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Strategy

How Dakota Supply Group is Driving ‘Intentional Growth’ in Rural America 
Distribution Marketing

How Dakota Supply Group is Driving ‘Intentional Growth’ in Rural America 

Dakota Supply Group CEO Paul Kennedy talks about how the 124-year-old company drives value in rural markets across the Midwest.
  • Jonathan Bein
  • May 2, 2022
elements of distribution on a microchip surrounded by boxes
Distribution Sales Strategy

Webinar: State of Distributor Technology: A Guide for Growth (April 6, 2022)

In this free webinar, DSG Principals Jonathan Bein, Ph.D., and Ian Heller lead a presentation of the research, along with recommendations you can act
  • Jonathan Bein
  • April 19, 2022
stacks of shipping containers
Distribution Sales Strategy

Webinar: How to Manage and Recover from Supply Chain Disruptions (March 23, 2022)

In this webinar, we presented the findings from our survey and added our own expertise so you can learn the best practices to detect,
  • Ian Heller
  • March 25, 2022
How to Build a Value-Added Services Strategy to Fight Digital Disruptors
Digital Strategy

How to Build a Value-Added Services Strategy to Fight Digital Disruptors 

Distributors must become more effective at offering and managing value-added services because some of the most aggressive disruptors are taking share.
  • Ian Heller
  • March 14, 2022
person on tablet with digital icons representing omnichannel
Distribution Sales Strategy

Webinar: True Omnichannel: Digital, Sales, Branches & Phones – Part 1 (March 9, 2022)

In this webinar, Distribution Strategy Group shared how best-in-class distributors deliver seamless customer experiences no matter where their customers shop and buy. 
  • Dean Mueller
  • March 9, 2022
M&A Boom
Distribution Industry Analysis

Brent Grover: M&A Boom in Distribution is ‘Not Sustainable’ 

Although 2022 seems primed for another bull year, NAW Fellow Brent Grover believes that distribution M&A has hit a peak in value and will
  • Jonathan Bein
  • March 7, 2022
economist presentation
Distribution Industry Analysis

ITR Economics Forecasts Growth Through 2025; Labor Shortage to Ease in 2024 

The U.S. economy is quickly bouncing back from COVID. The supply chain is slowly correcting itself, and distributors will see a lot of growth
  • Ian Heller
  • February 14, 2022
hand holding tablet with other hand manipulating holographic data over it
Distribution Sales Strategy

Webinar: A New Sales Model for Distributors

art of our Reinvention of Distributor Sales and Service series you’ll learn best practices in implementing a new model for engaging with your customers.
  • Dean Mueller
  • December 1, 2021
What’s Driving the Supply Chain Crisis, and How Distributors Can Navigate It
Distribution Industry Analysis

What’s Driving the Supply Chain Crisis, and How Distributors Can Navigate It

Helgi Leja, of Distribution Performance Solutions, and Bruce Strahan, of Argon & Co., talk about managing through a supply chain crisis like the one
  • Jonathan Bein
  • November 23, 2021
people putting gears together
Distribution Sales Strategy

Webinar: The Reinvention of Distributor Sales & Service

This is the second of three webinars on the Reinvention of Distributor Sales and Service. You’ll learn the value of and process for creating
  • Dean Mueller
  • November 17, 2021
Benco Dental
Digital Strategy

Benco Dental on Its Transformation into an “IT/Data Business That Also Sells Dental Products”

With his team, managing director Chuck Cohen has put his money where his mouth is by changing every foundational IT system at Benco Dental,
  • Jonathan Bein
  • November 9, 2021
phone hanging from a chord
Distribution Sales Strategy

Webinar: A New Sales Channel – Telephone-Based Sales Reps

In this free webinar, we discuss how distributors have historically used telephone-based sales reps, how successful these programs have been, and how this has
  • Dean Mueller
  • October 20, 2021
sales channel icons - phone, email, mail, marketplace, storefront
Distribution Sales Strategy

