Distribution Industry Research

State of Reports

Every year we reach out to our audience to gauge how they are faring in different areas of their organizations. We analyze and share that data and what it means for distributors.

2022 State of eCommerce in Distribution, Part 1

2022 State of eCommerce in Distribution, Part 2

Best Practices in Building an Omnichannel Experience

Supply Chain Outlook: What to Expect in 2022 & Beyond

2022 State of Technology in Distribution: A Guide for Growth

The State of Distributor Customer Experience: What Customers Want

The NAW Handbook for Thriving Through Disruption

An Integrated Strategy for Distributors

Since July 2020, Distribution Strategy Group and the National Association of Wholesaler-Distributors have conducted exhaustive research on the topic of digital disruption. We have talked to and surveyed distributors, their customers, manufacturers and thought leaders in the industry. The result is this free and comprehensive capstone report for distributors.

The Distributor Reinvention Series

A New Sales Channel:
Telephone-Based Sales Reps

Reinventing Distributor Sales and Service

A Framework for Implementing an Integrated Sales Model

Other Industry Reports

10X Tech Stack: Supercharge Your Procure-to-Pay and Order-to-Cash Cycles

The ROI
of Cloud ERP

The Future of eBusiness
in B2B

The Manufacturer
Omnichannel Index:

The Value of Product Data

Customers Want a Better Experience. Enter: Unified Commerce

Value Creation Series

Creating Value with a
Clear Value Proposition

Creating Value with
E-Business at Scale

Creating Value with
Inside Sales

2021 State of Reports

The State of eCommerce in Distribution, Part 1

The State of eCommerce in Distribution, Part 2

The State of Sales
in Distribution

State of Technology
in Distribution

State of Analytics
in Distribution

State of Shopping and Buying
in Distribution

State of Manufacturer Sales
Channels