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Distribution Marketing

How Dakota Supply Group is Driving ‘Intentional Growth’ in Rural America 
Distribution Marketing

How Dakota Supply Group is Driving ‘Intentional Growth’ in Rural America 

Dakota Supply Group CEO Paul Kennedy talks about how the 124-year-old company drives value in rural markets across the Midwest.
  • Jonathan Bein
  • May 2, 2022
why losing customers
Distribution Marketing

Don’t Have a Plan to Address Customer Churn? You’re Losing Money 

How distributors can spot customer-churn risks sooner and respond before customers have time to defect.
  • Jonathan Bein
  • April 12, 2022
How eCommerce Teams Can Drive More Revenue Through Their Website
B2B eCommerce

How eCommerce Teams Can Drive More Revenue Through Their Website

Distributors must deliver customers’ desired browsing and shopping experience to compete against big names like Amazon Business and other digital-first competitors.
  • Benj Cohen
  • March 28, 2022
Why Distributors Need to Stop Making These 5 Marketing Mistakes Right Now
Digital Strategy

Why Distributors Need to Stop Making These 5 Marketing Mistakes Right Now 

Jonathan Bein and Ian Heller discuss five distributor marketing mistakes and how to avoid common pitfalls.
  • Jonathan Bein
  • February 16, 2022
Product Data is Critical if You Want to Compete in the Next 3-5 Years Online
Digital Strategy

Product Data is Critical if You Want to Compete in the Next 3-5 Years Online

Keeping the customer at the center is key to providing the product data a customer needs to find a product, then transact.
  • Dean Mueller
  • December 2, 2021
donuts
Distribution Marketing

The Younger Your Customers, the More Important Your Sales Reps

Your value proposition – not the age of the buyer – determines the value your sales reps can add.
  • Ian Heller
  • October 12, 2021
Manufacturers’ Top 3 Concerns About Traditional Distribution Channels
Digital Strategy

Manufacturers’ Top 3 Concerns About Traditional Distribution Channels

Here’s why an increasing number of manufacturers are going direct to the end customer.
  • Ian Heller
  • October 5, 2021
checklist
Distribution Marketing

40+ Ways Distributors Are Using Analytics for Growth

Here are more than 40 ways distributors are using analytics to improve sales effectiveness, increase efficiencies, and drive growth.
  • Jonathan Bein
  • September 27, 2021
Distribution Marketing

6 Steps to Help Your Customers on Their Shopping & Buying Journey

Take bold action to meet build an efficient, seamless experience no matter the channel your customers are shopping and buying from.
  • Dean Mueller
  • September 15, 2021
safety
Distribution Industry Analysis

How Arbill Built Its Product & Service Strategy on an Unwavering Foundation of Safety First

Safety distributor Arbill has developed a deep set of services, including training and compliance, as well as a private-label product line to meet customers’
  • Ian Heller
  • August 16, 2021
Distribution Marketing

Gustave Larson’s Sales Force Transformation & the Distributor’s Focus on the Customer’s Customer

Read how HVAC distributor Gustave Larson has introduced and driven real value from innovative services. Andrew Larson, the long-time CEO and chairman of Gustave Larson, an HVAC
  • Ian Heller
  • August 5, 2021
Why Frank Hurtte Believes Fee-Based Services Are Do-or-Die for Distributors
Distribution Marketing

Why Frank Hurtte Believes Fee-Based Services Are Do-or-Die for Distributors

In his book, The Distributor’s Fee Based Services Manifesto: Why You Need to Consider Charging for Your Services, distribution expert Frank Hurtte argues that distributors face a tough challenge. As market
  • Ian Heller
  • June 24, 2021
How to Select, Sell and Deliver the Right Value-Added Services for Your Business
Distribution Marketing

How to Select, Sell and Deliver the Right Value-Added Services for Your Business

It is increasingly important for distributors to add value and differentiate themselves from the competition. Peter Neuberger, CEO of United Performance Metals, shared with
  • Ian Heller
  • June 15, 2021
It’s Not Your Grandfather’s Industry Anymore
Digital Strategy

It’s Not Your Grandfather’s Industry Anymore

This post previews some of the key findings in the first report based on our research for the National Association of Wholesaler-Distributors into how
  • Ian Heller
  • June 4, 2021
How Satisfied Are Distributors with Their Core Technology Stack
Digital Strategy

How Satisfied Are Distributors with Their Core Technology Stack?

