerce Teams Can Drive More Revenue Through Their Website
B2B eCommerce

How eCommerce Teams Can Drive More Revenue Through Their Website

Distributors must deliver customers’ desired browsing and shopping experience to compete against big names like Amazon Business and other digital-first competitors.
  • Benj Cohen
  • March 28, 2022
How to Build a Value-Added Services Strategy to Fight Digital Disruptors
Digital Strategy

How to Build a Value-Added Services Strategy to Fight Digital Disruptors 

Distributors must become more effective at offering and managing value-added services because some of the most aggressive disruptors are taking share.
  • Ian Heller
  • March 14, 2022
Digital Doom Loop
Digital Strategy

Distributors’ Digital Doom Loop 

Many distributors have become so discouraged about how their websites are performing that they are investing less in overall digital capabilities. After all, why
  • Ian Heller
  • March 1, 2022
shopping cart on top of computer keyboard full of boxes
Distribution Industry Analysis

Webinar: State of eCommerce in Distribution, Part 2 (February 23, 2022)

ow your distributor peers are planning to enhance and augment their ecommerce capabilities over the next three years – and how you can differentiate
  • Dean Mueller
  • February 23, 2022
Facetree
Distribution Industry Analysis

‘Sourcing Simplified’: Factrees Aims to Change How B2B Channel Connections Are Made 

Factrees wants to change channel dynamics for the better. I recently spoke with Williams, who has deep experience in B2B and B2C ecommerce, about
  • Ian Heller
  • February 8, 2022
The 4 Symptoms of Bad CRM
Digital Strategy

The 4 Symptoms of Bad CRM

Here are four symptoms you may be using a “bad” CRM – one that doesn’t help the sales team do their jobs.
  • Benj Cohen
  • January 12, 2022
hand interacting with digital interface
Digital Strategy

ADI’s Digital Transformation Goes Beyond the Technology

For ADI, it’s about how that technology can enable the distributor’s team to do their jobs more efficiently and effectively.
  • Jonathan Bein
  • January 5, 2022
How NetPlus Alliance is Helping Distributors Stay Relevant in a Time of Disruption
Distribution Industry Analysis

How NetPlus Alliance is Helping Distributors Stay Relevant in a Time of Disruption

Jennifer Murphy, President of NetPlus Alliance, joined us for a recent Wholesale Change episode to talk about the benefits of the buying group and
  • Jonathan Bein
  • December 20, 2021
From Master Distributors to Marketplaces Part 3
Distribution Industry Analysis

From Master Distributors to Marketplaces Part 3: Berkshire eSupply, Varis and Value-Added Services

Learn about growth options for master distributors, including how they might work with certain marketplaces.
  • Ian Heller
  • December 14, 2021
From Master Distributors to Marketplaces Part 2
B2B eCommerce

From Master Distributors to Marketplaces Part 2: Berkshire eSupply is an “Upside Down” Marketplace

Berkshire eSupply benefits by making its products available on hundreds (and potentially thousands) of websites operated by small and midsize industrial distributors. It’s a great plan,
  • Ian Heller
  • December 10, 2021
Distributors Must Go Beyond ‘Price and Availability’ to Remain Relevant to Manufacturers
Digital Strategy

Distributors Must Go Beyond ‘Price and Availability’ to Remain Relevant to Manufacturers

Having robust digital capabilities is no longer optional for distributors who want to retain channel share.
  • Dean Mueller
  • December 7, 2021
warehouse-master-distributors-and-marketplaces
Digital Strategy

From Master Distributors to Marketplaces: Part 1 – How Endless Assortment Moved from Behind the Scenes to in Front of the Customer

Marketplaces represent an existential challenge for master distributors.
  • Ian Heller
  • November 30, 2021
5 Ways to Build Resiliency for Any Disruption
Digital Strategy

5 Ways to Build Resiliency for Any Disruption

Whatever your company’s size, it is necessary to prepare for operational obstacles that may come your way. Here are five strategies to build resiliency
  • Benj Cohen
  • November 17, 2021
Benco Dental
Digital Strategy

Benco Dental on Its Transformation into an “IT/Data Business That Also Sells Dental Products”

With his team, managing director Chuck Cohen has put his money where his mouth is by changing every foundational IT system at Benco Dental,
  • Jonathan Bein
  • November 9, 2021
Technology is Advancing Faster than Ever
Digital Strategy

Technology is Advancing Faster than Ever – Are You Keeping up?

We recommend distributors focus on getting their core technology stacks right so they provide solid foundations for adding on enhanced and emerging components.
  • Ian Heller
  • November 9, 2021
5 Ways Cloud ERP Returns Your Investment
Digital Strategy

5 Ways Cloud ERP Returns Your Investment – and Then Some

We expect that cloud-based ERP will be nearly universally adopted within the next decade.
  • Barb Zimmerman
  • October 20, 2021
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