Distributors may be losing sight of what really matters when selecting a CRM.
Distribution Sales Strategy
A great customer experience isn’t a nice-to-have. It’s a must.
Q&A with DSG Co-Founder, Applied AI for Distributors Speaker and AI Expert Jonathan Bein.
How AI affects your life is nearly entirely up to you.
Here are 8 common sales leadership challenges and their solutions.
A winning customer-focused culture isn’t just about plans and methods.
How distributors can approach pricing for profit maximization.
Steps that you can take to transform your sales organization and unleash its full potential.
How distributors can set themselves on the right CX path.
Here’s a framework for distributors for selecting customer service automation solutions.
Give your customer service agents virtual Ironman suits.
Here are often overlooked skills your sales team needs.
Distributors are experiencing a fundamental change in how they engage with customers.
The window for large, across-the-board price increases has now closed.
How to sustain profit margins in today’s economy.
A checklist to help distributors amp up growth in 2024.
Navigate the digital customer experience in distribution.
How marketing can shift from traditional marketing to a revenue engine.
Increase sales velocity and win rates with a more purposeful approach.
A blueprint to elevate business development and grow through account acquisition.
Upcoming Programs
Technology Leader Panel: How AI is Redefining Sales and Marketing
April 25 @ 12:00 pm - 1:00 pm EDT
In a world where customer experience is king, AI is transforming sales and marketing operations for distributors. Distributors can use AI to better understand their customers, streamline processes and drive revenue growth.Â
Opportunities are vast for applying AI in sales and marketing, including:Â
- Predictive analytics for customer behaviorÂ
- Personalization Â
- Lead qualificationÂ
- Automation for administrative tasksÂ
- Support from chatbots and virtual assistants Â
- Optimizing contentÂ
- Dynamic pricingÂ
- Forecasting capabilitiesÂ
Distributors also need to integrate the right technologies into their arsenal to take full advantage of these opportunities. Where should they start? Â
With extensive backgrounds in technology, marketing, sales and ecommerce, our panelists are well-positioned to share how AI can optimize and improve the effectiveness of their sales and marketing efforts. Join us April 25 at 9 PT/12 ET for this powerful program.Â
Details
- Date:
- April 25
- Time:
-
12:00 pm - 1:00 pm EDT
- Event Category:
- Upcoming Program
- Website:
- https://Pages.DistributionStrategy.com/acton/media/6612/how-ai-is-redefining-sales-and-marketing
Related Events
-
Distributor CRM and Sales Analytics: Using Data and Technology to Win
May 1 @ 12:00 pm - 1:00 pm EDT
Join us as our panelists share how AI can optimize and improve the effectiveness of their sales and marketing efforts.
Distributor CRM and Sales Analytics: Using Data and Technology to Win
May 1 @ 12:00 pm - 1:00 pm EDT
Any distributor with an outside sales force should use gap analysis to review sales performance and provide coaching for their reps. While this is a common approach for driving results, it’s not universal and it’s often applied inconsistently or infrequently. Â
In this webinar, DSG Chief Strategy Officer, Ian Heller will describe exactly how you should use this essential process to create accountability and help clarify and drive alignment around account potential. Ian will also talk about tools that help you do the job and offer best practices around actions you can take to ensure you close the gaps you identify. Â
If outside sales reps are an important part of your demand generation and customer management strategy, don’t miss this event. Join us on May 1, 2024 at 12 ET/9 PT. Bring your own ideas and questions and participate in the conversation.
Details
- Date:
- May 1
- Time:
-
12:00 pm - 1:00 pm EDT
- Event Category:
- Upcoming Program
- Website:
- https://Pages.DistributionStrategy.com/acton/media/6612/breakthrough-sales-coaching-with-gap-analysis
Related Events
Ian Heller describes how you should use this essential process to create accountability and help drive alignment around account potential.
Wholesale Change: Unlocking the Power of AI – A Case Study with Millcraft
May 8 @ 12:00 pm - 1:00 pm EDT
Can AI truly make a real-world difference, today, in a mid-sized distribution company? The answer is yes and Millcraft is one company who did it by focusing on adopting the latest technology and recruiting and training a workforce that understands how to use it. Among other solutions the company has implemented AI tools for order automation that has increased touchless ordering to 60%.Â
Join us on the Wholesale Change Show with hosts Ian Heller and Jonathan Bein, Ph.D. when we’ll welcome our guest Travis Mlakar, president of Millcraft. Learn how Travis incorporated AI to make a significant difference, freeing up employee time to focus on what is truly valuable to the customer. Travis will also discuss the next steps for the company. Using advanced analytics along with AI, Travis will be optimizing cross selling, supply, and other areas for ready for advancement. Â
Details
- Date:
- May 8
- Time:
-
12:00 pm - 1:00 pm EDT
- Event Category:
- Upcoming Wholesale Change Show
- Website:
- https://pages.distributionstrategy.com/acton/media/6612/unlocking-the-power-of-ai
Learn how Travis Mlakar incorporated AI to make a significant difference.