In our recent State of Technology in Distribution survey, we evaluated the core technologies, platforms and products used by distributors to manage their business
  • Jonathan Bein
  • May 27, 2021
5 Reasons Marketing Automation Fails (and How to Give It a Real Chance)
Digital Strategy

5 Reasons Marketing Automation Fails (and How to Give It a Real Chance)

When the ROI of marketing automation isn’t what you expect, don’t retreat to a basic email package. Before you go, get honest about whether
  • Debbie Paul
  • May 10, 2021
The Case for Marketing Automation
Digital Strategy

The Case for Marketing Automation in B2B

The scales have shifted. Buyers have evolved in the ways that they prefer to purchase. Technology, digital channels and non-stop connectivity continue to empower
  • Debbie Paul
  • May 3, 2021
sales person and worker shaking hands
Distribution Marketing

Webinar: State of Sales in Distribution: Part 2

In the second part of this two-part webinar series, Debbie Paul and Ian Heller discuss how to build a sales force that will differentiate
  • Debbie Paul
  • April 21, 2021
Why Distributors’ Customer Churn Management Efforts Aren’t Working
Distribution Marketing

Why Distributors’ Customer Churn Management Efforts Aren’t Working

Few distributors try to predict customer churn. Those that do, get it wrong because of how they define churn. The problem lies in how
  • Benj Cohen
  • April 7, 2021
sales person shaking worker's hand
Distribution Marketing

Webinar: State of Sales in Distribution: Part 1

In this webinar we take a look at the results of the 2021 State of Sales in Distribution survey.
  • Debbie Paul
  • March 24, 2021

Upcoming Programs

  • Upcoming Program

Technology Leader Panel: Maximizing Sales Through Online Marketplaces

Join us on June 4, 9 PT/12 ET, as we delve into strategies for leveraging these platforms to boost sales and stay competitive.
Register Now
  • Upcoming Program

AI News and Gurus: The Show for Intelligent Distributors

Join us on Thursday, June 5, 2025 at 9 PT/12 ET for a new AI News and Gurus: The Show for Intelligent Distributors
Register Now
  • Upcoming Program

State of Distributor Pricing and Costing

Join us on June 11, 2025 at 9 PT / 12 ET as we delve into the current state of distributor pricing and costing
Register Now
  • Upcoming Program

Fixing the Data Problem: Building a Digital Supply Chain That Works

Join us on June 18, 9 PT/12 ET, to explore the data infrastructure behind the electrical, HVAC, and plumbing industries, and where it’s headed
Register Now
How Dakota Supply Group is Driving ‘Intentional Growth’ in Rural America 
Distribution Marketing

How Dakota Supply Group is Driving ‘Intentional Growth’ in Rural America 

Dakota Supply Group CEO Paul Kennedy talks about how the 124-year-old company drives value in rural markets across the Midwest.
  • Jonathan Bein
  • May 2, 2022
why losing customers
Distribution Marketing

Don’t Have a Plan to Address Customer Churn? You’re Losing Money 

How distributors can spot customer-churn risks sooner and respond before customers have time to defect.
  • Jonathan Bein
  • April 12, 2022
How eCommerce Teams Can Drive More Revenue Through Their Website
B2B eCommerce

How eCommerce Teams Can Drive More Revenue Through Their Website

Distributors must deliver customers’ desired browsing and shopping experience to compete against big names like Amazon Business and other digital-first competitors.
  • Benj Cohen
  • March 28, 2022
Why Distributors Need to Stop Making These 5 Marketing Mistakes Right Now
Digital Strategy

Why Distributors Need to Stop Making These 5 Marketing Mistakes Right Now 

Jonathan Bein and Ian Heller discuss five distributor marketing mistakes and how to avoid common pitfalls.
  • Jonathan Bein
  • February 16, 2022
Product Data is Critical if You Want to Compete in the Next 3-5 Years Online
Digital Strategy

Product Data is Critical if You Want to Compete in the Next 3-5 Years Online

Keeping the customer at the center is key to providing the product data a customer needs to find a product, then transact.
  • Dean Mueller
  • December 2, 2021
donuts
Distribution Marketing

The Younger Your Customers, the More Important Your Sales Reps

Your value proposition – not the age of the buyer – determines the value your sales reps can add.
  • Ian Heller
  • October 12, 2021
Manufacturers’ Top 3 Concerns About Traditional Distribution Channels
Digital Strategy

Manufacturers’ Top 3 Concerns About Traditional Distribution Channels

Here’s why an increasing number of manufacturers are going direct to the end customer.
  • Ian Heller
  • October 5, 2021
checklist
Distribution Marketing

40+ Ways Distributors Are Using Analytics for Growth

Here are more than 40 ways distributors are using analytics to improve sales effectiveness, increase efficiencies, and drive growth.
  • Jonathan Bein
  • September 27, 2021
Distribution Marketing

6 Steps to Help Your Customers on Their Shopping & Buying Journey

Take bold action to meet build an efficient, seamless experience no matter the channel your customers are shopping and buying from.
  • Dean Mueller
  • September 15, 2021
safety
Distribution Industry Analysis

How Arbill Built Its Product & Service Strategy on an Unwavering Foundation of Safety First

