The conversation around artificial intelligence in wholesale distribution has shifted from “if” to “when”—and according to industry experts, that window is narrowing rapidly. In
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Leaders must decide how quickly to move and invest in AI.
GrubMarket said the agent draws on its proprietary food supply chain industry knowledge graph and can orchestrate workflows across APIs and browser functions.
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The release is the first in a four-phase rollout of AI features planned by WayPoint.
Tech execs are also aware that AI can be used by bad actors, and 49.2% listed AI-driven cyberattacks as among their top concerns.
Gains in productivity and profitability come from embedding AI deeper into your processes.
It is not what distributors are doing that could increase profitability. Instead, it is what they are not doing.
To move beyond surface-level analysis, leaders need a structured way to diagnose what’s really going on. That’s where the ROAM model comes in.
The company expects the AI deployment to accelerate product development cycles and improve supply chain coordination.
B2B marketplaces are still the fastest-growing digital sales channel in B2B.
In distribution, the future isn’t “AI or not.” It’s AI that delivers profit and productivity—or falling behind those who make it happen.
Time management is about setting the rhythm so that you’re working on the right things.
The ability of AI to recognize attributes in product images of 5,000 SKUs has played a part in making the ecommerce site easier.
Distributors gaining ground aren’t just processing returns, they’re using intelligent systems to prevent returns.
Sales training doesn’t fail because reps are lazy or incapable.
Order processing rarely grabs headlines, but it often determines whether a distributor protects margin or watches it slip away.
You get tested when power and systems go out and you’ve got three hours to figure it out before you miss every commitment.
Smart logistics technology isn’t replacing human expertise, it’s amplifying it.
Palmer Holland, a Cleveland-based specialty chemical and ingredient distributor, has launched an AI-driven product knowledge platform aimed at streamlining how customers and suppliers access
Pattern uses artificial intelligence and machine learning to process more than 46 trillion data points and add 100 billion more each week.
As a catalyst for transformation, e-commerce strategies can be tailored for distribution and leveraged to facilitate improvements across customer experience, sales enablement, and supply
In this article, we detail the problems of sales cultures in mature B2B markets.
The tools to transform inventory from liability to assets are available today.
Deploying AI technology that understands the words salespeople speak is key.
Automation allows distributors to “be there” for buyers 24/7.
Most salespeople don’t have a purposeful plan for building business relationships.
Distributors that are winning in 2025 are the ones rewiring their sales model.
The best leaders don’t just talk. They listen. They translate. They show up. And they speak in a way that moves people forward.
Known as “pick-by-voice,” this system guides workers through their tasks using voice commands and barcode scan validation, creating a streamlined, hands-free workflow.
AR/AP automation represents one of the fastest, most measurable wins in the automation journey.
The most effective sales organizations have clear sales methodologies in place.
Distribution continues to navigate complex supply chain disruptions.
To win at AI-driven commerce, distributors must help buyers’ AI agents find what they need.
Dynamic pricing represents a fundamental shift in how distributors compete.
This piece explains why traditional “good enough” demand forecasting isn’t good enough.
Your team doesn’t hate CRM. They hate CRMs that don’t deliver.