Webinar: State of Manufacturer Sales Channels

In this free webinar you’ll get the latest research on manufacturers’ plans to reach the end-user, and how distributors fit into the picture.
  • Dean Mueller
  • October 6, 2021
checklist
Distribution Marketing

40+ Ways Distributors Are Using Analytics for Growth

Here are more than 40 ways distributors are using analytics to improve sales effectiveness, increase efficiencies, and drive growth.
  • Jonathan Bein
  • September 27, 2021
Distribution Industry Analysis

3 New Strategies Distributors Are Embracing in 2022

Distributors learned some difficult lessons through the pandemic, and they’re planning to build resilience by investing further in digital capabilities, accommodating remote work where feasible, and more.  This post
  • Ian Heller
  • September 8, 2021
hand holding phone with holographic shopping carts being projected from the screen
Distribution Sales Strategy

Webinar: 2021 State of Shopping and Buying in Distribution

his free webinar we shared the results of our research on what your customers want in 2021 and beyond.
  • Dean Mueller
  • August 3, 2021
Distributors’ Customers Prefer Manufacturers’ Websites and Search Engines
Digital Strategy

New Study: Distributors’ Customers Prefer Manufacturers’ Websites and Search Engines

Distributors continue to fall behind in building websites that meet their customers’ needs better than other choices, such as search engines and manufacturers’ digital
  • Ian Heller
  • July 27, 2021
Distribution Industry Analysis

What Private Equity Firms Want in a Distributor: A Look Behind the Curtain

Get an insider’s look at how private equity (PE) firms evaluate distribution companies, from people and processes to market opportunities. John Schweig, Chairman of the Board at BlackHawk Industrial and
  • Ian Heller
  • July 16, 2021
How to Select, Sell and Deliver the Right Value-Added Services for Your Business
Distribution Marketing

How to Select, Sell and Deliver the Right Value-Added Services for Your Business

It is increasingly important for distributors to add value and differentiate themselves from the competition. Peter Neuberger, CEO of United Performance Metals, shared with
  • Ian Heller
  • June 15, 2021
Differentiation by Design: Moving the Distribution Industry into 21st Century Goes Beyond Digital
Distribution Sales Strategy

Differentiation by Design: Moving the Distribution Industry into 21st Century Goes Beyond Digital

Peter Jackson, CEO of Miller Industrial Supply, came up in the world of consumer marketing and design before breaking into industrial distribution when he
  • Ian Heller
  • May 17, 2021

Upcoming Programs

  • Upcoming Program

Fixing the Data Problem: Building a Digital Supply Chain That Works

Join us on June 18, 9 PT/12 ET, to explore the data infrastructure behind the electrical, HVAC, and plumbing industries, and where it’s headed
Register Now
  • Upcoming Program

AI News and Gurus: The Show for Intelligent Distributors

Join us on Thursday, June 19, 2025 at 9 PT/12 ET for a new AI News and Gurus: The Show for Intelligent Distributors
Register Now
How Dakota Supply Group is Driving ‘Intentional Growth’ in Rural America 
Distribution Marketing

How Dakota Supply Group is Driving ‘Intentional Growth’ in Rural America 

Dakota Supply Group CEO Paul Kennedy talks about how the 124-year-old company drives value in rural markets across the Midwest.
  • Jonathan Bein
  • May 2, 2022
elements of distribution on a microchip surrounded by boxes
Distribution Sales Strategy

Webinar: State of Distributor Technology: A Guide for Growth (April 6, 2022)

In this free webinar, DSG Principals Jonathan Bein, Ph.D., and Ian Heller lead a presentation of the research, along with recommendations you can act
  • Jonathan Bein
  • April 19, 2022
stacks of shipping containers
Distribution Sales Strategy

Webinar: How to Manage and Recover from Supply Chain Disruptions (March 23, 2022)

In this webinar, we presented the findings from our survey and added our own expertise so you can learn the best practices to detect,
  • Ian Heller
  • March 25, 2022
How to Build a Value-Added Services Strategy to Fight Digital Disruptors
Digital Strategy