Safety distributor Arbill has developed a deep set of services, including training and compliance, as well as a private-label product line to meet customers’
  • Ian Heller
  • August 16, 2021
Distribution Marketing

Gustave Larson’s Sales Force Transformation & the Distributor’s Focus on the Customer’s Customer

Read how HVAC distributor Gustave Larson has introduced and driven real value from innovative services. Andrew Larson, the long-time CEO and chairman of Gustave Larson, an HVAC
  • Ian Heller
  • August 5, 2021
Why Frank Hurtte Believes Fee-Based Services Are Do-or-Die for Distributors
Distribution Marketing

Why Frank Hurtte Believes Fee-Based Services Are Do-or-Die for Distributors

In his book, The Distributor’s Fee Based Services Manifesto: Why You Need to Consider Charging for Your Services, distribution expert Frank Hurtte argues that distributors face a tough challenge. As market
  • Ian Heller
  • June 24, 2021
How to Select, Sell and Deliver the Right Value-Added Services for Your Business
Distribution Marketing

How to Select, Sell and Deliver the Right Value-Added Services for Your Business

It is increasingly important for distributors to add value and differentiate themselves from the competition. Peter Neuberger, CEO of United Performance Metals, shared with
  • Ian Heller
  • June 15, 2021
It’s Not Your Grandfather’s Industry Anymore
Digital Strategy

It’s Not Your Grandfather’s Industry Anymore

This post previews some of the key findings in the first report based on our research for the National Association of Wholesaler-Distributors into how
  • Ian Heller
  • June 4, 2021
How Satisfied Are Distributors with Their Core Technology Stack
Digital Strategy

How Satisfied Are Distributors with Their Core Technology Stack?

In our recent State of Technology in Distribution survey, we evaluated the core technologies, platforms and products used by distributors to manage their business
  • Jonathan Bein
  • May 27, 2021
5 Reasons Marketing Automation Fails (and How to Give It a Real Chance)
Digital Strategy

5 Reasons Marketing Automation Fails (and How to Give It a Real Chance)

When the ROI of marketing automation isn’t what you expect, don’t retreat to a basic email package. Before you go, get honest about whether
  • Debbie Paul
  • May 10, 2021
The Case for Marketing Automation
Digital Strategy

The Case for Marketing Automation in B2B

The scales have shifted. Buyers have evolved in the ways that they prefer to purchase. Technology, digital channels and non-stop connectivity continue to empower
  • Debbie Paul
  • May 3, 2021
sales person and worker shaking hands
Distribution Marketing

Webinar: State of Sales in Distribution: Part 2

In the second part of this two-part webinar series, Debbie Paul and Ian Heller discuss how to build a sales force that will differentiate
  • Debbie Paul
  • April 21, 2021
Why Distributors’ Customer Churn Management Efforts Aren’t Working
Distribution Marketing

Why Distributors’ Customer Churn Management Efforts Aren’t Working

Few distributors try to predict customer churn. Those that do, get it wrong because of how they define churn. The problem lies in how
  • Benj Cohen
  • April 7, 2021
sales person shaking worker's hand
Distribution Marketing

Webinar: State of Sales in Distribution: Part 1

In this webinar we take a look at the results of the 2021 State of Sales in Distribution survey.
  • Debbie Paul
  • March 24, 2021

Recent Reports

2025 State of Technology in Distribution

From Silos to Synergy: Transforming B2B Distribution with Automation and Collaboration

Optimizing B2B eCommerce for Distributors: Strategies for Scalability, Supply Chain Visibility and Digital Integration

DSG-Report-2025-State-of-Distributor-Profitability-Cover

2025 State of Distributor Profitability: Distributors’ Action Plan

How Dakota Supply Group is Driving ‘Intentional Growth’ in Rural America 
Distribution Marketing

How Dakota Supply Group is Driving ‘Intentional Growth’ in Rural America 

Dakota Supply Group CEO Paul Kennedy talks about how the 124-year-old company drives value in rural markets across the Midwest.
  • Jonathan Bein
  • May 2, 2022
why losing customers
Distribution Marketing

Don’t Have a Plan to Address Customer Churn? You’re Losing Money 

How distributors can spot customer-churn risks sooner and respond before customers have time to defect.
  • Jonathan Bein
  • April 12, 2022
How eCommerce Teams Can Drive More Revenue Through Their Website
B2B eCommerce

How eCommerce Teams Can Drive More Revenue Through Their Website

Distributors must deliver customers’ desired browsing and shopping experience to compete against big names like Amazon Business and other digital-first competitors.
  • Benj Cohen
  • March 28, 2022
Why Distributors Need to Stop Making These 5 Marketing Mistakes Right Now
Digital Strategy

