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Inside Sales Strategy

How to Take Business Away from Your Competitors
Distribution Sales Strategy

How to Take Business Away from Your Competitors

You must look closely at the business you want to acquire from your competitors, in order to define a specific strategy. Do you want
  • Jonathan Bein
  • April 8, 2020
How to Sell into New Market Segments
Distribution Marketing

How to Sell into New Market Segments

It’s a great idea and it requires thoughtful planning. Most distributors want to increase sales by entering new markets — but what does that
  • Jonathan Bein
  • April 8, 2020
Sales Force Productivity During a Global Health Crisis
Distribution Sales Strategy

Sales Force Productivity During a Global Health Crisis

How Your Reps Can Make Calls without Visiting Customers Background As of this writing, the coronavirius (COVID-19) is infecting an increasing number of people
  • Ian Heller
  • March 31, 2020
A Tale of Two Teams: Proactive Inside Sales vs Customer Service
Distribution Sales Strategy

A Tale of Two Teams: Proactive Inside Sales vs Customer Service

What’s the difference between customer service and inside sales? What are the skills sets distributors should look for when hiring for a successful proactive
  • Debbie Paul
  • March 5, 2020
Selling More to Existing Customers - How to Release the Value Sitting in 90 percent of Your Accounts
Distribution Marketing

Selling More to Existing Customers: How to Release the Value Sitting in 90% of Your Accounts

Your top 10% of customers are covered by field sales. How are you reaching the other 90%? The very largest of a distributor’s accounts
  • Jonathan Bein
  • October 17, 2019
Creating Value with Proactive Inside Sales
Distribution Sales Strategy

Creating Value with Proactive Inside Sales (Wholesale Distribution Value Series)

Most distributor inside salespeople are actually playing the roles of customer service reps and don’t have the skillset for a more proactive role. As
  • Jonathan Bein
  • June 5, 2019
Customers Don’t Always Want a Field Sales Rep, So Now What?
Distribution Sales Strategy

Customers Don’t Always Want a Field Sales Rep, So Now What?

As the world of distribution continues to shift to digital, the way that customers want distributors to communicate with them is shifting as well.
  • Debbie Paul
  • August 22, 2018
2017 inside sales survey results
Distribution Sales Strategy

Inside Sales in 2017: Survey Results

69% of inside sales people are spending less than 10% of their time making proactive outbound calls. They are spending the majority of their time
  • Debbie Paul
  • April 22, 2017
How Do You Identify the Top Variables That Help You Sell More
Inside Sales Strategy

How Do You Identify the Top Variables That Help You Sell More?

An analysis of distributor data often identifies a dozen or more variables, or markers, that segment customers in certain ways.
  • Jonathan Bein
  • March 14, 2017
It’s About Your Customer’s Efficiency
Inside Sales Strategy

It’s About Your Customer’s Efficiency

For many distributors, multi-channel only means adding e-commerce alongside field sales. However, there is more to multi-channel than just field sales and e-commerce.
  • Jonathan Bein
  • November 28, 2016
2015-state-of-distributor-inside-sales---featured
Inside Sales Strategy

2015 State of Distributor Inside Sales

Distribution Strategy Group, in partnership with Modern Distribution Management recently completed a survey about inside sales teams. The survey was designed to understand the
  • Debbie Paul
  • January 7, 2016
Making Money with Small Customers: Defeating the Profit Drag
Inside Sales Strategy

Making Money with Small Customers: Defeating the Profit Drag

Companies typically start with small customers, grow some of them into large customers, continue to add new small customers and learn a lot from
  • Brian Hopkins
  • November 11, 2014
making money with small customers balancing margin and cost
Inside Sales Strategy

Making Money with Small Customers: Balancing Margin & Cost

Distributors and wholesalers have been dealing with the “small order problem” for decades. Now, more than ever, mastering the policies and procedures that are
  • Jonathan Bein
  • October 2, 2014
Making Money with Small Customers: Channel Alignment
Inside Sales Strategy

Making Money with Small Customers: Channel Alignment

For most distributors, the top 10 percent of their customers represent 60 percent to 90 percent of that distributor’s revenue. Those customers are well
  • Jonathan Bein
  • August 20, 2014
making money with small customers
Inside Sales Strategy

Making Money with Small Customers

If you give a salesperson 100 accounts to call on, odds are he or she will actively work the top 20 to 30, receive
  • Jonathan Bein
  • July 16, 2014
four marketing moves to increase profit
Inside Sales Strategy

