The adoption rate of ecommerce in distribution soared in 2020 with a weighted 26.3% increase from 2019 to 2020.
B2B eCommerce
In the first of two webinars on the State of eCommerce in Distribution, we present the results of our 9 annual State of eCommerce
We had expected a sharp increase in the adoption of ecommerce in 2020 with the shifts in buying behavior due to the COVID-19 pandemic.
Home Depot pays a 25% premium for an enterprise value of $8 billion to reacquire HD Supply, putting branch-based distributors square in the middle
The increase in digital buying behavior is here to stay, pandemic or no – especially as the number of millennial decision-makers rises. If your
Amazon Business is projected to make $52 billion in sales by 2023. For distributors to fend off this AI-powered giant, they’ll need to understand
When salespeople are slow to embrace ecommerce, they miss opportunities that not only hurt the company, but the customers they are trying to help.
Do you feel like your ecommerce platform is broken – not delivering the ROI you expected? You’re not alone.
If you let potential ROI determine how much you’ll invest in your website and how you’ll measure its success, you’re going about it all
To many distributors, e-commerce and e-business sound interchangeable. Yet, there are important differences in the definitions.
Customers and prospects may learn about, shop for and buy products from your company in a variety of ways—online searches, website visits, interaction with
The distributor is no stranger to coming upon crossroads throughout their business’s life span. For the most part, these forks in the road are
Nearly 45 percent of distributors’ customers we surveyed want the ability to request a chat with a customer service rep online (see Exhibit 1).
Shopping happens before the transaction; it includes finding, researching and selecting a product, but not buying or purchasing the product. Make no mistake: It
We have talked to many distributors who are still determining whether to offer an e-commerce store front or not. We hear common themes
When shopping (finding, researching, and evaluating products), three methods are most frequently used including performing online search, going to a manufacturer website, and going
The type of products sold online have a factor, with MRO products generally having higher online adoption. However, the biggest and most important factor
Research from the previously published annual 2015 State of E-Commerce Study indicates that more than 41 percent of distributors are generating less than 5
B-to-B purchasing is experiencing a major shift toward a multichannel model with an online focus. Online firms, such as Amazon, have elevated our expectation
E-commerce demand generation is in transition. According to results from the third annual MDM Distribution E-Commerce Survey, while most distributors are increasing e-commerce revenue
Upcoming Programs
Join us on June 11, 2025 at 9 PT / 12 ET as we delve into the current state of distributor pricing and costing
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Join us on Thursday, June 19, 2025 at 9 PT/12 ET for a new AI News and Gurus: The Show for Intelligent Distributors
The adoption rate of ecommerce in distribution soared in 2020 with a weighted 26.3% increase from 2019 to 2020.
In the first of two webinars on the State of eCommerce in Distribution, we present the results of our 9 annual State of eCommerce
We had expected a sharp increase in the adoption of ecommerce in 2020 with the shifts in buying behavior due to the COVID-19 pandemic.
Home Depot pays a 25% premium for an enterprise value of $8 billion to reacquire HD Supply, putting branch-based distributors square in the middle
The increase in digital buying behavior is here to stay, pandemic or no – especially as the number of millennial decision-makers rises. If your
Amazon Business is projected to make $52 billion in sales by 2023. For distributors to fend off this AI-powered giant, they’ll need to understand
When salespeople are slow to embrace ecommerce, they miss opportunities that not only hurt the company, but the customers they are trying to help.
Do you feel like your ecommerce platform is broken – not delivering the ROI you expected? You’re not alone.
If you let potential ROI determine how much you’ll invest in your website and how you’ll measure its success, you’re going about it all
To many distributors, e-commerce and e-business sound interchangeable. Yet, there are important differences in the definitions.
Customers and prospects may learn about, shop for and buy products from your company in a variety of ways—online searches, website visits, interaction with
The distributor is no stranger to coming upon crossroads throughout their business’s life span. For the most part, these forks in the road are
Nearly 45 percent of distributors’ customers we surveyed want the ability to request a chat with a customer service rep online (see Exhibit 1).
Shopping happens before the transaction; it includes finding, researching and selecting a product, but not buying or purchasing the product. Make no mistake: It
We have talked to many distributors who are still determining whether to offer an e-commerce store front or not. We hear common themes
When shopping (finding, researching, and evaluating products), three methods are most frequently used including performing online search, going to a manufacturer website, and going
The type of products sold online have a factor, with MRO products generally having higher online adoption. However, the biggest and most important factor
Research from the previously published annual 2015 State of E-Commerce Study indicates that more than 41 percent of distributors are generating less than 5
B-to-B purchasing is experiencing a major shift toward a multichannel model with an online focus. Online firms, such as Amazon, have elevated our expectation
E-commerce demand generation is in transition. According to results from the third annual MDM Distribution E-Commerce Survey, while most distributors are increasing e-commerce revenue
Recent Reports
The adoption rate of ecommerce in distribution soared in 2020 with a weighted 26.3% increase from 2019 to 2020.
In the first of two webinars on the State of eCommerce in Distribution, we present the results of our 9 annual State of eCommerce
We had expected a sharp increase in the adoption of ecommerce in 2020 with the shifts in buying behavior due to the COVID-19 pandemic.
Home Depot pays a 25% premium for an enterprise value of $8 billion to reacquire HD Supply, putting branch-based distributors square in the middle
The increase in digital buying behavior is here to stay, pandemic or no – especially as the number of millennial decision-makers rises. If your
Amazon Business is projected to make $52 billion in sales by 2023. For distributors to fend off this AI-powered giant, they’ll need to understand
When salespeople are slow to embrace ecommerce, they miss opportunities that not only hurt the company, but the customers they are trying to help.
Do you feel like your ecommerce platform is broken – not delivering the ROI you expected? You’re not alone.
If you let potential ROI determine how much you’ll invest in your website and how you’ll measure its success, you’re going about it all
To many distributors, e-commerce and e-business sound interchangeable. Yet, there are important differences in the definitions.
Customers and prospects may learn about, shop for and buy products from your company in a variety of ways—online searches, website visits, interaction with
The distributor is no stranger to coming upon crossroads throughout their business’s life span. For the most part, these forks in the road are
Nearly 45 percent of distributors’ customers we surveyed want the ability to request a chat with a customer service rep online (see Exhibit 1).
Shopping happens before the transaction; it includes finding, researching and selecting a product, but not buying or purchasing the product. Make no mistake: It
We have talked to many distributors who are still determining whether to offer an e-commerce store front or not. We hear common themes
When shopping (finding, researching, and evaluating products), three methods are most frequently used including performing online search, going to a manufacturer website, and going
The type of products sold online have a factor, with MRO products generally having higher online adoption. However, the biggest and most important factor
Research from the previously published annual 2015 State of E-Commerce Study indicates that more than 41 percent of distributors are generating less than 5
B-to-B purchasing is experiencing a major shift toward a multichannel model with an online focus. Online firms, such as Amazon, have elevated our expectation
E-commerce demand generation is in transition. According to results from the third annual MDM Distribution E-Commerce Survey, while most distributors are increasing e-commerce revenue