Mike Marks of Indian River Consulting Group partnered with Distribution Strategy Group to survey distribution decision-makers to understand their experiences with CRM – good and bad. We asked them questions …
The State of CRM in Distribution: Making the Software Work for You Read More »
In this free report, take a deep dive into artificial intelligence, its impact on distribution and why distributors should be paying attention to it – now. Benj Cohen, founder of …
There’s no “typical” tech stack for a distributor. There are more than 400,000 distribution companies from the very small to the very large in the U.S. alone, spanning dozens of …
2022 State of Technology in Distribution: A Guide for Growth Read More »
Get the second part of the State of eCommerce in Distribution now. See how your distributor peers are planning to enhance and augment their ecommerce capabilities over the next three …
Best Practices in Building an Omnichannel Experience Read More »
Get the second part of the State of eCommerce in Distribution now. See how your distributor peers are planning to enhance and augment their ecommerce capabilities over the next three …
Have distributors continued to adopt ecommerce at a rapid pace? How are they integrating digital channels into their go-to-market approach? Find out in the first of two reports featuring the …
B2B buyers expect a supplier to provide the same experience regardless of how and where they interact. That means that all information must be consistent and real-time regardless of if …
Customers Want a Better Experience. Enter: Unified Commerce Read More »
Providing a great customer experience (CX) on your website is the cost of being in the game today, whether your top goal is a shopping or a transaction site — …
By 2020, more than 60 percent of companies in our annual survey of distributors will see 10 percent or more of their revenue coming through website ordering. About a third …
eBusiness in B2B markets will change significantly in the next several years due to a growing emphasis on improving and providing a more consistent customer experience (CX) across channels. Companies …
Most U.S.-based distributors have either moved to a cloud-based ERP platform or intend to do so within the next few years. Key drivers of this trend include always-current feature-forward …
The distributors that are winning today are becoming increasingly analytical as part of their digital transformations. Unfortunately, few distributors are satisfied with the value they’ve been able to drive with …
In this free report, Jonathan Bein and Rob Kelley present technologies that dramatically shorten the time from procurement to payment while reducing errors, rework and eliminating unnecessary labor most payment …
10X Tech Stack: Supercharge Your Procure-to-Pay and Order-to-Cash Cycles Read More »
Digitally mature competitors are gaining share, and customers are quickly shifting to digital shopping and buying. That disruption has accelerated, with marketplaces proliferating, and product availability and fulfillment now commoditized. …
Learn what drives ecommerce success for distributors and manufacturers in Part 2 of our State of eCommerce in Distribution report series. Download today to understand: How distributors and manufacturers are …
Our ninth-annual State of eCommerce in Distribution research, a leading benchmark in the industry for adoption and drivers of ecommerce, found that distributors are adopting ecommerce at a rapid pace. …
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