Four Marketing Moves to Increase Profit

Over the last 20 years, there has been a broad movement by distributors to make operational improvements such as supply chain management, process standardization,
  • Jonathan Bein
  • October 31, 2013
why the trend is your friend
Inside Sales Strategy

Why the Trend Is Your Friend

Data points in time indicate a real trend either up or down less than half of the time. By tracking trends, we can do
  • Brian Hopkins
  • February 21, 2013
The 3 Elements of Building a Profit-Driven Management Team
Inside Sales Strategy

The 3 Elements of Building a Profit-Driven Management Team

Ask the best private equity investors, or for that matter, any acquiring company such as chains, vertical convergers or platform investors – even independent
  • Brian Hopkins
  • February 12, 2013
Think of Your Company as a Portfolio
Inside Sales Strategy

Think of Your Company as a Portfolio

You are familiar with the portfolio concept if you own any kind of equity, bond, real estate or other investment fund. If you’re familiar
  • Brian Hopkins
  • January 24, 2013
Segmentation by Net Profit for Customer Acquisition
Inside Sales Strategy

Segmentation by Net Profit for Customer Acquisition

Everybody knows that it is easier to sell to existing customers than it is to acquire new customers. A good segmentation of your markets
  • Jonathan Bein
  • September 9, 2012

Upcoming Programs

  • Upcoming Program

AI News and Gurus: The Show for Intelligent Distributors

Join us on Thursday, June 19, 2025 at 9 PT/12 ET for a new AI News and Gurus: The Show for Intelligent Distributors
Register Now
How to Take Business Away from Your Competitors
Distribution Sales Strategy

How to Take Business Away from Your Competitors

You must look closely at the business you want to acquire from your competitors, in order to define a specific strategy. Do you want
  • Jonathan Bein
  • April 8, 2020
How to Sell into New Market Segments
Distribution Marketing

How to Sell into New Market Segments

It’s a great idea and it requires thoughtful planning. Most distributors want to increase sales by entering new markets — but what does that
  • Jonathan Bein
  • April 8, 2020
Sales Force Productivity During a Global Health Crisis
Distribution Sales Strategy

Sales Force Productivity During a Global Health Crisis

How Your Reps Can Make Calls without Visiting Customers Background As of this writing, the coronavirius (COVID-19) is infecting an increasing number of people
  • Ian Heller
  • March 31, 2020
A Tale of Two Teams: Proactive Inside Sales vs Customer Service
Distribution Sales Strategy

A Tale of Two Teams: Proactive Inside Sales vs Customer Service

What’s the difference between customer service and inside sales? What are the skills sets distributors should look for when hiring for a successful proactive
  • Debbie Paul
  • March 5, 2020
Selling More to Existing Customers - How to Release the Value Sitting in 90 percent of Your Accounts
Distribution Marketing

Selling More to Existing Customers: How to Release the Value Sitting in 90% of Your Accounts

Your top 10% of customers are covered by field sales. How are you reaching the other 90%? The very largest of a distributor’s accounts
  • Jonathan Bein
  • October 17, 2019
Creating Value with Proactive Inside Sales
Distribution Sales Strategy

Creating Value with Proactive Inside Sales (Wholesale Distribution Value Series)

Most distributor inside salespeople are actually playing the roles of customer service reps and don’t have the skillset for a more proactive role. As
  • Jonathan Bein
  • June 5, 2019
Customers Don’t Always Want a Field Sales Rep, So Now What?
Distribution Sales Strategy

Customers Don’t Always Want a Field Sales Rep, So Now What?

As the world of distribution continues to shift to digital, the way that customers want distributors to communicate with them is shifting as well.
  • Debbie Paul
  • August 22, 2018
2017 inside sales survey results
Distribution Sales Strategy

Inside Sales in 2017: Survey Results

69% of inside sales people are spending less than 10% of their time making proactive outbound calls. They are spending the majority of their time
  • Debbie Paul
  • April 22, 2017
How Do You Identify the Top Variables That Help You Sell More
Inside Sales Strategy

How Do You Identify the Top Variables That Help You Sell More?

