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eCommerce

Office Depot

Office Depot Hires Former Amazon Business GM – and That’s Just the Start

Ian Heller · March 1, 2021 · Leave a Comment

In a series of moves, including bringing on the executive who launched Amazon Business, ODP is joining the marketplace war. With a flurry of aggressive, recent actions, ODP (the newly named parent company of Office Depot) seems intent on building a rival marketplace to Amazon Business. On Feb. 16, the company announced it had hired…

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2021 State of eCommerce in Distribution, Part 2: Distributors’ Playbook for eCommerce Success

2021 State of eCommerce in Distribution, Part 2: Distributors’ Playbook for eCommerce Success

Dean Mueller and Jonathan Bein · February 24, 2021 · Leave a Comment

Distribution Strategy Group, formerly Real Results Marketing, conducted its ninth-annual State of eCommerce in Distribution survey from October-December 2020, updating the leading benchmark in distribution for adoption and drivers of ecommerce in the wholesale distribution industry.

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When It Comes to Product Recommendations, B2B vs. B2C Matters

When It Comes to Product Recommendations, B2B vs. B2C Matters

Benj Cohen · February 11, 2021 · Leave a Comment

Many distributors are using product recommendation engines on their ecommerce websites originally designed for B2C. This isn’t sufficient for a distributor’s business model.

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2021 State of eCommerce in Distribution

2021 State of eCommerce in Distribution, Part 1: A Rapid Rise in Adoption and Maturity

Dean Mueller and Jonathan Bein · January 26, 2021 · 1 Comment

The adoption rate of ecommerce in distribution soared in 2020 with a weighted 26.3% increase from 2019 to 2020.

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DSG Survey Reflects Sharp Increase in eCommerce Adoption, Maturity in 2020

DSG Survey Reflects Sharp Increase in eCommerce Adoption, Maturity in 2020

Dean Mueller · January 20, 2021 · Leave a Comment

We had expected a sharp increase in the adoption of ecommerce in 2020 with the shifts in buying behavior due to the COVID-19 pandemic. That acceleration in adoption was confirmed in our recent update to the adoption tracking, where we track more than 3,000 B2B companies, along with our annual benchmarking survey on the 2020 State of eCommerce in Distribution.

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Home Depot Buys Back HD Supply; MRO Distributors Get Squeezed

Ian Heller · November 18, 2020 · 1 Comment

Home Depot pays a 25% premium for an enterprise value of $8 billion to reacquire HD Supply, putting branch-based distributors square in the middle of the Devil and the Deep Orange Apron.

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Pull Your eCommerce System Back from the Jaws of Defeat

Pull Your eCommerce System Back from the Jaws of Defeat

Dean Mueller · October 28, 2020 · Leave a Comment

The increase in digital buying behavior is here to stay, pandemic or no – especially as the number of millennial decision-makers rises. If your ecommerce system isn’t delivering expected ROI, now is the time to uncover the real culprit holding your site back.

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How to Fend Off Amazon with AI Strategies of Your Own

How to Fend Off Amazon with AI Strategies of Your Own

Benj Cohen · October 22, 2020 · Leave a Comment

Amazon Business is projected to make $52 billion in sales by 2023. For distributors to fend off this AI-powered giant, they’ll need to understand and adopt AI strategies of their own.

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When Your Sales Team Sabotages Your eCommerce Initiative

When Your Sales Team Sabotages Your eCommerce Initiative

Dean Mueller · October 19, 2020 · 1 Comment

When salespeople are slow to embrace ecommerce, they miss opportunities that not only hurt the company, but the customers they are trying to help. They’re even hurting themselves.

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