State of Customer Experience in Distribution
May 15 @ 12:00 pm - 1:00 pm EDT
Customers today have so many choices at their fingertips. Winning and keeping their loyalty has never been more challenging as new tools and expectations emerge. They have high expectations that the companies they do business with will provide an exceptional, personalized experience across all channels. In today’s competitive landscape, exceptional customer experience (CX) is no longer optional; it’s essential for survival and growth.Â
Join our webcast May 15 at 9 PT/12 ET for the State of Customer Experience in Distribution and discover how to elevate your customer experience (CX) strategy. Specifically tailored for the distribution industry, the webcast will dive into leveraging data to understand customer needs.Â
Benchmark your CX: We’ll explore industry benchmarks to identify areas where distribution companies excel and where there’s room for improvement.Â
Unlock the power of NPS: Discover how Net Promoter Score (NPS) can provide valuable insights into customer sentiment and guide your CX and company improvement initiatives.Â
Building a customer-centric culture: We will discuss how to build a customer-centric culture and foster a company-wide commitment to customer success. We will discuss how a positive employee experience is intrinsically linked to enhanced customer experience.Â
Register today and continue down the path of creating truly exceptional customer experiences that set your business apart from the competition.
Details
- Date:
- May 15
- Time:
-
12:00 pm - 1:00 pm EDT
- Event Category:
- Upcoming Program
- Website:
- https://Pages.DistributionStrategy.com/acton/media/6612/state-of-customer-experience-in-distribution
Related Events
-
Distributor CRM and Sales Analytics: Using Data and Technology to Win
May 1 @ 12:00 pm - 1:00 pm EDT
Join us for the State of Customer Experience in Distribution and discover how to elevate your customer experience (CX) strategy.
Distributors may be losing sight of what really matters when selecting a CRM.
A great customer experience isn’t a nice-to-have. It’s a must.
Q&A with DSG Co-Founder, Applied AI for Distributors Speaker and AI Expert Jonathan Bein.
How AI affects your life is nearly entirely up to you.
Here are 8 common sales leadership challenges and their solutions.
A winning customer-focused culture isn’t just about plans and methods.
How distributors can approach pricing for profit maximization.
Steps that you can take to transform your sales organization and unleash its full potential.
How distributors can set themselves on the right CX path.
Here’s a framework for distributors for selecting customer service automation solutions.
Give your customer service agents virtual Ironman suits.
Here are often overlooked skills your sales team needs.
Distributors are experiencing a fundamental change in how they engage with customers.
The window for large, across-the-board price increases has now closed.
How to sustain profit margins in today’s economy.
A checklist to help distributors amp up growth in 2024.
Navigate the digital customer experience in distribution.
How marketing can shift from traditional marketing to a revenue engine.
Increase sales velocity and win rates with a more purposeful approach.
A blueprint to elevate business development and grow through account acquisition.
Distributors may be losing sight of what really matters when selecting a CRM.
A great customer experience isn’t a nice-to-have. It’s a must.
Q&A with DSG Co-Founder, Applied AI for Distributors Speaker and AI Expert Jonathan Bein.
How AI affects your life is nearly entirely up to you.
Here are 8 common sales leadership challenges and their solutions.
A winning customer-focused culture isn’t just about plans and methods.
How distributors can approach pricing for profit maximization.
Steps that you can take to transform your sales organization and unleash its full potential.
How distributors can set themselves on the right CX path.
Here’s a framework for distributors for selecting customer service automation solutions.
Give your customer service agents virtual Ironman suits.
Here are often overlooked skills your sales team needs.
Distributors are experiencing a fundamental change in how they engage with customers.
The window for large, across-the-board price increases has now closed.
How to sustain profit margins in today’s economy.
A checklist to help distributors amp up growth in 2024.
Navigate the digital customer experience in distribution.
How marketing can shift from traditional marketing to a revenue engine.
Increase sales velocity and win rates with a more purposeful approach.
A blueprint to elevate business development and grow through account acquisition.