How to Build a Value-Added Services Strategy to Fight Digital Disruptors 

Distributors must become more effective at offering and managing value-added services because some of the most aggressive disruptors are taking share.
  • Ian Heller
  • March 14, 2022
person on tablet with digital icons representing omnichannel
Distribution Sales Strategy

Webinar: True Omnichannel: Digital, Sales, Branches & Phones – Part 1 (March 9, 2022)

In this webinar, Distribution Strategy Group shared how best-in-class distributors deliver seamless customer experiences no matter where their customers shop and buy. 
  • Dean Mueller
  • March 9, 2022
M&A Boom
Distribution Industry Analysis

Brent Grover: M&A Boom in Distribution is ‘Not Sustainable’ 

Although 2022 seems primed for another bull year, NAW Fellow Brent Grover believes that distribution M&A has hit a peak in value and will
  • Jonathan Bein
  • March 7, 2022
economist presentation
Distribution Industry Analysis

ITR Economics Forecasts Growth Through 2025; Labor Shortage to Ease in 2024 

The U.S. economy is quickly bouncing back from COVID. The supply chain is slowly correcting itself, and distributors will see a lot of growth
  • Ian Heller
  • February 14, 2022
hand holding tablet with other hand manipulating holographic data over it
Distribution Sales Strategy

Webinar: A New Sales Model for Distributors

art of our Reinvention of Distributor Sales and Service series you’ll learn best practices in implementing a new model for engaging with your customers.
  • Dean Mueller
  • December 1, 2021
What’s Driving the Supply Chain Crisis, and How Distributors Can Navigate It
Distribution Industry Analysis

What’s Driving the Supply Chain Crisis, and How Distributors Can Navigate It

Helgi Leja, of Distribution Performance Solutions, and Bruce Strahan, of Argon & Co., talk about managing through a supply chain crisis like the one
  • Jonathan Bein
  • November 23, 2021
people putting gears together
Distribution Sales Strategy

Webinar: The Reinvention of Distributor Sales & Service

This is the second of three webinars on the Reinvention of Distributor Sales and Service. You’ll learn the value of and process for creating
  • Dean Mueller
  • November 17, 2021
Benco Dental
Digital Strategy

Benco Dental on Its Transformation into an “IT/Data Business That Also Sells Dental Products”

With his team, managing director Chuck Cohen has put his money where his mouth is by changing every foundational IT system at Benco Dental,
  • Jonathan Bein
  • November 9, 2021
phone hanging from a chord
Distribution Sales Strategy

Webinar: A New Sales Channel – Telephone-Based Sales Reps

In this free webinar, we discuss how distributors have historically used telephone-based sales reps, how successful these programs have been, and how this has
  • Dean Mueller
  • October 20, 2021
sales channel icons - phone, email, mail, marketplace, storefront
Distribution Sales Strategy

Webinar: State of Manufacturer Sales Channels

In this free webinar you’ll get the latest research on manufacturers’ plans to reach the end-user, and how distributors fit into the picture.
  • Dean Mueller
  • October 6, 2021
checklist
Distribution Marketing

40+ Ways Distributors Are Using Analytics for Growth

Here are more than 40 ways distributors are using analytics to improve sales effectiveness, increase efficiencies, and drive growth.
  • Jonathan Bein
  • September 27, 2021
Distribution Industry Analysis

3 New Strategies Distributors Are Embracing in 2022

Distributors learned some difficult lessons through the pandemic, and they’re planning to build resilience by investing further in digital capabilities, accommodating remote work where feasible, and more.  This post
  • Ian Heller
  • September 8, 2021
hand holding phone with holographic shopping carts being projected from the screen
Distribution Sales Strategy

Webinar: 2021 State of Shopping and Buying in Distribution

his free webinar we shared the results of our research on what your customers want in 2021 and beyond.
  • Dean Mueller
  • August 3, 2021
Distributors’ Customers Prefer Manufacturers’ Websites and Search Engines
Digital Strategy