An analysis of distributor data often identifies a dozen or more variables, or markers, that segment customers in certain ways.
  • Jonathan Bein
  • March 14, 2017
It’s About Your Customer’s Efficiency
Inside Sales Strategy

It’s About Your Customer’s Efficiency

For many distributors, multi-channel only means adding e-commerce alongside field sales. However, there is more to multi-channel than just field sales and e-commerce.
  • Jonathan Bein
  • November 28, 2016
2015-state-of-distributor-inside-sales---featured
Inside Sales Strategy

2015 State of Distributor Inside Sales

Distribution Strategy Group, in partnership with Modern Distribution Management recently completed a survey about inside sales teams. The survey was designed to understand the
  • Debbie Paul
  • January 7, 2016
Making Money with Small Customers: Defeating the Profit Drag
Inside Sales Strategy

Making Money with Small Customers: Defeating the Profit Drag

Companies typically start with small customers, grow some of them into large customers, continue to add new small customers and learn a lot from
  • Brian Hopkins
  • November 11, 2014
making money with small customers balancing margin and cost
Inside Sales Strategy

Making Money with Small Customers: Balancing Margin & Cost

Distributors and wholesalers have been dealing with the “small order problem” for decades. Now, more than ever, mastering the policies and procedures that are
  • Jonathan Bein
  • October 2, 2014
Making Money with Small Customers: Channel Alignment
Inside Sales Strategy

Making Money with Small Customers: Channel Alignment

For most distributors, the top 10 percent of their customers represent 60 percent to 90 percent of that distributor’s revenue. Those customers are well
  • Jonathan Bein
  • August 20, 2014
making money with small customers
Inside Sales Strategy

Making Money with Small Customers

If you give a salesperson 100 accounts to call on, odds are he or she will actively work the top 20 to 30, receive
  • Jonathan Bein
  • July 16, 2014
four marketing moves to increase profit
Inside Sales Strategy

Four Marketing Moves to Increase Profit

Over the last 20 years, there has been a broad movement by distributors to make operational improvements such as supply chain management, process standardization,
  • Jonathan Bein
  • October 31, 2013
why the trend is your friend
Inside Sales Strategy

Why the Trend Is Your Friend

Data points in time indicate a real trend either up or down less than half of the time. By tracking trends, we can do
  • Brian Hopkins
  • February 21, 2013
The 3 Elements of Building a Profit-Driven Management Team
Inside Sales Strategy

The 3 Elements of Building a Profit-Driven Management Team

Ask the best private equity investors, or for that matter, any acquiring company such as chains, vertical convergers or platform investors – even independent
  • Brian Hopkins
  • February 12, 2013
Think of Your Company as a Portfolio
Inside Sales Strategy

Think of Your Company as a Portfolio

You are familiar with the portfolio concept if you own any kind of equity, bond, real estate or other investment fund. If you’re familiar
  • Brian Hopkins
  • January 24, 2013
Segmentation by Net Profit for Customer Acquisition
Inside Sales Strategy

Segmentation by Net Profit for Customer Acquisition

Everybody knows that it is easier to sell to existing customers than it is to acquire new customers. A good segmentation of your markets
  • Jonathan Bein
  • September 9, 2012

Recent Reports

State of CRM and Sales Analytics in Distribution

2025 State of Technology in Distribution

From Silos to Synergy: Transforming B2B Distribution with Automation and Collaboration

Optimizing B2B eCommerce for Distributors: Strategies for Scalability, Supply Chain Visibility and Digital Integration

How to Take Business Away from Your Competitors
Distribution Sales Strategy

How to Take Business Away from Your Competitors

You must look closely at the business you want to acquire from your competitors, in order to define a specific strategy. Do you want
  • Jonathan Bein
  • April 8, 2020
How to Sell into New Market Segments
Distribution Marketing

How to Sell into New Market Segments

It’s a great idea and it requires thoughtful planning. Most distributors want to increase sales by entering new markets — but what does that
  • Jonathan Bein
  • April 8, 2020
Sales Force Productivity During a Global Health Crisis
Distribution Sales Strategy

Sales Force Productivity During a Global Health Crisis

How Your Reps Can Make Calls without Visiting Customers Background As of this writing, the coronavirius (COVID-19) is infecting an increasing number of people
  • Ian Heller
  • March 31, 2020
A Tale of Two Teams: Proactive Inside Sales vs Customer Service
Distribution Sales Strategy

A Tale of Two Teams: Proactive Inside Sales vs Customer Service

What’s the difference between customer service and inside sales? What are the skills sets distributors should look for when hiring for a successful proactive
  • Debbie Paul
  • March 5, 2020
Selling More to Existing Customers - How to Release the Value Sitting in 90 percent of Your Accounts
Distribution Marketing