Why Distributors Need to Stop Making These 5 Marketing Mistakes Right Now 

Jonathan Bein and Ian Heller discuss five distributor marketing mistakes and how to avoid common pitfalls.
  • Jonathan Bein
  • February 16, 2022
Product Data is Critical if You Want to Compete in the Next 3-5 Years Online
Digital Strategy

Product Data is Critical if You Want to Compete in the Next 3-5 Years Online

Keeping the customer at the center is key to providing the product data a customer needs to find a product, then transact.
  • Dean Mueller
  • December 2, 2021
donuts
Distribution Marketing

The Younger Your Customers, the More Important Your Sales Reps

Your value proposition – not the age of the buyer – determines the value your sales reps can add.
  • Ian Heller
  • October 12, 2021
Manufacturers’ Top 3 Concerns About Traditional Distribution Channels
Digital Strategy

Manufacturers’ Top 3 Concerns About Traditional Distribution Channels

Here’s why an increasing number of manufacturers are going direct to the end customer.
  • Ian Heller
  • October 5, 2021
checklist
Distribution Marketing

40+ Ways Distributors Are Using Analytics for Growth

Here are more than 40 ways distributors are using analytics to improve sales effectiveness, increase efficiencies, and drive growth.
  • Jonathan Bein
  • September 27, 2021
Distribution Marketing

6 Steps to Help Your Customers on Their Shopping & Buying Journey

Take bold action to meet build an efficient, seamless experience no matter the channel your customers are shopping and buying from.
  • Dean Mueller
  • September 15, 2021
safety
Distribution Industry Analysis

How Arbill Built Its Product & Service Strategy on an Unwavering Foundation of Safety First

Safety distributor Arbill has developed a deep set of services, including training and compliance, as well as a private-label product line to meet customers’
  • Ian Heller
  • August 16, 2021
Distribution Marketing

Gustave Larson’s Sales Force Transformation & the Distributor’s Focus on the Customer’s Customer

Read how HVAC distributor Gustave Larson has introduced and driven real value from innovative services. Andrew Larson, the long-time CEO and chairman of Gustave Larson, an HVAC
  • Ian Heller
  • August 5, 2021
Why Frank Hurtte Believes Fee-Based Services Are Do-or-Die for Distributors
Distribution Marketing

Why Frank Hurtte Believes Fee-Based Services Are Do-or-Die for Distributors

In his book, The Distributor’s Fee Based Services Manifesto: Why You Need to Consider Charging for Your Services, distribution expert Frank Hurtte argues that distributors face a tough challenge. As market
  • Ian Heller
  • June 24, 2021
How to Select, Sell and Deliver the Right Value-Added Services for Your Business
Distribution Marketing

How to Select, Sell and Deliver the Right Value-Added Services for Your Business

It is increasingly important for distributors to add value and differentiate themselves from the competition. Peter Neuberger, CEO of United Performance Metals, shared with
  • Ian Heller
  • June 15, 2021
It’s Not Your Grandfather’s Industry Anymore
Digital Strategy

It’s Not Your Grandfather’s Industry Anymore

This post previews some of the key findings in the first report based on our research for the National Association of Wholesaler-Distributors into how
  • Ian Heller
  • June 4, 2021
How Satisfied Are Distributors with Their Core Technology Stack
Digital Strategy

How Satisfied Are Distributors with Their Core Technology Stack?

In our recent State of Technology in Distribution survey, we evaluated the core technologies, platforms and products used by distributors to manage their business
  • Jonathan Bein
  • May 27, 2021
5 Reasons Marketing Automation Fails (and How to Give It a Real Chance)
Digital Strategy

5 Reasons Marketing Automation Fails (and How to Give It a Real Chance)

When the ROI of marketing automation isn’t what you expect, don’t retreat to a basic email package. Before you go, get honest about whether
  • Debbie Paul
  • May 10, 2021
The Case for Marketing Automation
Digital Strategy

The Case for Marketing Automation in B2B

The scales have shifted. Buyers have evolved in the ways that they prefer to purchase. Technology, digital channels and non-stop connectivity continue to empower
  • Debbie Paul
  • May 3, 2021
sales person and worker shaking hands
Distribution Marketing

Webinar: State of Sales in Distribution: Part 2

In the second part of this two-part webinar series, Debbie Paul and Ian Heller discuss how to build a sales force that will differentiate
  • Debbie Paul
  • April 21, 2021
Why Distributors’ Customer Churn Management Efforts Aren’t Working
Distribution Marketing

Why Distributors’ Customer Churn Management Efforts Aren’t Working

Few distributors try to predict customer churn. Those that do, get it wrong because of how they define churn. The problem lies in how
  • Benj Cohen
  • April 7, 2021
sales person shaking worker's hand
Distribution Marketing

Webinar: State of Sales in Distribution: Part 1

In this webinar we take a look at the results of the 2021 State of Sales in Distribution survey.
  • Debbie Paul
  • March 24, 2021
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