New Study: Distributors’ Customers Prefer Manufacturers’ Websites and Search Engines

Distributors continue to fall behind in building websites that meet their customers’ needs better than other choices, such as search engines and manufacturers’ digital
  • Ian Heller
  • July 27, 2021
Distribution Industry Analysis

What Private Equity Firms Want in a Distributor: A Look Behind the Curtain

Get an insider’s look at how private equity (PE) firms evaluate distribution companies, from people and processes to market opportunities. John Schweig, Chairman of the Board at BlackHawk Industrial and
  • Ian Heller
  • July 16, 2021
How to Select, Sell and Deliver the Right Value-Added Services for Your Business
Distribution Marketing

How to Select, Sell and Deliver the Right Value-Added Services for Your Business

It is increasingly important for distributors to add value and differentiate themselves from the competition. Peter Neuberger, CEO of United Performance Metals, shared with
  • Ian Heller
  • June 15, 2021
Differentiation by Design: Moving the Distribution Industry into 21st Century Goes Beyond Digital
Distribution Sales Strategy

Differentiation by Design: Moving the Distribution Industry into 21st Century Goes Beyond Digital

Peter Jackson, CEO of Miller Industrial Supply, came up in the world of consumer marketing and design before breaking into industrial distribution when he
  • Ian Heller
  • May 17, 2021

Recent Reports

State of CRM and Sales Analytics in Distribution

2025 State of Technology in Distribution

From Silos to Synergy: Transforming B2B Distribution with Automation and Collaboration

Optimizing B2B eCommerce for Distributors: Strategies for Scalability, Supply Chain Visibility and Digital Integration

How Dakota Supply Group is Driving ‘Intentional Growth’ in Rural America 
Distribution Marketing

How Dakota Supply Group is Driving ‘Intentional Growth’ in Rural America 

Dakota Supply Group CEO Paul Kennedy talks about how the 124-year-old company drives value in rural markets across the Midwest.
  • Jonathan Bein
  • May 2, 2022
elements of distribution on a microchip surrounded by boxes
Distribution Sales Strategy

Webinar: State of Distributor Technology: A Guide for Growth (April 6, 2022)

In this free webinar, DSG Principals Jonathan Bein, Ph.D., and Ian Heller lead a presentation of the research, along with recommendations you can act
  • Jonathan Bein
  • April 19, 2022
stacks of shipping containers
Distribution Sales Strategy

Webinar: How to Manage and Recover from Supply Chain Disruptions (March 23, 2022)

In this webinar, we presented the findings from our survey and added our own expertise so you can learn the best practices to detect,
  • Ian Heller
  • March 25, 2022
How to Build a Value-Added Services Strategy to Fight Digital Disruptors
Digital Strategy

How to Build a Value-Added Services Strategy to Fight Digital Disruptors 

Distributors must become more effective at offering and managing value-added services because some of the most aggressive disruptors are taking share.
  • Ian Heller
  • March 14, 2022
person on tablet with digital icons representing omnichannel
Distribution Sales Strategy

Webinar: True Omnichannel: Digital, Sales, Branches & Phones – Part 1 (March 9, 2022)

In this webinar, Distribution Strategy Group shared how best-in-class distributors deliver seamless customer experiences no matter where their customers shop and buy. 
  • Dean Mueller
  • March 9, 2022
M&A Boom
Distribution Industry Analysis

Brent Grover: M&A Boom in Distribution is ‘Not Sustainable’ 

Although 2022 seems primed for another bull year, NAW Fellow Brent Grover believes that distribution M&A has hit a peak in value and will
  • Jonathan Bein
  • March 7, 2022
economist presentation
Distribution Industry Analysis

ITR Economics Forecasts Growth Through 2025; Labor Shortage to Ease in 2024 

The U.S. economy is quickly bouncing back from COVID. The supply chain is slowly correcting itself, and distributors will see a lot of growth
  • Ian Heller
  • February 14, 2022
hand holding tablet with other hand manipulating holographic data over it
Distribution Sales Strategy