Selling More to Existing Customers: How to Release the Value Sitting in 90% of Your Accounts

Your top 10% of customers are covered by field sales. How are you reaching the other 90%? The very largest of a distributor’s accounts
  • Jonathan Bein
  • October 17, 2019
Creating Value with Proactive Inside Sales
Distribution Sales Strategy

Creating Value with Proactive Inside Sales (Wholesale Distribution Value Series)

Most distributor inside salespeople are actually playing the roles of customer service reps and don’t have the skillset for a more proactive role. As
  • Jonathan Bein
  • June 5, 2019
Customers Don’t Always Want a Field Sales Rep, So Now What?
Distribution Sales Strategy

Customers Don’t Always Want a Field Sales Rep, So Now What?

As the world of distribution continues to shift to digital, the way that customers want distributors to communicate with them is shifting as well.
  • Debbie Paul
  • August 22, 2018
2017 inside sales survey results
Distribution Sales Strategy

Inside Sales in 2017: Survey Results

69% of inside sales people are spending less than 10% of their time making proactive outbound calls. They are spending the majority of their time
  • Debbie Paul
  • April 22, 2017
How Do You Identify the Top Variables That Help You Sell More
Inside Sales Strategy

How Do You Identify the Top Variables That Help You Sell More?

An analysis of distributor data often identifies a dozen or more variables, or markers, that segment customers in certain ways.
  • Jonathan Bein
  • March 14, 2017
It’s About Your Customer’s Efficiency
Inside Sales Strategy

It’s About Your Customer’s Efficiency

For many distributors, multi-channel only means adding e-commerce alongside field sales. However, there is more to multi-channel than just field sales and e-commerce.
  • Jonathan Bein
  • November 28, 2016
2015-state-of-distributor-inside-sales---featured
Inside Sales Strategy

2015 State of Distributor Inside Sales

Distribution Strategy Group, in partnership with Modern Distribution Management recently completed a survey about inside sales teams. The survey was designed to understand the
  • Debbie Paul
  • January 7, 2016
Making Money with Small Customers: Defeating the Profit Drag
Inside Sales Strategy

Making Money with Small Customers: Defeating the Profit Drag

Companies typically start with small customers, grow some of them into large customers, continue to add new small customers and learn a lot from
  • Brian Hopkins
  • November 11, 2014
making money with small customers balancing margin and cost
Inside Sales Strategy

Making Money with Small Customers: Balancing Margin & Cost

Distributors and wholesalers have been dealing with the “small order problem” for decades. Now, more than ever, mastering the policies and procedures that are
  • Jonathan Bein
  • October 2, 2014
Making Money with Small Customers: Channel Alignment
Inside Sales Strategy

Making Money with Small Customers: Channel Alignment

For most distributors, the top 10 percent of their customers represent 60 percent to 90 percent of that distributor’s revenue. Those customers are well
  • Jonathan Bein
  • August 20, 2014
making money with small customers
Inside Sales Strategy

Making Money with Small Customers

If you give a salesperson 100 accounts to call on, odds are he or she will actively work the top 20 to 30, receive
  • Jonathan Bein
  • July 16, 2014
four marketing moves to increase profit
Inside Sales Strategy

Four Marketing Moves to Increase Profit

Over the last 20 years, there has been a broad movement by distributors to make operational improvements such as supply chain management, process standardization,
  • Jonathan Bein
  • October 31, 2013
why the trend is your friend
Inside Sales Strategy

Why the Trend Is Your Friend

Data points in time indicate a real trend either up or down less than half of the time. By tracking trends, we can do
  • Brian Hopkins
  • February 21, 2013
The 3 Elements of Building a Profit-Driven Management Team
Inside Sales Strategy

The 3 Elements of Building a Profit-Driven Management Team

Ask the best private equity investors, or for that matter, any acquiring company such as chains, vertical convergers or platform investors – even independent
  • Brian Hopkins
  • February 12, 2013
Think of Your Company as a Portfolio
Inside Sales Strategy

Think of Your Company as a Portfolio

You are familiar with the portfolio concept if you own any kind of equity, bond, real estate or other investment fund. If you’re familiar
  • Brian Hopkins
  • January 24, 2013
Segmentation by Net Profit for Customer Acquisition
Inside Sales Strategy

Segmentation by Net Profit for Customer Acquisition

Everybody knows that it is easier to sell to existing customers than it is to acquire new customers. A good segmentation of your markets
  • Jonathan Bein
  • September 9, 2012
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