Webinar: A New Sales Model for Distributors

art of our Reinvention of Distributor Sales and Service series you’ll learn best practices in implementing a new model for engaging with your customers.
  • Dean Mueller
  • December 1, 2021
What’s Driving the Supply Chain Crisis, and How Distributors Can Navigate It
Distribution Industry Analysis

What’s Driving the Supply Chain Crisis, and How Distributors Can Navigate It

Helgi Leja, of Distribution Performance Solutions, and Bruce Strahan, of Argon & Co., talk about managing through a supply chain crisis like the one
  • Jonathan Bein
  • November 23, 2021
people putting gears together
Distribution Sales Strategy

Webinar: The Reinvention of Distributor Sales & Service

This is the second of three webinars on the Reinvention of Distributor Sales and Service. You’ll learn the value of and process for creating
  • Dean Mueller
  • November 17, 2021
Benco Dental
Digital Strategy

Benco Dental on Its Transformation into an “IT/Data Business That Also Sells Dental Products”

With his team, managing director Chuck Cohen has put his money where his mouth is by changing every foundational IT system at Benco Dental,
  • Jonathan Bein
  • November 9, 2021
phone hanging from a chord
Distribution Sales Strategy

Webinar: A New Sales Channel – Telephone-Based Sales Reps

In this free webinar, we discuss how distributors have historically used telephone-based sales reps, how successful these programs have been, and how this has
  • Dean Mueller
  • October 20, 2021
sales channel icons - phone, email, mail, marketplace, storefront
Distribution Sales Strategy

Webinar: State of Manufacturer Sales Channels

In this free webinar you’ll get the latest research on manufacturers’ plans to reach the end-user, and how distributors fit into the picture.
  • Dean Mueller
  • October 6, 2021
checklist
Distribution Marketing

40+ Ways Distributors Are Using Analytics for Growth

Here are more than 40 ways distributors are using analytics to improve sales effectiveness, increase efficiencies, and drive growth.
  • Jonathan Bein
  • September 27, 2021
Distribution Industry Analysis

3 New Strategies Distributors Are Embracing in 2022

Distributors learned some difficult lessons through the pandemic, and they’re planning to build resilience by investing further in digital capabilities, accommodating remote work where feasible, and more.  This post
  • Ian Heller
  • September 8, 2021
hand holding phone with holographic shopping carts being projected from the screen
Distribution Sales Strategy

Webinar: 2021 State of Shopping and Buying in Distribution

his free webinar we shared the results of our research on what your customers want in 2021 and beyond.
  • Dean Mueller
  • August 3, 2021
Distributors’ Customers Prefer Manufacturers’ Websites and Search Engines
Digital Strategy

New Study: Distributors’ Customers Prefer Manufacturers’ Websites and Search Engines

Distributors continue to fall behind in building websites that meet their customers’ needs better than other choices, such as search engines and manufacturers’ digital
  • Ian Heller
  • July 27, 2021
Distribution Industry Analysis

What Private Equity Firms Want in a Distributor: A Look Behind the Curtain

Get an insider’s look at how private equity (PE) firms evaluate distribution companies, from people and processes to market opportunities. John Schweig, Chairman of the Board at BlackHawk Industrial and
  • Ian Heller
  • July 16, 2021
How to Select, Sell and Deliver the Right Value-Added Services for Your Business
Distribution Marketing

How to Select, Sell and Deliver the Right Value-Added Services for Your Business

It is increasingly important for distributors to add value and differentiate themselves from the competition. Peter Neuberger, CEO of United Performance Metals, shared with
  • Ian Heller
  • June 15, 2021
Differentiation by Design: Moving the Distribution Industry into 21st Century Goes Beyond Digital
Distribution Sales Strategy

Differentiation by Design: Moving the Distribution Industry into 21st Century Goes Beyond Digital

Peter Jackson, CEO of Miller Industrial Supply, came up in the world of consumer marketing and design before breaking into industrial distribution when he
  • Ian Heller
  • May 17, 2021
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